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Director of People and Culture
The Dewberry Charleston
Charleston, SC
Establish and execute the hotel’s People & Culture strategy in partnership with the Hotel Manager, translating business priorities into clear departmental goals.
Added just now
Service Manager, Riviera Beach - FL
Lucid Motors
Riviera Beach, FL
The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager…
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REGIONAL SPARE PARTS SALES MGR
Dassault Falcon Jet
NC
- $100,000 to $115,000 USD / year
Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations.
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Project Manager - Jackson Area
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Jackson · Jackson, MI
Continuous Improvement Project Manager, New Product Introduction Manager, Capital Projects Manager, Production Project Lead, Plant Project Coordinator, Manufacturing Project Manager,…
Added 1 min ago
Assistant Manager, Hotel Housekeeping (Caesars New Orleans)
Caesars Entertainment
New Orleans, LA
Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top…
Added 1 min ago
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Customer Experience & Office Manager
Nutri-Green Lawn Care
Kiefer, OK
- $55,000 to $65,000 USD / year
You'll oversee our office and customer service operations, working closely with leadership to improve efficiency, strengthen customer relationships, and support the continued growth of the…
Added 1 min ago
Financial Consultant Partner - Sarasota, FL
Charles Schwab Inc.
Sarasota, FL
Build strong relationships with Senior Financial Consultant(s) and serve as a trusted partner in supporting their practice, client engagement, service, and ongoing business development
Added 2 mins ago
Project Manager, Food & Beverage Development & Support | Columbia Hospitality
Columbia Hospitality Inc
Seattle, WA
Manage and lead special projects, ranging from vendor rollouts and program launches to portfolio-wide initiatives.
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Senior Account Executive
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San Francisco, CA
At the heart of our business is a global team of passionate, caring, highly accountable and entrepreneurial people who are empowered to make an impact. We bring our true selves, unique…
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Direct Sales Manager
WithBureau
New York, NY
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Operations Program Manager I, Advanced Electronic Warfare Solutions
BAE Systems
Nashua, NH
The Operations Program Manager (OPM) will assist with managing a major Engineering and Manufacturing Development (EMD) program. The OPM serves as the liaison between Operations and the…
Added 2 mins ago
Continuous Improvement Manager
BAE Systems
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The BAE Systems site in York, Pennsylvania is seeking a seasoned Continuous Improvement Manager. In this role as a Continuous Improvement Manager, you will help develop and sustain a lean…
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Operations Program Manager 2 Advanced Electronics Warfare Solutions
BAE Systems
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As an Operations Program Manager in Advance Electronic Warfare, you can’t be closer to the company mission and our customer base. In this role, you will be responsible for supporting…
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Prinipal Energy Engineer
BAE Systems
Wayne, NJ · Greenlawn, NY
…this technical position will report to the Energy and Utility Manager. The energy management team is part of the AMS Facilities organization and is focused on driving progress towards…
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REMOTE - Senior Project Manager (Food Service Programs)
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Senior Project Manager – Food Service Programs
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Store Manager
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Harrisburg, PA
As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including…
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Medical Assistant - Ambulatory
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Applied Hospitality Arts Instructor
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Manager, Information Technology (70582)
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The Manager of Information Technology provides leadership and operational oversight for the organization's Information Technology infrastructure and support functions. This position leads…
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Lead Cake Decorator
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Properties Operations Coordinator
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Marketing Communications Specialist 3
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Partner with the Executive Communication Operations Manager and stakeholders to refine data standards, field definitions, and processes based on business needs.
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Construction Project Manager - Healthcare
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✅ Maintain confidentiality of business operations, project information, and customer data
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Program Manager
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Lead Cake Decorator
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Amazon Web Services, Inc.

ABM Program Manager, AI, Data & Operational Solutions, ABM Global Practice Team

Seattle, WA, United States

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Job details

Experience: 4+ years of professional non-internship marketing experience
Posting language: English
Posted: Nov 2, 2026

Original job description

The ABM Solutions & Implementation team within the AWS Global ABM Practice is chartered to define, build, deploy, govern, and enable the solutions that empower 200+ ABM practitioners globally to operate efficiently and at scale. We create, manage, and support the end-to-end delivery of ABM capabilities - from AI-powered technologies to process automation to content management - ensuring our marketers spend less time on manual execution and more time on strategic customer impact. We are seeking an ABM Program Manager to own and scale the AI, data, and operational solutions that support our ABM community. This role sits at the intersection of marketing and technology: you will take complex, ambiguous problems and deliver AI-based solutions end-to-end - from problem definition through design, build, testing, and global rollout. You will act as the key partner between ABM stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors, translating strategic ABM objectives into scalable solutions. This role combines strategic thinking with a builder mindset. You will not simply route requirements to a cross-functional support team - you will assess ABM requirements, and where a solution can be built using out-of-the-box AI tools (such as Amazon Quick, MCP integrations, and Asana), you will build it and enable ABMers to use these solutions effectively. Success means ABM practitioners have an integrated, easy-to-use set of AI-powered tools embedded in their daily workflow that adapt as their accounts evolve - delivered with rigor, field-tested adoption, and measurable impact.

Key job responsibilities

Serve as the business lead for ABM AI, data, and operational solutions end-to-end - define the vision, program strategy, requirements, and success criteria for AI-based ABM solutions with limited guidance, operating in problem spaces where the solution is not yet defined.
Design and build AI-powered tools and automation flows from problem definition through production - including customer journey engines, Quick Skill automations, MCP integrations across enterprise platforms (CRM, Highspot, Asana), and reactive signal-monitoring layers that keep solutions current as accounts evolve.
Drive delivery and support of complex, cross-functional solutions - including design, AppSec compliance, build, user acceptance testing with field practitioners, documentation (SOPs and training guides), product demonstrations, and global rollout.
Serve as the key partner between marketing stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors - translating business requirements into technical specifications, and communicating technical constraints back to marketing stakeholders.
Drive AI enablement and adoption across a globally distributed practitioner community - assess AI maturity, build leveling frameworks, deploy Quick Skills tooling, and coach practitioners (e.g., via a Champions program) to scale adoption across all Geos.
Spot risks and drive appropriate trade-offs - understand design approaches within the ABM technology domain (AI/ML frameworks, MCP integrations, data sources, agent orchestration, UI/UX) and ask the right questions to ensure sound decisions.
Define, track, and report on program KPIs (adoption, usage volume, practitioner impact, time savings, delivery quality). Use data to identify bottlenecks, drive improvements, and inform investment decisions.
Create new processes and mechanisms - AI solution generation workflows, orchestration patterns, coaching methodologies, and global rollout mechanisms - and optimize cross-team delivery across engineering and marketing organizations.
Facilitate cross-functional decision-making forums with leaders, technical program managers, and vendors to secure resources, align priorities, and drive timely decisions. Present decisions and program status to senior leadership.
Partner with the Martech team on ABM solution lifecycle management - contributing requirements and field-informed input to platform builds such as buying-group identification services, account planning platforms, and ABM experience products.

Basic qualifications

4+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience using Microsoft Excel to manipulate and analyze data
Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion Preferred qualifications
Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 82,700.00 - 141,100.00 USD annually

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More about this job

Skills

AWS
Workflow
Asana
Regulatory compliance
Documentation
Train guides
ML
Detect bottlenecks
Coaching
Decision making
Microsoft Excel
Tableau
Research
Marketo
Salesforce
Reporting
Recruitment
Mental health

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