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Added 5 mins ago
Senior Networking Engineer, WBB Platform, GGN WANForms
Google
Thornton, CO
…behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential…
Added 6 mins ago
Senior Mechanical Engineer - Consumer Optics
Garmin International, Inc.
Portland, OR
We are seeking a full-time Senior Mechanical Engineer at Garmin's office in Portland, OR. This site focuses on designing consumer optics products employing optical systems (such as handheld…
Added 9 mins ago
Principal Engineer Software (Idira IGA)
Palo Alto Networks
Needham Heights, MA
We are seeking a Principal Engineer Software to lead the technical evolution of our Identity Governance & Administration (IGA) platform. This is a role for a deeply technical, hands-on…
Added 9 mins ago
Principal Engineer Software (IGA platform)
Palo Alto Networks
Needham Heights, MA
We are seeking a Principal Engineer Software to lead the technical evolution of our Identity Governance & Administration (IGA) platform. This is a role for a deeply technical, hands-on…
Added 9 mins ago
Manufacturing Engineer 3 - 31037
Huntington Ingalls Industries
Pocasset, MA
The Senior Manufacturing Engineer leads the development, implementation, and sustainment of manufacturing processes for Unmanned Underwater Vehicles (UUVs) in a defense contracting…
Added 9 mins ago
Engineer V
General Atomics
Acton, MA
…Technology Products’ Systems Engineering Directorate for a Project Engineer to lead engineering and development of cutting-edge GA-EMS products and technologies. This position directly…
Added 9 mins ago
Software QA Engineer II Senior - (E2)
Applied Materials
Billerica, MA
Debugs moderately complex software products through the use of systematic tests to develop, apply and maintain quality standards for company products.
Added 10 mins ago
Software Quality Engineer I
Medtronic
Newton, MA
…and cross-functional partners to drive quality for design, development, and maintenance of software for Affera cardiac electrophysiology systems. By blending technical expertise with a…
Added 10 mins ago
Sr Software Engineer (HashiCorp Vault)
IBM
LOWELL, MA
We're looking for a seasoned engineer to design, build, and operate HashiCorp Vault as a service. You'll be responsible for secure, highly available, and compliant secrets management…
Added 10 mins ago
B&
Graduate Engineer, Civil - Water (Boston) Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
- $90,060 to $105,601.65 USD / year
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 10 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Boston, MA
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Added 10 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Boston, MA
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 10 mins ago
Associate Software Engineer
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Boston, MA
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 10 mins ago
Software Development Engineer III, Programming Foundations
Amazon
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5+ years of non-internship professional software development experience
Added 10 mins ago
Software Development Engineer, OneMHS
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We are seeking an exceptional Software Development Engineer to build and scale edge machine learning compute, equipment monitoring, and computer vision capabilities across our global…
Added 10 mins ago
Lead Engineer
PwC
Boston, MA
As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…
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Senior Engineer
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As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…
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Senior Telecom Engineer
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Boston, MA
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Added 10 mins ago
Senior Lead Engineer
PwC
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As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 10 mins ago
Senior Open Source Developer - TypeScript/Node/Angular/React/.NET
Kelly Services
Boston, MA
We are seeking a Senior Open Source Software Engineer to join a growing engineering organization focused on building and maintaining widely adopted open source software. This role will…
Added 10 mins ago
Lead Open Source Developer - TypeScript/Node/Angular/React/.NET
Kelly Services
Boston, MA
We are seeking a Lead Open Source Software Engineer to provide technical leadership across a growing suite of open source products and platforms. This role combines hands-on software…
Added 10 mins ago
Electro Acoustic Engineer
Massa Products Corporation
Hingham, MA
Air Ultrasonic Engineer positions available: Working knowledge of the design of transducers and systems in ultrasonic frequencies and how they can be optimized in different environments for…
Added 19 mins ago
FA
Aerospace Engineer (Direct Hire)
Federal Aviation Administration
Wallops Island, VA · Patrick AFB, FL · Cape Canaveral AFS, FL · Los Angeles County, CA · Vandenberg AFB, CA · Washington, DC · Houston, TX
- $77,351 to $148,073 USD / year
…and integration, ensuring different technical disciplines (software, hardware, safety) align within a single…
Added 25 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Pierre, SD
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 25 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Pierre, SD
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…

Amazon Development Center U.S., Inc.

Front End Engineer II, Amazon Connect - Contact Control Panel

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for a passionate and talented Front End Engineer to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving Front-End technologies like React, open-source libraries, a full-stack code base, MicroServices and more.

This team is a great fit for you if:

You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You’d like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.

Learn more about Amazon Connect here.

Find Media coverage on Amazon Connect at the following links:

ZDNet; Benzinga; AWS Blogs; Techcrunch Power of Amazon Connect

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
Experience using JavaScript frameworks such as angular and react Preferred qualifications
1+ years of agile software development methodology experience
Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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More about this job

Skills

AWS
Amazon Kinesis
Computer science
Microservices
Software development
JavaScript
HTML
CSS
Problem solving
TypeScript
Recruitment
Mental health

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