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Principal Site Reliability Automation Developer - US REMOTE
Oracle
Richmond, VA
- $102,300 to $209,500 USD / year
Our Clinical AI Assistant platform supports healthcare professionals operating in real-world clinical environments where reliability, scalability, and operational excellence are critical.…
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Senior Platform Software Engineer - OCI
Oracle
Richmond, VA
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added just now
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
McLean, VA · Richmond, VA
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
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Platform Infrastructure Engineer
Maximus
Richmond, VA
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
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Supply Chain Capacity Engineer
Meta
Richmond, VA
Partner across Infra - platform teams, server hardware engineering, network engineering, data center engineering, operations, capacity planning, networking planning, data center planning,…
Added 2 mins ago
Full Stack Application Engineer
CACI, INC.-FEDERAL
Laurel, MD
…challenges? CACI is seeking a skilled and motivated Application Engineer to join our team in Laurel, MD. In this role, you will help modernize and enhance critical intelligence systems by…
Added 4 mins ago
Security Architect - Consultant
Novalink Solutions LLC
West Columbia, SC
SCOPE: THIS POSITION WILL SERVE AS A SIEM ENGINEER WITHIN THE DEPARTMENT OF ADMINISTRATION’S DIVISION OF INFORMATION SECURITY. THE SUCCESSFUL CANDIDATE WILL SHOW EXTENSIVE EXPERIENCE…
Added 4 mins ago
Digital Workplace Corporate Systems Engineer 3
Simpli.Fi
Fort Worth, TX
Our platform powers highly targeted, high-volume campaigns across omnichannel environments including CTV, native, mobile, display, and social. We deliver transparent performance with local…
Added 5 mins ago
Full Stack Application Engineer
CACI
Laurel, MD · Laurel
…challenges? CACI is seeking a skilled and motivated Application Engineer to join our team in Laurel, MD. In this role, you will help modernize and enhance critical intelligence systems by…
Added 5 mins ago
IT Support Engineer
Erwin Penland LLC
Greenville, SC
The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that…
Added 7 mins ago
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US Founding Engineer
Clera
Remote, United States
- $200,000 to $400,000 USD / year
…banking infrastructure for digital assets and AI. As a founding engineer for US operations, you will own backend systems end-to-end and help shape a programmable banking…
Added 7 mins ago
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Senior Data Scientist
Foley
Remote, United States
- $140,000 to $200,000 USD / year
…before trusting it. Lead EDA, build and test hypothesis trees, engineer domain-driven features, and build production-ready models. Validate with holdouts, leakage checks, calibration, error…
Added 8 mins ago
Senior Software Engineer (Python) - Remote
Mitratech
Remote, United States
At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally…
Added 8 mins ago
Privilege Access Management Engineer
Hub International Limited
Chicago, IL
In this role, you will manage multiple aspects of information security operations, response, and engineering. This position will contribute to a team focusing on the included, but not…
Added 8 mins ago
BMS Conversion Lead, Specialty Lines
Hub International Limited
Chicago, IL
Hub International’s M&A Integration (MAI) team is seeking a Lead Engineer to drive the technical execution of BMS migration projects for MGA acquisitions. This is not a conventional data…
Added 8 mins ago
Senior Backend Software Engineer
Raydar
New York, NY
…definition through production, working alongside product and operations colleagues to shape the technical direction of a platform that handles sensitive financial data. The role suits an…
Added 10 mins ago
Sr. Data Engineer, Rev Ops
MiQ Digital USA inc.
United States
Role: Senior Data Engineer, Revenue Operations
Added 13 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As a Lead Engineer on the Operational Technology (OT) Security team, you'll operate, integrate, automate, and scale OT security across Target's global supply chain and retail sites. You'll…
Added 13 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As a Lead Engineer on the Operational Technology (OT) Security team, you'll operate, integrate, automate, and scale OT security across Target's global supply chain and retail sites. You'll…
Added 13 mins ago
Senior Fullstack Java Software Engineer III - AWS/ REACT/ UI
JPMC page
Houston, TX
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Banking Technology team, you will play a meaningful role in designing and developing our core deal…
Added 14 mins ago
Senior Modeling & Simulation Engineer
KBR
Reston, VA
KBR is seeking a Senior Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter experts…
Added 14 mins ago
Principal Modeling & Simulation Engineer
KBR
Reston, VA
KBR is seeking a Principal Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter…
Added 14 mins ago
Modeling & Simulation Engineer (STK Analyst)
KBR
Beavercreek Township, OH
…people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added…
Added 15 mins ago
Field Customer Engineer
Tanium
Remote, United States
…quickly demonstrating time to value and the power of the Tanium platform against the customer's business objectives. Engaged at a critical stage of the sales cycle, FCEs act as the expert…
Added 17 mins ago
Phenomenal Data Engineer (2+ years - Senior Level)
Black Cape
Pentagon, VA
Title: Phenomenal Data Engineer (2+ years - Senior Level)

Amazon Development Center U.S., Inc.

Software Development Engineer II, Amazon Connect Customer

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers.

The Customer Engagement Experience organization in Amazon Connect Customer builds the applications, services, and developer tools that help businesses deliver personalized, proactive service to their customers. Our goal is a consistent experience for everyone who interacts with a business through Amazon Connect Customer, whether that's an end customer, an agent, or a supervisor, on any surface or device.

Blitz is at the center of that goal. We're bringing ECW, the hosted widget, agent chat, and mobile renderings together into a single architecture that adapts to each persona through configuration. We own the chat experience layer, chat libraries, and admin configuration that power conversational interactions across every surface. AI is changing how customers and businesses talk to each other, and Blitz is building for that shift. We put AI at the core of everything we design, so customers get answers faster, agents spend their time where it matters most, and businesses keep getting better at serving their customers. Because we build on one architecture, every AI capability we ship reaches every persona and every surface at once.

On this team, you'll help shape what AI-powered customer conversations look like for thousands of businesses. You'll take on hard problems at scale, make big architectural decisions, and see your work reach customers quickly.

Key job responsibilities

Design and code the right solutions starting with broadly defined problems. * Work in an agile environment to deliver high-quality software. * You are creative, responsible, and able to dive deep into emerging serverless AWS technologies. * You will think about business opportunities, operational issues, architectural diagrams, scalability, security, and the customer perspective in the course of a single conversation.

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language Preferred qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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