Jobs in the United States

25+ jobs

Save this search

Added just now
Software Engineer, Platform agents
Verily Health Inc
Boston, MA
As a Software Engineer at Verily, you will play a pivotal role in developing and enhancing products that are focused on the promise of precision health.
Added just now
A
2D Design Engineer
Actalent
Austin, TX
- $50 to $57 USD / hour
Job Title: 2D Design Engineer / Layout EngineerLocation: Long term will be located in Austin, TX (first 2-3 months will be traveling/working onsite in Pittsburg, PA for training)Job…
Added just now
A
Industrial Engineering Analyst
Actalent
Austin, TX
- $60 to $65 USD / hour
…Austin, TX Job DescriptionThe Industrial Engineering Analytics Engineer leads the development and application of advanced analytical models to improve manufacturing efficiency, capacity…
Added just now
Mechanical Design Engineer
Actalent
Austin, TX
Work closely with the lead design engineer, manufacturing personnel, technicians, and other engineering stakeholders.
Added just now
A
Project Engineer
Actalent
Clive, IA
- $35 to $45 USD / hour
Job Title: Project Engineer Solid Waste and Landfill SystemsJob DescriptionThis role focuses on delivering engineering solutions for solid waste facilities, with an emphasis on landfill and…
Added just now
Software Engineer, Experienced Associate
PwC US
IN-Indianapolis, IN
As a Software Engineer, Experienced Associate you will contribute to the design, build, modernization, and scaling of custom applications across the software development lifecycle within…
Added 1 min ago
Senior Development Test Engineer
Anduril Industries
Costa Mesa, CA
We are looking for a Senior Development Test Engineer to join our rapidly growing team in Costa Mesa, CA. In this role, you will be responsible performing hardware testing on a variety of…
Added 1 min ago
Development Test Engineer
Anduril Industries
Costa Mesa, CA
We are looking for a Development Test Engineer to join our rapidly growing team in Costa Mesa, CA. In this role, you will be responsible performing hardware testing on a variety of systems…
Added 1 min ago
Staff Software Engineer, AI Developer Productivity
Coinbase
Remote, United States
As a founding Staff Software Engineer on the AI Developer Productivity within the Institutional Product Group, you'll build and roll out agentic AI workflows that transform how…
Added 3 mins ago
BH
Senior Cyber Security Engineer
Berkshire Hathaway Homestate Companies
Bay Area, CA
- $175,810 to $215,140 USD / year
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Cyber Security Engineer to join its IT Security team! This technical professional will assist…
Added 3 mins ago
BH
Senior Cyber Security Engineer
Berkshire Hathaway Homestate Companies
Sacramento, CA
- $155,390 to $189,140 USD / year
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Cyber Security Engineer to join its IT Security team! This technical professional will assist…
Added 3 mins ago
Senior Consulting Engineer
Avaya
United States
The Solutions and Technologies (S&T) group is seeking a talented Senior Consulting Engineer to help lead and expand our Infinity and Nexus team. This team is responsible for a service…
Added 6 mins ago
Senior Traffic Engineer
Merrick & Company
Tampa, FL
Merrick & Company is looking for a Senior Traffic Engineer responsible for managing and performing traffic engineering services for public- and private sector clients. Duties include…
Added 7 mins ago
SH
Software Engineer II, Client Experience, Cost Journey
Spring Health
New York, NY
- $120,000 to $153,000 USD / year
Reporting to the Associate Director of Engineering for the Client Experience group, this Software Engineer will implement full-stack experiences in our client- and provider-facing…
Added 7 mins ago
Lead Software Engineer - Python React Full Stack
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Infrastructure Platforms Network Automation, you are an integral part of an agile team that works to enhance, build, and deliver…
Added 11 mins ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior Manager
EY
Chicago, IL · Hoboken, NJ · Atlanta, GA · Grandview Heights, OH · Boston, MA · Charlotte, NC · Philadelphia, PA · New York, NY
Added 11 mins ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Manager
EY
Grandview Heights, OH · Chicago, IL · Charlotte, NC · Boston, MA · Atlanta, GA · Hoboken, NJ · Philadelphia, PA · New York, NY
We are seeking a Forward Deployed Engineer (FDE) – Manager to help clients solve complex business challenges through technology. This role sits at the intersection of consulting,…
Added 11 mins ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior
EY
Atlanta, GA · Boston, MA · Chicago, IL · Grandview Heights, OH · Hoboken, NJ · Charlotte, NC · Philadelphia, PA · New York, NY
Added 12 mins ago
K
Security Engineer
Kforce
Miami, FL
- $65 to $75 USD / hour
Kforce has a client that is seeking a Security Engineer in Miami, FL.
Added 14 mins ago
F
Engineering Manager, Subscriptions
Fubo
NY
- $200,000 to $250,000 USD / year
8+ years experience as a software engineer and 5+ years leading medium to large software engineering teams
Added 14 mins ago
Engineer lead (Java) - ST, Seattle WA
Starbucks Coffee Company
WA
Support the development team and perform activities to resolve developer issues in a timely and accurate fashion
Added 17 mins ago
A
Liaison Engineer
Aerotek
Wichita, KS
- $85,000 to $110,000 USD / year
Job Title: Aircraft Structures Manager (Liaison Engineer)Job DescriptionThe Liaison Engineer coordinates activities to evaluate and resolve engineering-related production issues and leads…
Added 19 mins ago
Technology Strategy Technical Lead
Freddie Mac
McLean, VA
Own technical and product-quality outcomes, including availability, latency, throughput, task completion, developer productivity, and cost per successful outcome, and drive corrective…
Added 20 mins ago
Lead Product Software Engineer
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
Added 20 mins ago
AI Engineer
Computer Services, Inc.
Remote, United States
The AI Engineer II independently develops and supports AI engineering capabilities that enable reusable, secure, and scalable AI-assisted software delivery. This role builds components of…

Amazon Web Services, Inc.

Cloud Support Engineer (Media), Unified Operations Media

Seattle, WA, United States
Portland, OR, United States
Herndon, VA, United States
Dallas, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The top names in Media and Entertainment rely on AWS to deliver video experiences to audiences around the world. The Unified Operations for Media team within AWS Support provides expert technical support across the full AWS media stack. Our scope includes AWS Elemental Media Services in the cloud (MediaLive, MediaConvert, MediaConnect, MediaPackage, and MediaTailor), Amazon CloudFront content delivery, Amazon Interactive Video Service, and AWS Elemental on premises appliances. Beyond day to day support, our team directly supports some of the largest Sporting and Entertainment events in the world watched by millions of viewers. We are looking for a Technical Support Engineer to join our team based in one of our North American Support Hubs.

Technical Support Engineers on our team own customer issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for enterprise customers. Our customers range from small businesses to the largest global broadcasters and streaming platforms, with workflows spanning on premises encoding, cloud based video processing, and global content delivery. You will be responsible for issue investigation, identifying software defects, building deep and complex repro cases across multiple products and services, developing workarounds, and researching emerging or unfamiliar technologies. This is a complex, fast paced, and high throughput environment where frequent context shifting, flexible scheduling (including weekends) and multitasking are required.

In this role you will

-Track, investigate, and resolve customer questions and issues by phone and email at various levels of complexity and customer impact

Act as an escalation point for the most complex and deepest issues that potentially span multiple external and internal organizations while working independently
Communicate directly with internal service teams to complete root cause analyses, issue investigation, workarounds, and defect resolution
Develop and implement complex repro cases to identify potential software defects, misconfigurations, or issues in customer environments
Support high visibility live events for major broadcasters and streaming platforms where minutes matter
Use case management tools to manage and prioritize issues based on multiple factors including customer impact
Contribute to training material and documentation for both internal and customer facing users

Our team provides customer coverage seven days a week. Engineers work a five day schedule on a rotation that may include a Saturday or Sunday as part of a shifted work week.

Are you interested in joining a growing team focused on supporting broadcast and online streaming companies that use AWS media processing and delivery services? Do you have direct customer experience working with technical teams to support enterprise solutions? AWS supports the top names in Media and Entertainment who integrate video workflows with both on premises encoding products and cloud based video encoding and delivery services to create compelling video driven experiences for their customers. Come join our team!

About the team Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications

Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
3+ years of network and operating system support experience
3+ years of information security and compliance experience Preferred qualifications
Speak, write, and read fluently in Spanish
Knowledge of digital video landscape, including solid understanding of digital video distribution technologies
Knowledge of video production crews, live streaming technologies, studio workflows, edit and post- production techniques, production calendars and staffing
Experience analyzing and troubleshooting RESTful web API calls, or experience in software development
Knowledge of scripting languages (bash, python, etc.)
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
· Experience with Cloud Computing, especially Amazon Web Services
· Experience with CentOS or RedHat Linux distributions
· Excellent hardware/software problem-solving skills and ability to navigate challenging situations in a professional manner with minimal guidance
· Experience with MySQL, PostgreSQL, Apache, SNMP, Wireshark, or MPEG Transport Stream analyzers
· Experience with Content Delivery Networks (CDNs) (e.g. AWS CloudFront , Akamai, EdgeCast, Level 3, Limelight)
· Ability to effectively gauge customer impact and temperature to prioritize issue investigation
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OR, Portland - 95,600.00 - 160,000.00 USD annually USA, TX, Dallas - 95,600.00 - 160,000.00 USD annually USA, VA, Herndon - 95,600.00 - 160,000.00 USD annually USA, WA, Seattle - 95,600.00 - 160,000.00 USD annually

Apply About employer

Report this job