Jobs in the United States

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Added 1 min ago
Branch Manager
QXO
Fredericksburg, VA
Valid driver's license required
Added 2 mins ago
KH
Administrative Front Desk Associate Baltimore
K&I HEALTHCARE SERVICES LLC
Baltimore, MD
- $15 USD / hour
Minimum 1 year of front desk, receptionist, or customer service experience required; healthcare setting strongly preferred
Added 2 mins ago
Business Development Representative
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Contracts Manager
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Merchandising Team Manager
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Experienced Automotive General Sales Manager – Dalton Motors
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Assistant Store Manager - Tom Ford Beauty - City Center - Washington, DC
Estée Lauder Companies
WA · Washington, DC · Washington
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 3 mins ago
Store Manager - Tom Ford Beauty - City Center - Washington, DC
Estée Lauder Companies
WA · Washington, DC · Washington
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 4 mins ago
E
Registration Technician
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- $19 USD / hour
…studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular…
Added 4 mins ago
TD
Clinical Diabetes Sales Specialist (Albuquerque, NM)
Tandem Diabetes Care Inc.
Remote, United States
- $101,100 to $123,500 USD / year
Directly responsible for the clinical services and, in partnership with a Territory Manager (“territory sales team”), the promotion and sale of Tandem Diabetes products within an assigned…
Added 4 mins ago
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Sr. Treasury Manager
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- $120,000 to $150,000 USD / year
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Added 4 mins ago
Manager, Production
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CA
…than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team…
Added 5 mins ago
Assistant Store Manager - Tom Ford Beauty - City Center - Washington, DC
ELC Beauty LLC
Washington, DC
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Added 8 mins ago
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Field Installation Coordinator
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- $28 to $36 USD / hour
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Added 8 mins ago
Engineering Manager
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UNAVAILABLE
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Added 10 mins ago
CDA-State Fair Program Coordinator (Program Assistant II)
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Pueblo, CO
Excellent work-life programs, such as flexible schedules, remote work opportunities, free parking, professional development and more!
Added 11 mins ago
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Full Time Asst
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Added 13 mins ago
Product Marketing Manager, Digital Radiography (DR)
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The Product Marketing Manager (PMK) will be responsible for leading and managing the Digital Radiography product portfolio. The PMK’s role will include but not be limited to developing and…
Added 15 mins ago
Sr. Technical Program Manager, Alexa Shopping
Amazon.com Services LLC
Seattle, WA · Santa Clara, CA
…what we build. We're looking for a Principal Technical Program Manager to define and deliver the horizontal initiatives that raise the bar across all of Alexa Shopping - leading with the…
Added 16 mins ago
TT
Product Manager, Supply Chain
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- $175,000 to $200,000 USD / year
Hybrid, with at least three days per week on-site in Los Angeles, California.
Added 17 mins ago
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- $21 to $29 USD / hour
Collaboration with Team Members: Collaborate with team members, including the Billing Manager, to streamline and enhance the efficiency of the billing workflow. Share insights and…
Added 18 mins ago
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Residential Lead Service Tech (56274)
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TRAVERSE CITY, MI
- $60,000 to $100,000 USD / year
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Added 18 mins ago
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Sales and Service Mnager (56284)
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…managers and team members, driving accountability, enhancing the customer experience, and achieving established revenue, gross profit, and profitability goals. The Sales and Service Manager…
Added 18 mins ago
Customer Service Manager, Airport Customer Operations - DFW
United States
Ability to work rotating shifts including weekends, holidays and days-off
Added 19 mins ago
Teller
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Bend, OR
…Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are…

Amazon.com Services LLC

Sr. Technical Program Manager, Alexa Shopping

Seattle, WA, United States
Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 14, 2026

Original job description

Alexa+ is transforming how hundreds of millions of customers shop by voice, and delivering on that promise depends as much on how we build as on what we build. We're looking for a Principal Technical Program Manager to define and deliver the horizontal initiatives that raise the bar across all of Alexa Shopping - leading with the Amazon Stores Agent, the experience that lets customers complete multi-step store tasks through natural conversation on Alexa+ enabled Echo Family Devices, and extending to the cross-cutting programs, including testing and quality automation, that determine how quickly and reliably we ship. You will own a portfolio of very large, cross-organizational programs, remediate endemic problems that no single team can solve alone, and create the mechanisms that keep these programs succeeding with and without your involvement. You will work at the intersection of agentic AI research and production-quality delivery, often in areas where neither the business nor the architectural strategy has been defined, driving clarity where the problem itself is not yet clear. This is a highly visible role: you operate with complete independence, act as a force multiplier across peer teams inside and outside Alexa Shopping, and represent complex decisions and trade-offs to leaders up to three levels above (Directors and VPs). You will operate as an extension of the organization's leadership, anticipating where the org needs to go and building the programs to get it there.

Key job responsibilities Amazon Stores Agent -Own and scale the Amazon Stores Agent on Alexa+ enabled Echo Family Devices - launching agentic store actions that let customers complete multi-step tasks across Registries, Payments, Subscribe & Save, Addresses, Orders, and Returns by gathering what's needed through natural conversation and completing the steps on their behalf. -Drive the program from its first actions to a customer-complete experience, holding a high task-completion bar and standing up the shared foundations - routing, evaluation, and API integration - so customers finish whole tasks hands-free and new actions ship faster over time.

Horizontal Program Leadership -Define and own a portfolio of very large programs that cut across Alexa Shopping teams and organizations, beginning with the Amazon Stores Agent, decomposing ambiguous, org-level goals into clear workstreams that teams can execute independently. -Anticipate future needs and stand up new horizontal initiatives before they become blockers, defining the problem, scope, success criteria, and ownership where none exist. -Remediate critical, endemic problems that recur across teams, driving alignment among engineering, science, and product leaders on shared priorities, sequencing, and trade-offs.

Mechanisms, Metrics & Standards -Create, optimize, and drive adoption of the metrics, reviews, and operating mechanisms that make horizontal programs measurable and durable, designed to keep succeeding with and without your involvement. -Establish standards and best practices - including quality automation and shift-left practices that run alongside every developer, generating and executing the right tests across devices, endpoints, and geographies before a change ships - that teams across the org adopt and emulate. -Track and communicate program health, delivery milestones, technical risks, and resource constraints to senior leadership; be the person escalations are brought to, and show excellent judgment in driving executive-level escalations.

Cross-Organizational Influence -Build durable partnerships with peer teams across VP organizations and business lines to land programs that require coordination beyond any single org, acting as a force multiplier rather than a single-threaded doer. -Identify risks and opportunities in technical strategies, architectures, and engineering organization structures, and influence system owners, investment, and technology direction for agentic AI systems. -Represent complex decisions, difficult trade-offs, and potential solutions clearly, both verbally and in writing, to leaders up to three levels above, helping them understand the decisions they need to make and the options they have.

Community & Talent -Amplify your impact by educating the TPM and engineering communities on program-management best practices, and by sharing knowledge at internal conferences and community events. -Mentor TPMs across the organization, help managers guide their teams' career growth, and contribute to Principal TPM promotion assessments and talent reviews. -Actively recruit for Amazon and raise the bar in the hiring and interview process.

About the team About the team The Alexa Shopping team owns the Shopping experiences customers use on all Alexa devices (Echo, Echo Show, Alexa App, Fire TV). With Gen AI and LLMs, we are reinventing shopping into a voice + touch experience that spans the full lifecycle - discovery, search, purchase, reorder, order tracking, and post-purchase support - across all product categories and worldwide marketplaces. Basic qualifications

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Clara - 171,000.00 - 231,400.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

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Jobs in the United States