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SAP Tech Director Generalist ( S/4 Migration, Appdev,integration, brown/blue, RISE+ AI)
PwC US
GA-Atlanta, GA · MI-Grand Rapids, MI · CA-Irvine, CA · NC-Raleigh, NC · NC-Charlotte, NC · FL-Jacksonville, FL · IL-Chicago, IL · OH-Cincinnati, OH · OH-Cleveland, OH · SC-Columbia, SC · MO-Kansas City, MO · OH-Columbus, OH · TX-Dallas, TX · AR-Little Rock, AR · CA-Los Angeles, CA · MD-Baltimore, MD · VA-Richmond, VA · MA-Boston, MA · CA-Sacramento, CA · AL-Birmingham, AL · MO-St. Louis, MO · UT-Salt Lake City, UT · TX-San Antonio, TX · CA-San Francisco, CA · CA-Silicon Valley, CA · WA-Seattle, WA · SC-Spartanburg, SC · NY-Albany, NY · CT-Stamford, CT · FL-Tampa, FL · OK-Tulsa, OK · TX-Austin, TX · DC-Washington, DC · AR-Fayetteville, AR · NY-Melville, NY · WI-Milwaukee, WI · MN-Minneapolis, MN · CO-Denver, CO · IA-Des Moines, IA · TN-Nashville, TN · MI-Detroit, MI · LA-New Orleans, LA · US-Hybrid · NY-Buffalo, NY · NY-New York, NY · NJ-Florham Park, NJ · OK-Oklahoma City, OK · TX-Fort Worth, TX · NC-Greensboro, NC · PA-Philadelphia, PA · PA-Pittsburgh, PA · CT-Hartford, CT · TX-Houston, TX
…technology client work focused on S/4 migration, application development, integration, and cloud transformation within our Advisory practice. As a Director you will set strategic direction,…
Added 1 min ago
Healthcare Project Manager
STV Construction Incorporated
White Plains, NY · Elmira, NY
STV is seeking a Healthcare Project Manager for our PM/CM team in Dutchess County.
Added 2 mins ago
Senior Project Manager - Team Lead
Cushman & Wakefield U.S., Inc.
Remote, United States
The Sr. Project Manager, Team Lead will be responsible for the successful managements of the design, planning and construction of projects by leading individual, multidisciplined real…
Added 5 mins ago
Controls Project Manager
Johnson Controls Inc.
United States
As a Controls Project Manager for our HVAC division, you will serve as the on-site leader for assigned controls projects, providing overall construction management and project execution…
Added 5 mins ago
Controls Project Manager
Johnson Controls Inc.
United States
As a Controls Project Manager for our HVAC division, you will serve as the on-site leader for assigned controls projects, providing overall construction management and project execution…
Added 6 mins ago
Manager, Modern Workplace Engineering
Davis Wright Tremaine LLP
Remote, United States
…firms in the U.S.! Davis Wright Tremaine LLP is looking for a Manager, Modern Workplace Engineering to join our team in our Seattle…
Added 7 mins ago
Operations Manager (Highways & Toll Roads)
CINTRA US SERVICES LLC
Austin, TX
…innovators and trailblazers. Ferrovial is also leading the development of the New Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock…
Added 7 mins ago
Senior Developer, Technology Delivery – AI Development
TD Securities (USA) LLC
NY
The Technology Delivery – AI Development role is a hands-on development position focused on designing, building, testing, and supporting artificial intelligence and machine learning…
Added 8 mins ago
User Experience Designer
Colorado State University
Boulder, CO
Serve as design lead and potentially principal investigator and project manager for WIDS decision support systems; direct the strategic vision, user experience, and end-to-end technical…
Added 9 mins ago
Senior Electrical Project Manager- Data Center
Lemartec
Pontoon Beach, IL
The Electrical Senior Project Manager is responsible for leading and managing a team of project managers, assistant project managers, and superintendents to deliver exceptional results for…
Added 10 mins ago
Mechanical Engineer (Power Operations) (B) - 518807
Tennessee Valley Authority
HARRIMAN, TN
…new equipment or upgrading of present equipment. Furnishes engineering data and prepares Project Justification packages to cover capitalized expenditures or retirements. Leads the…
Added 10 mins ago
Engineer, Electrical I&C (PO) - 519062
Tennessee Valley Authority
KNOXVILLE, TN
…new equipment or upgrading of present equipment. Furnishes engineering data and prepares Project Justification packages to cover capitalized expenditures or retirements. Leads the…
Added 10 mins ago
ZT
Senior Sales Engineer - Healthcare (Remote South Atlantic)
Zebra Technologies
Nashville, TN
- $105,680 to $158,520 USD / year
5 + years of relevant experience working in sales engineering/pre-sales or an applicable technical-related role (software development, application development or similar)
Added 10 mins ago
SQA Tester (Remote)
GovCIO
Nashville, TN
Experience in the software development lifecycle
Added 10 mins ago
O
Senior Manager, Data Hall Design
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
-Manages the development and testing of engineering solutions, leveraging advanced modeling, component testing, and engineering principles to resolve operational challenges and drive…
Added 10 mins ago
Lead Product Owner - Edge
Lumen
Nashville, TN
7+ years in technical product ownership, product management, software engineering, platform engineering, cloud, or networking roles.
Added 13 mins ago
Engineering Program Manager
Cisco
Research Triangle Park, NC
You will use your technical expertise to support other Technical Program Managers in driving end-to-end engineering planning and development across multiple cloud-based product and…
Added 13 mins ago
Risk Consulting - Digital Risk (Cloud, AI, & Platforms) - TMT Sector - Senior Manager - Northeast
EY
Philadelphia, PA · Boston, MA · New York, NY
We are seeking a Senior Manager – Digital Risk to lead risk, compliance, and control transformation across highly automated and continuously evolving ecosystems. This role requires a unique…
Added 13 mins ago
Risk Consulting - Digital Risk (Cloud, AI, & Platforms) - TMT Sector - Senior Manager - Bay Area 1 1
EY
San Mateo, CA · San Jose, CA · San Francisco, CA
We are seeking a Senior Manager – Digital Risk to lead risk, compliance, and control transformation across highly automated and continuously evolving ecosystems. This role requires a unique…
Added 13 mins ago
Risk Consulting - Digital Risk (Cloud, AI, & Platforms) - TMT Sector - Manager - NER
EY
Boston, MA · Philadelphia, PA · New York, NY
We are seeking a Manager to support risk, compliance, and control transformation across highly automated and continuously evolving ecosystems. This role requires a combination of SOX…
Added 14 mins ago
C
Bioprocess Specialist
CAMRIS
Silver Spring, MD
- $60,541 to $76,459 USD / year
PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at…
Added 15 mins ago
QA Release Manager
TeleTracking Technologies, Inc.
Pittsburgh, PA
TeleTracking is seeking a QA Release Manager to lead quality readiness and coordinate reliable software releases across our SaaS platform. This role connects Quality Assurance, Engineering,…
Added 16 mins ago
C3BM Principal Systems Analyst
Venturi
Huntsville, AL
Demonstrate experience writing or reviewing technical proposals. Know software acquisition strategies, best practices, and lessons learned from software development efforts for major weapon…
Added 18 mins ago
Product Manager
Inception
Houston, TX · Franklin, TN
Family building is personal, and the software behind it should feel that way too. As our Product Manager, you’ll shape the digital experience for patients and employees, with a focus on…
Added 18 mins ago
Manufacturing Engineer
Clarios, LLC
OH
…are also assignments for the Engineer. The Engineer will be development to the level of a competent SME (Subject Matter Expert) for assigned Assembly Equipment and…

Amazon Development Center U.S., Inc.

Principal Technical Program Manager, Amazon Connect

Sunnyvale, CA, United States
Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

As part of the AWS Connect, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

We are looking for a highly effective Principal Technical Program Manager that can lead a team to quickly design and deliver systems while maintaining a constant customer focus.

You will work with design, technical, and business leaders to set strategy and define the product. You will drive, track, and report the development effort to leadership and partners. You will define the engagement model and manage internal/external dependencies and relationships. You will be key leader responsible for delivering the distributed systems and analytics that will enable AWS to continue changing the software industry by delivering more capabilities to more customers.

This team is a great fit for you if

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You’d like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

7+ years of technical product or program management experience
10+ years of working directly with engineering teams experience
5+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 203,500.00 - 275,300.00 USD annually USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

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Skills

AWS
Amazon Kinesis
Program management
Software development
Customer service
Recruitment
Mental health

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