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Summer 2027 Production Business Intelligence Intern
Divergent
Torrance, CA
…demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and…
Added just now
CE
Test & Receipt Inspector
Constellation Energy Generation, LLC.
Oswego, NY
- $44.05 USD / hour
As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a…
Added 1 min ago
DG
Financial Systems Manager
Davis Graham & Stubbs LLP
Remote, United States
- $120,000 to $165,000 USD / year
Administer and support the firm's Boomi integration platform and related system interfaces.
Added 1 min ago
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Product Manager II, Maps AI
Mapbox
Remote, United States
- $150,025 to $202,975 USD / year
…experiences within the apps and products people use every day. As the developer platform for live location, we’re evolving how people interact with maps and location data, including…
Added 2 mins ago
BO
Senior Banker - Chicago Suburban South
Bank of America, National Association
United States
- $25.97 to $31.75 USD / hour
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for…
Added 2 mins ago
Senior Technology Manager - AI & Intelligent Automation Platforms
Bank of America, National Association
United States
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for…
Added 3 mins ago
Business Operations Analyst
TechnipFMC
Houston, TX
Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and SharePoint
Added 4 mins ago
D
Insurance Counselor I (ROPS)
DAVITA
Charlotte, NC
- $19 to $25.5 USD / hour
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred
Added 4 mins ago
Team Lead, Threat Detection & Incident Response (TDIR)
Lear Corporation
Southfield, MI
…intelligence analysis, and owns the security platforms that power our detection program. This is a hands-on leadership role. You'll be the team's go-to technical and process escalation…
Added 7 mins ago
NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the…
Added 7 mins ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the…
Added 7 mins ago
Sr. Electrical Engineer, Data Center Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA · Columbus, OH
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the…
Added 8 mins ago
Controls Engineer II
Florida Crystals / ASR Group
Baltimore, MD
…experience in refining, manufacturing, food or chemical processing, power generation, or a related industrial…
Added 9 mins ago
OH
Growth Engineer
Office Hours
Remote, United States
- $165,000 to $185,000 USD / year
…through advisory work, projects, and AI model training. Our platform handles the complexities behind the scenes - screening, compliance, scheduling, and payments - so knowledge sharing…
Added 11 mins ago
Grafana Data Engineer Senior
GD Information Technology, Inc.
United States
The primary platform of responsibility will be Grafana, with additional focus on Power BI.
Added 11 mins ago
TT
Insurance Counselor I (ROPS)
TRC Total Renal Care Inc
United States
- $19 to $25.5 USD / hour
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred
Added 11 mins ago
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Insurance Counselor I
TRC Total Renal Care Inc
Remote, United States
- $19 to $25.5 USD / hour
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred
Added 12 mins ago
SI
Lead Full Stack Security (Systems & Software) Engineering (GRC)
Salesforce, Inc.
WA
- $172,500 to $260,100 USD / year
Join the team building the next-generation Security Assurance Governance, Risk, and Compliance (GRC) platform at Salesforce. As a lead full stack engineer, you own the architecture,…
Added 12 mins ago
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Offensive Security Researcher, Senior
Salesforce, Inc.
CA · WA
- $148,500 to $246,000 USD / year
…and unsafe configurations. Preventing vulnerabilities through platform-level and framework-level…
Added 12 mins ago
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Principal / Sr. Principal Customer Success Manager - Slack
Salesforce, Inc.
GA · IL · WA · IN
- $123,100 to $247,900 USD / year
…Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice…
Added 12 mins ago
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Business Development Representative – Data Foundation (San Francisco)
Salesforce, Inc.
CA
- $50,570 to $74,490 USD / year
…industry-leading products: MuleSoft, the world's #1 integration platform, and Informatica, the enterprise standard for data management, governance, and Master Data Management (MDM). As a…
Added 12 mins ago
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Sr. Security GRC Analyst, Forward Deployed Assurance
Salesforce, Inc.
WA · VA · CA
- $117,200 to $194,200 USD / year
Relevant experience or technical background in security engineering, cloud security, product security, IAM, platform engineering, or IT governance.
Added 12 mins ago
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Customer Success Manager - Core (Sales & Service) Clouds
Salesforce, Inc.
IN · CA · IL · NY · WA · TX
- $123,100 to $202,600 USD / year
…Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice…
Added 12 mins ago
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Software Engineering SMTS
Salesforce, Inc.
WA
- $148,500 to $223,900 USD / year
The Authentication Platform team owns the core identity services for Salesforce's production infrastructure - the Production IAM stack. The portfolio spans Kerberos-based authentication,…
Added 13 mins ago
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Welder/Fitter C - MarU
SABRE INDUSTRIES INC.
Marshall, TX
- From $24 USD / hour
At Sabre Industries, we connect and power America’s communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one…

Amazon Development Center U.S., Inc.

Principal Technical Program Manager, Amazon Connect

Sunnyvale, CA, United States
Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

As part of the AWS Connect, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

We are looking for a highly effective Principal Technical Program Manager that can lead a team to quickly design and deliver systems while maintaining a constant customer focus.

You will work with design, technical, and business leaders to set strategy and define the product. You will drive, track, and report the development effort to leadership and partners. You will define the engagement model and manage internal/external dependencies and relationships. You will be key leader responsible for delivering the distributed systems and analytics that will enable AWS to continue changing the software industry by delivering more capabilities to more customers.

This team is a great fit for you if

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You’d like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

7+ years of technical product or program management experience
10+ years of working directly with engineering teams experience
5+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 203,500.00 - 275,300.00 USD annually USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

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Skills

AWS
Amazon Kinesis
Program management
Software development
Customer service
Recruitment
Mental health

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