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Enterprise Program Manager
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- $70.02 to $116.7 USD / hour
…improvement, operational excellence, technology innovation, program management, or related discipline. Examples include Lean Six Sigma Black Belt, MIT Management Artificial Intelligence…
Added 1 min ago
Engineering Product Manager
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Capture Director
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Project Manager - AMS - REMOTE
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Implementation Manager
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Data Product Management Consultant - Wells Fargo Business
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Procurement Senior Manager
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Sr Project Manager
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…35–40 personnel, including at least three years as a project manager supporting a comparable Department of Defense (DoD)…
Added 11 mins ago
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Asset Protection & Safety Associate I/II
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- $21 to $22 USD / hour
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Added 11 mins ago
Technical IT Project Manager
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Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role…
Added 12 mins ago
Medical Science Liaison - Hematology - Boston, MA
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Added 14 mins ago
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Field Marketing Manager
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San Francisco, CA · New York City, NY
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Added 14 mins ago
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Field Marketing Manager
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Senior Public Safety & Security Field Activity Specialist
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UG
Personal Care Aide_Bolivar, NY
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Bolivar, MO
- From $18.65 USD / hour
+ Utilize the E.V.V. (Electronic Visit Verification) program as applicable
Added 17 mins ago
FO
Director of People Engagement
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Remote, United States
- $120,000 to $125,000 USD / year
…donations from people like you, who help us operate, maintain, and program the park. The High Line is owned by the City of New York and we operate under a license agreement with NYC…
Added 17 mins ago
Communications Specialist
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…website messaging, etc.), and helping to track and maintain enterprise…
Added 18 mins ago
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Forward Deployed Engineer – MEP Design
Ai2iO
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- $99,750 to $123,375 USD / year
The Engineer works closely with the AI Enablement Program Manager to convert successful engagements into reusable
Added 18 mins ago
TS
Senior Agile Program Manager - DC Area
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- $110 to $120 USD / hour
…flexible, and stable monetary system. They are seeking a Senior Program Manager. In this role you will lead enterprise-wide Agile transformation initiatives, driving team maturity,…
Added 18 mins ago
WW
Manager, Digital Marketing
World Wide Technology Holding, LLC
Remote, United States
- $103,200 to $129,000 USD / year
Experience with Google Tag Manager, Google Ads, YouTube, Microsoft Ads, LinkedIn Campaign Manager, StackAdapt, AdRoll, ZoomInfo Marketing, Amplitude, Salesforce and SEO tools like Semrush…
Added 18 mins ago
UG
Onsite EAP Counselor - Jacksonville, FL
UnitedHealth Group
Jacksonville, FL
- $29 to $52 USD / hour
…An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational…
Added 18 mins ago
Senior Product Manager
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Washington, DC
Lead cross-functional product launches in partnership with the launch program manager

Amazon.com Services LLC

Technical Infrastructure Program Manager , IT Services - CIS

Austin, TX, United States
Arlington, VA, United States
Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Are you interested in a challenge that will reward your unique blend of business and technology skills? Are you excited by the opportunity to be central in addressing significant business-impacting processes and products? Do you enjoy the challenge and ownership that comes from delivering large, cross-functional, IT projects? As a Technical Infrastructure Program Manager (TIPM) for IT Services, you will have the opportunity to play a pivotal role in the future of IT Services. As a Technical Infrastructure Program Manager, you will be the glue between stakeholders to ensure our customers receive the right outcomes that drive customer obsessed security. As a Technical Infrastructure Program Manager for the IT Services organization, you will facilitate the transition of critical IT Services used by our customers to an externalized network platform that has no reliance on a traditional private corporate style network. In this role you will be the primary point of contact for the assigned services to align customer technical requirements to the business strategy by working cross functionally. This role requires senior program and project management experience, as customer engagement, stakeholder management and effective communication is critical. This role requires you to have effective written and verbal skills as this program has director and VP level visibility. As a TIPM you will ensure projects in the program are being scoped, planned, delivered and closed in line with the agreed success measures, budget, schedule and quality. This will require you to partner with service owners and operators to determine the right business outcomes.

Roles and Responsibilities

Manage and own complex projects having enterprise wide impact.
Establish the forward looking strategy and gain support for implementation.
Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals.
Develop gap analysis, functional specifications, project schedules and milestones.
Work with stakeholders to identify resources, assemble project teams, and assign responsibilities.
Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
Balance business needs with technical and security requirements.
Clearly communicate goals, responsibilities, issues and status to customers and senior managers.
Lead and streamline the transition of IT Services in to production.
Ensure changes are effectively released ensuring feedback mechanisms are established.
Build effective relationships with stakeholder and service owners.
Publish accurate and concise reports on time to maintain visibility and accountability.

Success in this role will require:

Excellent project and program management skills.
Thrive in the face of ambiguity and not be deterred to address and prioritize multiple projects.
Understand strategic initiatives and drive them to a successful conclusion.
Build trusting relationships allowing you to own and drive programs.
Strong attention to detail and excellent analytical, written and presentation skills.
Experience with detailed project planning, reporting, risk management and measurement.
Strong multi-tasking and influencing skills.
Excellent organization, analytical, quantitative, and presentation skills.
Strong bias for action and "get it done" attitude.
Flexibility to travel, both domestically and internationally, and work within global time zones.

Key job responsibilities

The key job functions of the Technical Infrastructure Program Manager are:

Own the identification, scoping, and delivery strategy for the Infrastructure and AV solutions in Amazon offices.
Own projects and initiatives having regional impact, including project schedules and milestones.
Effectively manage stakeholders to successfully deliver the agreed scope.
Understand and identify technical obstacles to successfully deliver the designed architecture, identify and mitigate risks.
Assess costs and benefits and maintain financial reporting control.
Manage escalation, anticipate and make tradeoffs and balance business needs with technical constraints.
Clearly communicate project and program status, responsibilities and issues to stakeholders.

A day in the life Reviewing requests from customers, ensuring that required information is available to understand the ask. Working on new designs, collaborating with customers and stakeholder teams, while being an strong advocate of standards, designing Infrastructure and AV installations. Removing blockers, and handling customer concerns and escalations. Timely updating of project work through the tracking tool, ensuring that updates are concise, but informative for senior management and customers. Working on cross collaboration projects that need Infrastructure and AV expertise and guidance.

About the team The Corporate Infrastructure Services team (CIS) is part of the IT Services organization that supports all Amazonians at corporate offices. CIS designs, plan, builds, maintains and deprecates the infrastructure in all corporate offices worldwide. This includes running Amazon’s corporate campus & building infrastructure worldwide. We are passionate about ensuring our customers receive world class IT Services and making sure they have the best possible experience while working from the office. Basic qualifications

3+ years of technical infrastructure management experience
Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Experience with varying scenarios of infrastructure builds
2+ years of delivering cross functional projects experience Preferred qualifications
5+ years of project/program management experience
3+ years of working directly within engineering teams experience
Experience leading the design, automation, deployment, and support of large-scale infrastructure
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects
Experience working under pressure in a cross-functional organization
Experience with information security, relational databases and cloud computing.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 127,100.00 - 171,900.00 USD annually USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

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More about this job

Skills

Project management
Stakeholder management
Program management
Attention to detail
Presentation skills
Reporting
Risk management
Multitasking
Financial reporting
Collaboration
Prioritization
Cybersecurity
Cloud computing
Recruitment
Mental health

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