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Senior Software Engineer - Operational Improvement
WGU Academy
Salt Lake City, UT
The Senior Software Engineer is responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. They communicate…
Added 3 mins ago
CH
Software Engineering Manager
Cleverland Holdings LLC
Remote, United States
- $138,639 to $173,300 USD / year
The Software Engineering Manager is a hands‑on technical leader responsible for driving the design, development, and delivery of core software platforms for an Embrace Pet Insurance. This…
Added 4 mins ago
VC
Technology Audit Manager
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $84,000 to $161,000 USD / year
Coach and train Consultants, sharing technical expertise and promoting cybersecurity and software engineering skills, and provide timely, constructive feedback and clear direction…
Added 5 mins ago
AI and Data Science Product Manager
Merck
West Point, PA · Cambridge, MA · Rahway, NJ
We are seeking an experienced Data Scientist, AI/ML Engineer, or AI Product Manager with a passion for Product Management to join our AI capability engineering team. This role is ideal for…
Added 6 mins ago
AI Solutions Engineer Lead Senior
Elevance Health
Atlanta, GA
The AI Solutions Engineer Lead Senior(Engineer Lead Senior) is responsible for leading the end to end application system development and maintenance on large complex enterprise wide…
Added 6 mins ago
Business Development Representative, Informatics - West
Abbott Rapid Diagnostics Informatics, Inc.
Remote, United States
The Informatics Business Development Representative is a point-of-care software sales professional that’s highly skilled at driving exponential growth in their territory through closing new…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
TX
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
PA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
LA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
LA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
VA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
MA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 8 mins ago
Senior Advanced Producibility Engineer
Aerospace
Phoenix, AZ
Report to: Senior Certification Engineering Manager
Added 8 mins ago
A
Project Controls Manager
Actalent
Hillsboro, OR
- $60.1 to $86.54 USD / hour
Job Title: Project Controls ManagerJob DescriptionThis Project Controls Manager role supports large-scale capital projects for a major client in the life sciences sector within a leading…
Added 9 mins ago
IG
Senior Technical Program Manager
Insight Global
Beavercreek, OH
- From $88 USD / hour
Demonstrated proficiency applying Agile software development principles within software-centric, hardware centric or integrated systems environments, including coordinating iterative…
Added 11 mins ago
Staff TPM, EPC Embedded Software and Controls
Rivian
Carson, CA
Added 12 mins ago
Sr. Technology Vendor Manager
Philo
Remote, United States
Philo is hiring its first dedicated Senior Technology Vendor Manager to own how we choose, contract, and get value from the technology vendors and partners that power our product and…
Added 14 mins ago
CE
Group Manager - Industrial Structures (51483)
Collins Engineers, Inc
Remote, United States
- $120,000 to $200,000 USD / year
Collins has an exciting opportunity for a highly motivated and experienced Group Manager - Industrial Structures to play a key role on our team. The Group Manager is responsible for the…
Added 15 mins ago
UG
Senior Manager, AI/ML Engineering - Java Spring Boot - Remote
UnitedHealth Group
Minnetonka, MN
- $148,900 to $255,300 USD / year
As a Senior Manager of AI/ML Engineering within the UHC Operations and Experience technology team at Optum Technology, you will lead a high-performing engineering team dedicated to…
Added 20 mins ago
M
Senior Lead Business Analyst
Majesco
Remote, United States
- $95,000 to $125,000 USD / year
7+ years of business analysis experience, including 3+ years as a Senior or Lead Business Analyst on enterprise software implementations, preferably in insurance.
Added 22 mins ago
Pre-Construction Services Manager- Steel & Concrete
NexGen Contracting
Franklin, TN
NexGen Contracting is seeking a seasoned and strategic Manager of Pre-Construction Services with extensive experience in concrete estimating and preconstruction management. This senior role…
Added 26 mins ago
AI Solutions Engineer Lead Senior
The Elevance Health Companies, Inc.
United States
The AI Solutions Engineer Lead Senior(Engineer Lead Senior) is responsible for leading the end to end application system development and maintenance on large complex enterprise wide…
Added 26 mins ago
Senior Customer Quality Engineer
Bose Corporation, U.S.A
MI
This is a hands-on senior engineering role requiring strong technical judgment across automotive audio hardware and software. You will personally lead complex investigations, interpret test…
Added 27 mins ago
Product Owner
Computershare
NORTH PALM BEACH, FL · North Palm Beach, FL · Frisco, TX
The Product team is seeking a motivated, delivery-focused, detail- oriented Software Product Manager to support the execution of our Registered Agent Services product strategy. Reporting to…

Amazon Web Services, Inc.

Product Manager, Technical III, External Services, AWS Training and Certification

Seattle, WA, United States
Portland, OR, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Are you excited about defining a new category of software, AI teammates that help people learn and grow in the flow of their work? Do you want to shape how millions of professionals build skills, earn certifications, and get better at their jobs every day? Do you want direct and immediate impact on the way people and AI learn together?

As part of the AWS Training and Certification team, we are building AI learning teammates: agentic systems that don't just answer questions or hand out courses, but work alongside people, notice where they are getting stuck, and turn everyday tasks into moments of learning. These teammates bring the right guidance, practice, and credential right into the tools and tasks they already use. This is a new product space where the right experience is still being invented, and we are looking for a product leader who partners deeply with design to define it.

As a Senior Product Manager - Technical, External Services, you will partner with design and lead the development of AI learning teammates, owning the product vision, requirements, and roadmap from concept through go-to-market. You will champion the needs of learners and the organizations that train and certify them, and translate ambiguous, open-ended problems into clear product definitions and detailed business requirements documents. You will work hand-in-hand with design, engineering, science, learning scientists, and operational stakeholders to prioritize the roadmap and spearhead the definition of new capabilities.

This role sits where product, learning, and design meet. A great learning teammate is built on more than a strong model and solid systems. It depends on trust, on clear interaction patterns, and on how it feels to be coached while you work. You will co-own the end-to-end experience with design. That spans how a teammate joins a team, how it surfaces learning in the flow of work, how it recognizes mastery and guides someone toward certification, and how people stay in control of their own development.

The successful candidate must have exceptional problem solving skills, strong business judgment, and demonstrated experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects that will be industry defining. This position requires a solid technical background, and the candidate should be customer-focused with a passion for learning, AI, agents, and the future of how skills are built.

AWS Training and Certification helps people and organizations build the cloud and AI skills they need to be successful, from foundational learning through role-based certifications recognized across the industry. As a member of this team, you'll support the development and management of AI-powered learning experiences that reach learners worldwide, including the agentic learning teammates that will define the next decade of how people grow their skills.

Key job responsibilities

Partner with design to define and own the end-to-end experience for AI learning teammates, from onboarding and interaction patterns to how learning is delivered in the flow of work.
Define product requirements and author business requirements documents that align engineering, design, science, learning scientists, and leadership around a shared vision for each capability.
Own the roadmap for one or more learning teammate product areas, making trade-off decisions across competing priorities, customer commitments, and technical investments.
Represent the product externally with enterprise customers, translating their workforce development and certification needs into product direction and measurable adoption goals.
Drive cross-team alignment to ensure teammate capabilities are composable and reusable across the learning portfolio, partnering with learning science and certification stakeholders to keep in-the-flow experiences grounded in proven learning principles.

A day in the life You might start your morning in a design review, working through the interaction model for how a teammate offers a quick coaching moment the instant someone hits a task they haven't done before. By midday, you are reviewing skill-progression and certification-completion metrics and preparing a decision narrative for leadership on a proposed new capability. In the afternoon, you connect with learning scientists and engineering to pressure-test whether an in-the-flow learning experience is effective and feasible this quarter, then close out by refining requirements for the next capability and drafting a narrative that will guide customer-facing conversations.

About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic qualifications

5+ years of working as a Technical Product Manager experience
10+ years of technical (software development, network development, IT, other related) experience
Experience in taking a product from conception & definition phase through engineering design and taking it to market
Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
Experience partnering closely with design (UX/product design) to define and ship customer-facing experiences Preferred qualifications
Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity
Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs
Experience building AI, machine learning, agentic, or conversational products
Experience building learning, education, training, or certification products, or embedding learning in the flow of work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OR, Portland - 152,200.00 - 205,900.00 USD annually USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually

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