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Manager, Customer Success Management - Public Sector
Chainguard
Remote, United States
…secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate…
Added 3 mins ago
Engineering - Precast Formwork Checker
EFCO Forming & Shoring Solutions
Des Moines, IA
…to Quality, Integrity, Innovation, and Super Service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the Lowest…
Added 3 mins ago
Engineering - Precast Formwork Checker
EFCO Forming & Shoring Solutions
Des Moines, IA
…to Quality, Integrity, Innovation, and Super Service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the Lowest…
Added 4 mins ago
MACHINE LEARNING ENGIENEER II (REMOTE)
The Home Depot
Remote, United States
Position Purpose:The Machine Learning Engineer II is responsible for joining a product team and contributing to the software design, algorithm design, and overall product lifecycle for a…
Added 4 mins ago
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Traveling Field Inspector
Clean Harbors
HOME, TX · Houston, TX · Dallas, TX · Oklahoma City, OK · Little Rock, AR · Huntsville, AL · Jacksonville, FL · Jackson, MS · Bridgeport, NE · Savannah, GA · Nashville, TN
- $25 USD / hour
Knowledge of Microsoft Office software and professional level written / oral communication skills. Civil Engineering / construction / survey experience a plus.
Added 4 mins ago
Senior QA Automation Engineer
Planet Depos LLC
Remote, United States
Automation you built and kept running. 5+ years in software QA or test engineering, including 3+ years writing automated tests in code. For example: a suite you built from the start and how…
Added 5 mins ago
Senior Manager, Sales Analytics
CarGurus
Boston, MA
CarGurus is looking for a Senior Manager of Sales Analytics to lead the team responsible for data, tools, and analysis supporting Sales and Customer Success across the US, Canada, and the…
Added 6 mins ago
Project Engineer
V2X
Indianapolis, IN
…to exceed program objectives. The position requires a strong engineering development background and collaboration across internal teams and Department of Defense (DoD) service areas: the…
Added 6 mins ago
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Service Order Dispatcher - Third Shift
V2X
Ft. Irwin, CA
- $26.74 USD / hour
NTCTSC brings to bear the full capabilities of many of the world’s best systems integration and engineering companies in the technical integration of live, virtual and constructive (LVC)…
Added 6 mins ago
Program Manager
Slater Consult
Oklahoma City
As Program Manager, you will take ownership of customer programs from initial handover through execution and delivery, ensuring that technical requirements, budgets, and timelines are met.…
Added 6 mins ago
Data Scientist II
BAE Systems
Rockville, MD
- Partner with software engineer, test engineers, test manager, and other stakeholders to translate business needs into technical data solutions
Added 6 mins ago
Project Manager / Estimator
Express Employment Professionals
Spartanburg, SC
Express Employment is seeking an experienced, results-driven Project Manager / Estimator to oversee industrial projects from initial customer contact and estimating through project…
Added 7 mins ago
AI Applications Manager, Go-To-Market Enablement
LinkedIn
Sunnyvale, CA
The AI Applications Manager is a senior builder responsible for translating complex business challenges into scalable AI-powered workflows, applications, agents, and systems. This role…
Added 7 mins ago
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Chief Construction Inspector
WSP
Worcester, MA
- $56.06 to $82.5 USD / hour
Hands-on experience with construction management software such as Site or Field Manager, APPIA, Procore, IPD or similar systems. Knowledge of Bluebeam.
Added 7 mins ago
Quality Control Inspector
Express Employment Professionals
Logan, UT
…well-stablished company in Logan, UT. Under the direction of the Quality Manager, the Quality Control Inspector is responsible for inspecting incoming and in-process manufactured materials…
Added 8 mins ago
IH
Product Manager
InSite Health
Brookline, MA
- $120,000 to $170,000 USD / year
InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence,…
Added 8 mins ago
RU
Facilities Supervisor
Randstad USA
Orlando, FL
- $52,000 to $72,800 USD / year
…responsibilities include assigning and prioritizing work orders via CMMS software, driving preventive maintenance programs, leading root cause analyses on recurring equipment failures,…
Added 8 mins ago
O
Strategic Enterprise Account Executive
Otter
Austin, TX · Los Angeles, CA
- $100,000 to $117,000 USD / year
…including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery…
Added 8 mins ago
O
Strategic Enterprise Account Executive
Otter
San Francisco, CA · Los Angeles, CA
- $120,000 to $145,000 USD / year
…including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery…
Added 8 mins ago
O
Strategic Enterprise Account Executive
Otter
Seattle, WA · Los Angeles, CA
- $110,000 to $135,000 USD / year
…including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery…
Added 8 mins ago
O
Strategic Enterprise Account Executive
Otter
Los Angeles, CA
- $110,000 to $135,000 USD / year
…including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery…
Added 9 mins ago
A
Program Manager
AdvancedPCB
Orange, CA
- $70,000 to $100,000 USD / year
AdvancedPCB is seeking a highly organized and technically adept Program Manager to oversee the planning, execution, and delivery of customer programs. This role will act as the primary…
Added 10 mins ago
Senior Quality Assurance & Regulatory Affairs (QARA) Specialist / Risk Manager
Topcon Healthcare Inc.
Remote, United States
Topcon Healthcare is looking for an experienced Senior Quality Assurance & Regulatory Affairs (QARA) Specialist / Risk Manager to support our medical device software and digital health…
Added 10 mins ago
Account Representative
Hill Phoenix, Inc.
Keosauqua, IA
Configure complex products within internal software to provide quotations to external customers, regional sales manager, and dealers
Added 10 mins ago
TP
Localization Project Manager
The Planet Group
Austin, TX
- $53 to $55.97 USD / hour
The Planet Group is looking for a Localization Project Manager to join our well-known Fortune 500 client on a 12-months contract, working an hybrid schedule out of Austin, Texas

Amazon.com Services LLC

Sr. Technical Program Manager, Ads-Full-Funnel Agentic Intell

Seattle, WA, United States
New York, NY, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Amazon Advertising is looking for a Senior Technical Program Manager to drive delivery of Ads Agent internal, the AI agent that helps Amazon Ads support, sales, and operations teams resolve advertiser issues faster and with higher quality. You will own the program that takes the agent from pilot to scale. That means coordinating the many science, engineering, and partner teams that build its skills, tools, and evaluations, and making sure each release measurably improves resolution quality and adoption. Your program will directly affect S-Team goals for customer experience and support efficiency.

Key job responsibilities -Own end to end program delivery for Ads Agent internal, from planning through launch and ramp. This includes phased rollouts across support teams and moving from closed to open beta. -Drive cross-team execution across FAIM and the partner teams that build individual skills, tools, and data integrations. Manage dependencies, surface risks early, and escalate with clear options and trade-offs. -Run the operating rhythm for the program: weekly status, goal tracking, and VP-level touchbases. Report on adoption, resolution quality, and efficiency metrics against committed targets. -Define and enforce launch readiness. Set the bar for evaluation coverage, quality gates, and go/no-go criteria, and work with science and product to close gaps before each release. -Build the mechanisms that make the agent measurably better over time alongside Ads Nova model team in FAIM. This includes the eval cadence, advertiser-issue and support-case feedback loops, and the process for turning failure analysis into prioritized fixes. -Partner with product to turn roadmap priorities into executable plans with clear milestones, owners, and resourcing. Keep the roadmap, architecture decisions, and delivery dates aligned. -Work with support operations, legal, and policy stakeholders on rollout, change management, and training, so frontline teams adopt the agent and trust it. -Contribute to technical discussions on architecture, tooling, and platform decisions, and help the team make decisions faster with less rework. -Write clearly for senior audiences, including program updates, risk reviews, and narrative documents such as OP1 inputs and PRFAQs. Basic qualifications

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

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Skills

Google Ads
Customer experience
Program management
Software development
Project management
Recruitment
Mental health

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