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Customer Success Manager II - Dallas, TX
OpenGov
Dallas, TX
- $80,000 to $90,000 USD / year
As a Customer Success Manager II at OpenGov, you own and manage a portfolio of ~80 customers, ensuring they don’t just use our software but transform how they serve their communities. This…
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Customer Success Manager II - Boston, MA
OpenGov
Boston, MA
- $80,000 to $90,000 USD / year
As a Customer Success Manager II at OpenGov, you own and manage a portfolio of ~80 customers, ensuring they don’t just use our software but transform how they serve their communities. This…
Added just now
Mission Success Program Manager
Overland AI
Seattle, WA
…autonomy systems in the field. As a Mission Success Operations Manager, you will be a core member of our team, managing the technical delivery of our ground autonomy systems in remote and…
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Cybersecurity Staff Engineer | AI Security
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Remote, United States
Define and document the process for embedding Prisma AIRS AI Runtime Security API, using ADK or SDK with the correct policy, in agents that cannot pass through the gateway.
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MuleSoft Developer Senior
GD Information Technology, Inc.
United States
Mulesoft Anypoint Platform, Mulesoft Anypoint Platform Architecture, MuleSoft Anypoint Runtime Manager, MuleSoft Anypoint Studio, Mulesoft CloudHubCertifications:
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Windows Systems Administrator - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Microsoft Endpoint Manager, Microsoft Windows, Microsoft Windows Server, Systems EngineeringCertifications:
Added 1 min ago
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Mid-Market Account Executive - SF based
Teleport
Remote, United States
- $225,000 to $300,000 USD / year
…and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and…
Added 1 min ago
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Senior Channel Sales Manager - LATAM
Teleport
Remote, United States
- $210,000 to $234,000 USD / year
…and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and…
Added 1 min ago
R&D - Laboratory Technician
Illinois Tool Works
Mechanic Falls, ME
Work closely with manufacturing, engineering, and quality personnel to support business objectives.
Added 1 min ago
R&D Engineer I
Illinois Tool Works
Mechanic Falls, ME
Work closely with engineering, manufacturing, and quality personnel to support business objectives.
Added 1 min ago
Strategic Sourcing Manager
Illinois Tool Works
Hatfield, PA
…a wide range of industries since 1936. Built on decades of engineering expertise and innovation, we provide solutions that help customers address electrostatic challenges in manufacturing…
Added 2 mins ago
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Safety & Systems Technical Program Manager
Waabi
Remote, United States
- $152,000 to $232,000 USD / year
As the Safety and Systems Technical Program Manager, you will drive the execution of our safety and systems engineering development efforts for our autonomous vehicle platforms. Safety is…
Added 2 mins ago
Software Engineer - Clinical Software
Caris MPI, Inc.
Irving, TX
Reporting to an Engineering Manager or Senior Engineering Manager within Clinical Software Engineering, this individual contributor builds and maintains clinical software applications…
Added 3 mins ago
Engineering/Facility Manager - Rise Uptown Hotel
Remington Hotels
Phoenix, AZ
Order parts and supplies through the purchasing process and keep inventory organized
Added 5 mins ago
Business Analysis Manager
Cisco Systems, Inc.
San Jose, CA
…partner fulfillment footprint. As a Logistics Business Analysis Manager, you will act as the primary operational liaison to our key logistics partners, leading end-to-end enablement for…
Added 6 mins ago
Project Manager
CRH
Twin Falls, ID
This is a skilled position as an experienced Estimator/Project Manager involving the preparation of quantity estimates using material, labor and overhead costs and management of projects…
Added 8 mins ago
Area Manager II
Amazon.com Services LLC
Shakopee, MN
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 8 mins ago
Sr. Program Operations Manager III (6895)
MetroStar
Washington, DC · Reston, VA
As Sr. Program Operations Manager III, you will be interfacing with the client/government leadership on topics related to the project; provide overall direction/guidance to the project…
Added 8 mins ago
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Senior Manager
Alzheimer's Disease Data Initiative
Seattle, WA
- $225,000 to $235,000 USD / year
Run engineering sprints and delivery rhythms, own outcomes across the path from spec to build to release and hold the team accountable for quality and timelines.
Added 9 mins ago
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QC Inspector
DWYER INSTRUMENTS, LLC
Grandview, MO
- $22.28 to $27.96 USD / hour
The QC Inspector reports to our Quality Manager and is responsible for inspecting incoming parts from vendors, parts in process and finished goods to assure conformance to quality control…
Added 10 mins ago
IT Manager – Enterprise Systems & ERP Migration (SAP/Oracle)
SprintRay
Los Angeles
The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration…
Added 10 mins ago
16321 - Programmer 3 - Angular
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Lansing, MI
· Support project documentation requirements by following System Engineering - SUITE standards for Agile and Traditional methodologies as applicable
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Advanced Analytics Consultant (Behavioral Health)
Elevance Health
Chicago, IL · Atlanta, GA · Indianapolis, IN · Mason, OH · Nashville, TN · Norfolk, VA
…discipline such as Mathematics, Statistics, Economics, Epidemiology, Engineering, Computer Science or Operations Research and a minimum of 5 years experience in related health care…
Added 11 mins ago
Senior Platform Engineer, MCP & Connectors
Procore Technologies, Inc.
TX
You will report to the Senior Manager, AI & Atlassian Engineering and will be based in our Austin, TX office with a hybrid work schedule.
Added 12 mins ago
Construction Project Manager
ARCO National Holdings
Omaha, NE
Participate in the proposal meeting with the owner to review the scope of work, discuss ways to reduce costs, and provide value engineering ideas

Amazon Data Services, Inc.

Technical Program Manager, Serviceability

Seattle, WA, United States
Herndon, VA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Data Center Serviceability team works with hundreds of data centers globally to deliver the highest quality and lowest cost availability, capacity, and scaling results for our customers. We standardize operations globally by delivering tools, policy, processes, and procedures to our internal teams.

Serviceability is the ability to maintain, repair, and manage infrastructure assets efficiently throughout their lifecycle, encompassing maintenance standards, spares management, training and certifications, operational readiness, and the systematic use of data and automation to prevent disruptions and drive continuous improvement.

We are seeking a Technical Program Manager to support serviceability for water systems across our data centers. Water quality management is a critical and fast-growing area of data center operations, where evaporative cooling, condenser water, and makeup water systems must be kept safe, compliant, and reliable to protect both people and infrastructure. This role will define how water systems are sampled, maintained, and kept within regulatory compliance as we scale from early programs to a global fleet, with a focus on proactively catching water quality issues before they drive equipment degradation or infrastructure downtime.

What you will do:

You will own the serviceability program for water systems across the fleet. You will write and maintain preventive maintenance (PM) guidelines for water sampling across all water bodies in our data centers, such as cooling towers, condenser and chilled water loops, evaporative systems, and storage tanks, making sure these guidelines meet regulatory and environmental compliance requirements across every region we operate in. You will build these guidelines with Operations, Data Center Engineering Operations (DCEO), Industrial Hygiene, Environmental, and water treatment vendors. You will set the serviceability framework for water systems so that sampling, treatment, and remediation happen on time and water quality issues are caught proactively rather than after they affect equipment or availability. You will partner with Finance on labor analyses that turn sampling and treatment needs into staffing plans. You will work with Field Engineering to lead root cause analyses on water quality and equipment findings, and you will make sure the lessons feed back into PM standards and procedures. You will work with Operations and site teams to build operational readiness plans for new sites, then track readiness so every site is sampling and compliant from day one. You will also run field trials and stakeholder workshops to validate procedures, collect feedback and drive continuous improvement.

Key job responsibilities Own the execution and success metrics for water systems serviceability across the global fleet Write and maintain PM guidelines for water sampling across all water bodies, ensuring they meet regulatory and environmental compliance, working with Operations, DCEO, Industrial Hygiene, Environmental, and vendors Set the serviceability framework for water systems that keeps sampling and treatment on schedule and prevents water quality issues from causing infrastructure downtime Build mechanisms to proactively detect and escalate water quality risks before they affect equipment or availability Conduct labor analyses with Finance to support annual and long-range staffing plans Lead root cause analyses with Field Engineering on water quality and equipment findings, and drive corrective actions into standards Build operational readiness plans with Operations and site teams, and track readiness as new sites deploy Run field trials and stakeholder workshops to validate procedures and collect operational feedback Keep serviceability standards current as the fleet grows and new equipment, regulations, and vendors are introduced Use data and metrics to measure program health, prioritize effort and report progress Write narratives (one to six pages) and present to Director-level leadership Travel up to 10–15% Basic qualifications

3+ years of technical product or program management experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Bachelor's degree in chemical engineering, biotech/bio-engineering, mechanical or equivalent relevant experience Preferred qualifications
Experience managing serviceability/maintenance programs
Experience maintaining regulatory or compliance-driven global programs
Experience working with data center engineering teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 127,100.00 - 172,000.00 USD annually USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

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