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Customer Service Rep – Healthcare (Seasonal, Remote)
Concentrix
Austin, TX
- $15 to $17 USD / hour
…“game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered…
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Accounting Analyst - Fuel Facility (Farm)
Menzies Aviation
Austin, TX
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6…
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VP, Finance Excellence and Transformation
Amentum
Austin, TX
Change Management: Partner closely with Finance, Contracts, IT, HR, and Operations leaders on effective change management while harmonizing processes and ensuring alignment and adoption of…
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Software Developer, GO Systems
Meta
Austin, TX
Partner with engineering, product management, legal, partnerships, and business development stakeholders to translate complex operational requirements into robust technical solutions
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Staff Product Management, Threat Detection
Box
Redwood City, CA
You will operate at the intersection of enterprise cybersecurity, cloud infrastructure, and cutting-edge machine learning. Partnering with world-class security engineers, data scientists,…
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Senior Director, Assessment Exceptions & Integrity
College Board
Remote, United States
Partner with ADO leadership to align resolution strategy with pre-admin and test day operations, closing gaps between how issues occur and how they’re resolved
Added 1 min ago
Manager, IS Project Management Office
HealthPoint Brand
Renton, WA
…establishes and advances project management standards, and partner with the Enterprise Project Management Office (EPMO) and senior leadership to ensure effective prioritization, governance,…
Added 1 min ago
Sr Data Visualization Analyst
CB&I
The Woodlands, TX
Partner with business leaders to identify reporting needs and analytics opportunities.
Added 1 min ago
Assistant Manager
Burger King
Norfolk, VA
…performance and developing strong, high-performing teams. You’ll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction,…
Added 2 mins ago
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Campus Retail Team Lead - Connecticut Coll Bookshop
Follett
New London, CT
- $18 to $22 USD / hour
…helping to improve people's lives by supporting a lifetime of learning and…
Added 3 mins ago
Vice President, Global Talent
Masco
Livonia, MI
Partner across HR disciplines, including HR Business Partners, Total Rewards, Talent Acquisition, Learning & Development, and HR Operations, to ensure an integrated employee and leadership…
Added 3 mins ago
Senior Clinical Director of Residential Services
Radias Health
Saint Paul, MN
…agency staff through the Training Institute and other avenues. Partner with Learning and Development as necessary to plan, coordinate and facilitate…
Added 3 mins ago
Maintenance Supervisor - 1st Shift
GE Vernova
Houston, TX
Partner with Operations, Engineering, and Planning teams to schedule maintenance with minimal production disruption
Added 3 mins ago
AI Strategy & Transformation Operations Leader
GE Vernova
Greenville, SC
…AI Strategy & Transformation team. Working as the Director's partner in running the organization, this role is accountable for operational excellence across the team, ensuring that the…
Added 3 mins ago
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Weekend RN - Full Time
UnitedHealth Group
Huntsville, AL
- $74,560 to $111,840 USD / year
- Full-time
Explore opportunities with Huntsville Hospital HomeCare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum…
Added 4 mins ago
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Full Time - Sales Specialist - ProServices - Day
Lowes
Altamonte Springs, FL
- Full-time
Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
Added 5 mins ago
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Director of Service Delivery - Tampa
FusionTek
Remote, United States
- $120,000 to $150,000 USD / year
Be the connector - partner with projects team, client account management, and sales so the Service Team and the whole company run smoothly and build client relationships that strengthen…
Added 5 mins ago
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Director of Service Delivery - Remote
FusionTek
Remote, United States
- $120,000 to $150,000 USD / year
Be the connector - partner with projects team, client account management, and sales so the Service Team and the whole company run smoothly and build client relationships that strengthen…
Added 5 mins ago
Per Diem Instructor
FLIPANY
Belle Glade, FL
partner sites throughout the community, including schools, after-school centers, community centers, and
Added 5 mins ago
Area Success Manager
Kiln
Seattle, WA
…creative ways. Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine. Kiln is a flex office and lifestyle brand.…
Added 6 mins ago
Customer Marketing Manager
CreativeX
NY
…creative decision with data. Our platform combines machine learning with expert human review to turn ad creative into structured data, so marketers can see what works, prove its impact on…
Added 7 mins ago
Customer Success Manager- Business Banking & Money Movement
U.S. Bank National Association
Minneapolis, MN · Chicago, IL · Portland, OR · Milwaukee, WI · San Francisco, CA · Denver, CO · Columbus, OH · Tempe, AZ · Los Angeles, CA
· Identify expansion opportunities and partner with Digital Sales and banking teams to transition qualified referral opportunities.
Added 8 mins ago
IG
Patient Outreach Specialist
Insight Global
Remote, United States
- $65,000 to $85,000 USD / year
- Partner cross-functionally with internal teams, including technology, to provide feedback on outreach and scheduling tools and contribute to process enhancements
Added 8 mins ago
IT Help Desk Technician
THE LAKES COMMUNITY HEALTH CENTER INC
Marinette, WI
…keeps knowledge and skills up-to-date, turns mistakes into learning…
Added 8 mins ago
VP, Customer Experience Operations
Ping Identity
Remote, United States
…global customer base. You will serve as a strategic operational partner to executive leadership, translating organizational goals into data-driven strategies, scalable execution, and…

Amazon Web Services, Inc.

Software Development Manager, Training and Certification

Seattle, WA, United States
Bellevue, WA, United States
Portland, OR, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

AWS Training and Certification helps millions of builders learn the cloud, and AWS Skill Builder is where that learning happens for individuals and the organizations they work in. The Skill Builder Learner Experience team owns what the learner sees and does: discovery, learning plans, progress, and the AI-powered experiences that are changing how people learn.

We are hiring a Software Development Manager to lead a new engineering team inside Skill Builder Learner Experience. This team builds the foundations the rest of the learner experience runs on: the experimentation capabilities that let us test and ship changes safely, the API layer that fronts our learner-facing services, and the services behind our AI-assisted learning experiences. You will set the technical direction for the team, hire and grow its engineers, and partner with product, science, and the other Learner Experience teams in the US and Korea to turn a roadmap into shipped experiences.

At Amazon we hire hands-on managers. You will go deep on architecture, operations, and delivery, and you will be expected to make good calls with incomplete information. You will own the health of your services in production and the growth of the people who build them.

Key job responsibilities

Lead, hire, and develop a team of software development engineers, setting a high bar for engineering quality, operational excellence, and inclusive team culture
Own the technical vision and roadmap for the team's services: experimentation, the learner-facing API layer, learner services for AI-assisted learning
Partner with product management, applied science, and peer engineering teams to define what to build, sequence it, and deliver it on committed dates
Drive architecture and design reviews, and make the trade-off calls between speed, scale, security, and cost
Own production operations for the team's services, including on-call health, availability, and continuous reduction of operational load
Report progress, risks, and decisions clearly to senior leadership and stakeholders across Training and Certification
Build the team's engineering practices around AI-assisted development so the team ships faster without lowering the quality bar

A day in the life You start the day reviewing an experiment readout with your product partner and deciding whether to ramp a new learner-facing feature. Mid-morning you sit in a design review for a change to the API layer's authorization model, pushing on failure modes and rollout plan. In the afternoon you write the weekly business review for your services and spend an hour with a candidate in a hiring loop. You spend time the later afternoon with the engineering lead on their growth plan, then join a sync with the Korea-based team on a shared dependency.

About the team Skill Builder Learner Experience is the engineering organization behind the learner-facing side of AWS Skill Builder. We run several engineering teams across the US and Korea, covering search and discovery, learning plans and progress, the learner dashboard and support experiences, and AI-assisted learning. This role leads a newly formed team that owns the shared foundations those experiences depend on. We value engineers and leaders who are curious, who go deep, and who care about the learner at the other end of the screen.

About AWS Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications

3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
5+ years of Software Engineer, Software Developer, or related occupational experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams Preferred qualifications
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Experience with AI/ML technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OR, Portland - 184,900.00 - 250,200.00 USD annually USA, WA, Bellevue - 184,900.00 - 250,200.00 USD annually USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually

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