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Product Manager, Collaboration Endpoints
Cisco Systems, Inc.
RTP, NC
Our Collaboration Endpoints team is at the heart of Cisco’s vision, designing and managing the hardware and software that powers the modern workplace. You will collaborate with an…
Added 1 min ago
Senior Associate, Finance
Amgen Inc.
Remote, United States
…worldwide Amgen sales. This role will report to the Senior Manager, Finance in the Global Markets Finance…
Added 1 min ago
Assistant Manager - Kay Jewelers - University Mall
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Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 1 min ago
Assistant Manager - Kay Jewelers - Dulles Town Center
Sterling Inc
Dulles, VA
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
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Assistant Store Manager - Kay Jewelers - Target Shopping Center
Sterling Jewelers Inc.
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Assistant Manager - Kay Jewelers - Southtown Center
Sterling Inc
Anderson, IN
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Scheduler - Manassas, VA
M.C. Dean, Inc
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Assisting Team Leads, Superintendents and the Project and Program Managers in tracking the projects against baseline schedules and budgets.
Added 2 mins ago
Scheduler - Ashburn, VA
M.C. Dean, Inc
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Sales Representative - Off Premise Wine & Spirits (Lakewood / Golden)
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Added 3 mins ago
Senior Technical Program Manager, Automation Systems Delivery, NA
Vantage Data Centers Management Company LLC
Port Washington, WI
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Wedding Venue General Manager
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National Manager, Software Engineering
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…freedom of movement for everyone. We are seeking a Director, Software Engineering, to serve as the Technology Domain Owner…
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National Manager, Software Engineer
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Brand Partnerships Manager, Creators
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New York, NY
In this role, you will help bring brand sponsorships to life across our creator marketing program, including creator events and gifting, turning signed deals into polished, well-run…
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Project manager, Technology Installation (Nashville, TN)
Starbucks Coffee Company
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Added 5 mins ago
Principal Computer Systems Analyst - Windows
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Manager Programs 3
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Baltimore
Northrop Grumman’s Mission Systems (NGMS) sector is looking for a Manager, Programs Level 3 to support the Tactical Modernization Solutions Operating Unit (OU) onsite in Baltimore, MD. The…
Added 5 mins ago
Assistant Manager - Kay Jewelers - University Mall
Sterling Inc
South Burlington, VT
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 5 mins ago
Assistant Manager - Kay Jewelers - Dulles Town Center
Sterling Inc
Dulles, VA
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 5 mins ago
Assistant Store Manager - Kay Jewelers - Target Shopping Center
Sterling Jewelers Inc.
Cambridge, MN
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 5 mins ago
Assistant Manager - Kay Jewelers - Southtown Center
Sterling Inc
Anderson, IN
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 6 mins ago
Electronic Engineer - SW Infrastructure
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Create and maintain continuous integration and continuous deployment pipelines to ensure stability and quality at all stages of the software development life cycle.
Added 6 mins ago
DevOps Engineering Manager 1
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The manager will work with program leadership and technical leads to align team resources with program priorities, address staffing needs, remove organizational impediments, and support the…
Added 6 mins ago
Principal Engineer Systems Architect
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…and allocation studies including distribution to hardware and software, interface definition, proposal writing and bidding, and management of recurring product cost and program…
Added 6 mins ago
Manager Programs 3
Northrop Grumman
Baltimore
Northrop Grumman’s Mission System (NGMS) Sector is seeking a Manager, Programs Level 3 to support the Advanced Tactical Programs Operating Unit (OU) onsite in Baltimore, MD. This manager…

Amazon.com Services LLC

Sr. Technical Program Manager, Ads-Full-Funnel Agentic Intell

Seattle, WA, United States
New York, NY, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Amazon Advertising is looking for a Senior Technical Program Manager to drive delivery of Ads Agent internal, the AI agent that helps Amazon Ads support, sales, and operations teams resolve advertiser issues faster and with higher quality. You will own the program that takes the agent from pilot to scale. That means coordinating the many science, engineering, and partner teams that build its skills, tools, and evaluations, and making sure each release measurably improves resolution quality and adoption. Your program will directly affect S-Team goals for customer experience and support efficiency.

Key job responsibilities -Own end to end program delivery for Ads Agent internal, from planning through launch and ramp. This includes phased rollouts across support teams and moving from closed to open beta. -Drive cross-team execution across FAIM and the partner teams that build individual skills, tools, and data integrations. Manage dependencies, surface risks early, and escalate with clear options and trade-offs. -Run the operating rhythm for the program: weekly status, goal tracking, and VP-level touchbases. Report on adoption, resolution quality, and efficiency metrics against committed targets. -Define and enforce launch readiness. Set the bar for evaluation coverage, quality gates, and go/no-go criteria, and work with science and product to close gaps before each release. -Build the mechanisms that make the agent measurably better over time alongside Ads Nova model team in FAIM. This includes the eval cadence, advertiser-issue and support-case feedback loops, and the process for turning failure analysis into prioritized fixes. -Partner with product to turn roadmap priorities into executable plans with clear milestones, owners, and resourcing. Keep the roadmap, architecture decisions, and delivery dates aligned. -Work with support operations, legal, and policy stakeholders on rollout, change management, and training, so frontline teams adopt the agent and trust it. -Contribute to technical discussions on architecture, tooling, and platform decisions, and help the team make decisions faster with less rework. -Write clearly for senior audiences, including program updates, risk reviews, and narrative documents such as OP1 inputs and PRFAQs. Basic qualifications

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

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Skills

Google Ads
Customer experience
Program management
Software development
Project management
Recruitment
Mental health

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