Jobs in the United States

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Infusion Nurse RN
CIBD
Orange, CA
- $50 to $59 USD / hour
Reporting to the Infusion Manager, the Infusion Nurse is responsible for the safe administration of various infusion therapy and other related medications while providing quality and…
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eFlorist Technician
The Wonderful Company
Paragould, AR
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership…
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Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Millenia Orlando, FL
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
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Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Fort Myers, FL
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
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Groomer
Petco Animal Supplies Stores, Inc.
Riverdale, UT
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
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Groomer
Petco Animal Supplies Stores, Inc.
Longview, WA
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
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Groomer
Petco Animal Supplies Stores, Inc.
Bellingham, WA
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
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Groomer
Petco Animal Supplies Stores, Inc.
Meridian, MS
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
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Security Account Manager
Securitas Security Services
Eau Claire, WI
- $60,000 USD / year
Securitas plays an essential role for our clients and in society. The Security Account Manager position helps maintain a safe and secure environment for our clients by managing the security…
Added 1 min ago
Safety Manager
Team Housing Solutions, Inc.
Eagle Pass, TX
The Safety Manager leads and administers the safety program across Team Housing Solutions operations. Reporting directly to the Vice President of Operations, the role establishes program…
Added 1 min ago
Social Media Manager - Office Of Communications and Marketing - UTK
University of Tennessee
Knoxville, TN
Oversees the execution of social media content across university’s primary platforms, leading the development of content that supports brand campaigns
Added 1 min ago
F&B Supervisor
Margaritaville Hotel Nashville
Nashville, TN
The Food & Beverage Supervisor supports the Food & Beverage Manager in overseeing daily operations across Margaritaville Hotel Nashville's vibrant outlets, including JWB Grill, our…
Added 2 mins ago
Bakery Assistant Department Manager
Festival Foods
Appleton, WI
Join Our Team as a Festival Foods Bakery Assistant Manager!
Added 2 mins ago
Unit Secretary/Nursing Tech - Emergency Department PresNow
Presbyterian System Services
United States
…monitoring systems. Supervised by: Charge Nurse and/or Nurse Manager/Asst. Nurse…
Added 2 mins ago
Unit Secretary/Nursing Tech - Emergency Department PresNow
Presbyterian System Services
United States
…monitoring systems. Supervised by: Charge Nurse and/or Nurse Manager/Asst. Nurse…
Added 2 mins ago
Manager - Financial Reporting
Presbyterian System Services
United States
Build Your Career. Make a Difference. We are seeking a skilled Manager - Financial Reporting to provide timely and accurate financial reporting and analysis for PHS service lines to senior…
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C
Leasing Consultant
CAPREIT
Bealeton, VA
- $23 USD / hour
✅ Medical, Dental & Vision Insurance✅ 401(k) with Company Match✅ Competitive Bonus Program✅ Leasing Commissions✅ Mental Health Day✅ Summer Fun Fridays✅ Paid Vacation Time, Including Your…
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Leasing Consultant
CAPREIT
Knoxville, TN
- From $18 USD / hour
✅ Medical, Dental & Vision Insurance✅ 401(k) with Company Match✅ Competitive Bonus Program✅ Leasing Commissions✅ Mental Health Day✅ Summer Fun Fridays✅ Paid Vacation Time, Including Your…
Added 2 mins ago
PD
Restoration Project Manager
Paul Davis Restoration of Greater Cincinnati, OH
Moraine, OH
- $80,000 to $90,000 USD / year
Ongoing Leadership Development Program and industry events
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Nurse Manager, Patient Care - Operating Room NEUROSURGERY
Northwell
United States
This position is eligible for either a $20,000 Student Loan Repayment Plan or $20,000 Relocation and Retention Bonus Program!
Added 2 mins ago
Assistant Nurse Manager, Patient Care - Operating Room Cardiac Surgery/ Thoracic Transplant
Northwell
United States
This position is eligible for either a $10,000 Student Loan Repayment Plan or $10,000 Relocation and Retention Bonus Program!
Added 2 mins ago
Nurse Manager, Patient Care - Operating Room - Abdominal Transplant/ Robotics
Northwell
United States
This position is eligible for either a $20,000 Student Loan Repayment Plan or $20,000 Relocation and Retention Bonus Program!
Added 2 mins ago
Senior Compliance Associate, Personal Account Dealing
FalconX
New York City, NY · NY
…or employee compliance monitoring at a broker-dealer, asset manager, bank, proprietary trading firm, fintech, or digital asset platform. Experience running or administering a personal…
Added 2 mins ago
CO
Cook
Cedarhurst of Oakwood
Oakwood, GA
- $16 to $17 USD / hour
At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points - a unique rewards system that…
Added 2 mins ago
Outside Sales Consultant - Northern New Jersey
Alsco
New Castle, DE
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…

Amazon Development Center U.S., Inc.

Principal Technical Program Manager, Amazon Connect

Sunnyvale, CA, United States
Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

As part of the AWS Connect, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

We are looking for a highly effective Principal Technical Program Manager that can lead a team to quickly design and deliver systems while maintaining a constant customer focus.

You will work with design, technical, and business leaders to set strategy and define the product. You will drive, track, and report the development effort to leadership and partners. You will define the engagement model and manage internal/external dependencies and relationships. You will be key leader responsible for delivering the distributed systems and analytics that will enable AWS to continue changing the software industry by delivering more capabilities to more customers.

This team is a great fit for you if

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You’d like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

7+ years of technical product or program management experience
10+ years of working directly with engineering teams experience
5+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 203,500.00 - 275,300.00 USD annually USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

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Skills

AWS
Amazon Kinesis
Program management
Software development
Customer service
Recruitment
Mental health

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