Jobs in the United States

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Customer Support Billing Specialist l
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Comprehensive medical benefits coverage, dental plans and vision coverage.
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State of Ohio
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…compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental,…
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…Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental…

Amazon.com Services LLC

Supply Chain Analyst, GPCS - AMER

Tempe, AZ, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

The Supply Chain Analyst is responsible for building and maintaining the reporting infrastructure that enables data-driven decision making across GPCS. This includes owning KPI dashboards, supplier and inventory visibility tools, launch tracking, pricing analysis, and deep-dive reporting that surfaces defects and operational gaps at the site and supplier level.

The Supply Chain Analyst is the owner of GPCS operational reporting accuracy - monitoring the quality and consistency of data across reporting surfaces, and partnering with system owners (including Coupa, Delphi, and other source systems) to drive resolution when data is incorrect or inconsistent. This role requires proficiency in dashboard development (e.g., QuickSight, Asana, or equivalent BI tools), SQL or equivalent query languages, and the ability to translate complex operational data into clear, actionable reports for stakeholder groups that include finance, operations, ACES, and internal GPO teams.

Successful candidates are natural self-starters who thrive in ambiguous, fast-changing environments. This role requires someone who is highly adaptable - capable of quickly adjusting strategies and implementation plans in response to dynamic business needs and varying site conditions. The ideal candidate excels at managing multiple stakeholder relationships, driving consistent standards across diverse partners, and balancing technical requirements with operational constraints.

Key job responsibilities Dashboard and Reporting Infrastructure Build, maintain, and report on KPI dashboards that serve as the single source of truth for GPCS operational performance Develop and manage supplier ETA and inventory level dashboards at the site and vendor level Maintain the SEV2 Asana dashboard and produce miss reports that surface root causes and prevention recommendations to reduce SEV2 reoccurrence, distributed to stakeholder groups including operations and internal GPO teams

Ad Hoc and On-Demand Reporting Produce cross-team project status reporting on a defined cadence Conduct pricing change reporting and build ad hoc reports or dashboards as requested by stakeholders to address emerging business questions, one-time analytical needs, or leadership requests outside the standard reporting cadence Support ad hoc data collection, reporting and dashboard creation across supply and inventory topics - such as excess inventory exposure, forecast versus orders performance, supplier stock shortage risks, cycle count values versus usage, and invoice hold trends.

Analysis and Deep Dives Perform deep-dive analyses on recurring operational issues and escalations, including ordering logic failures, system trigger anomalies, and stakeholder-submitted questions

Data Accuracy and Governance Conduct regular audits of dashboard data against source-of-truth systems; document discrepancies, corrective actions, and recurring failure patterns - and escalate pipeline-level issues to the AI/Automation Specialist for technical resolution Establish and maintain data definitions, metric formulas, and refresh cadences that are consistent across all GPCS dashboards and business reviews

About the team Global Procurement Central Services (GPCS) is a centralized corporate team that provides non-inventory procurement support across Amazon's operational network. GPCS manages the end-to-end supply chain of forecasting, purchasing, delivery, escalation management, and financial reconciliation. This role within GPCS will support the operational readiness of Amazon's emerging and growing business lines, including programs such as Prime Air, ensuring sites have the non-inventory supplies and consumables needed to operate effectively. This is a critical role in building scalable procurement processes that support network growth and expansion. Basic qualifications

Experience in Finance, Supply Chain Management, Business, IT or any other procurement related career
Bachelor's degree or equivalent, or 1+ years of Amazon experience
2+ years of business analytics and reporting or demand forecasting experience
Experience in data analysis and reporting
Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
Experience in Excel with advanced proficiency (pivots, lookups, etc.)
Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment Preferred qualifications
Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
Experience in technical support, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience working with customers with a passion for delivering exceptional service
3+ months of project coordination experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 51,400.00 - 84,700.00 USD annually

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More about this job

Skills

Supply chain management
Reporting
Decision making
Asana
SQL
Query languages
ACES
Procurement
Forecasting
Data analysis
Logistics
Data visualization
Tableau
Microsoft Power BI
Technical support
Analytical skills
Attention to detail
Communication skills
Recruitment
Mental health

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