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Added 1 min ago
Sr Lead Software Engineer
JPMorgan Chase
Jersey City, NJ
As a Lead Software Engineer at JPMorganChase within the [insert LOB or sub LOB], you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading…
Added 1 min ago
YS
Sr. Java Full Stack Engineer (Remote within the U.S.) W2 Only
Yoh Services LLC
Jersey City, NJ
- $15.92 USD / hour
Extensive hands-on experience (10+ years) in software design and development, with expertise in Java, Spring API development, and Linux.
Added 1 min ago
Lead Software Engineer - Java or Python, Agentic AI
JPMorgan Chase
Jersey City, NJ
As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank Digital Channel's team, you will build autonomous agent capabilities that can plan, execute, validate,…
Added 1 min ago
Sr Lead Software Engineer - Agentic Pricing & AI/ML
JPMorgan Chase
Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank, Payments Technology, you will be a part of a team creating its standard platform for building…
Added 1 min ago
Lead Software Engineer - Data Protection
FlightSafety International Inc
Seattle, WA
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes…
Added 1 min ago
Cyber Integration Engineer Sr - (Represented)
Lockheed Martin
Mount Laurel, NJ
We are seeking a highly skilled and experienced Senior Cyber Software Engineer with a strong background cyber capability development and integration.
Added 1 min ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes…
Added 9 mins ago
Sr. I&C Engineer
MS Technology, Inc.
Oak Ridge, TN
MS Technology, Inc. is seeking a Sr. Instrumentation & Controls (I&C) Engineer to support our client in Oak Ridge, TN. The Sr. I&C Engineer will be responsible for supporting the…
Added 11 mins ago
MP
Sr Engineer, Electrical
MOBIS Parts America
Fountain Valley, CA
- $72,372.88 to $107,473.73 USD / year
The Sr. Engineer, Electrical is responsible for the electrical development and vehicle integration of automotive accessories from concept through launch. This position reviews vehicle…
Added 15 mins ago
Engineer - Manufacturing Sr
Blue Origin LLC
Seattle, WA
Blue Origin is seeking a Senior Manufacturing Engineer to serve as the Manufacturing Engineering Subject Matter Expert for the new Electric Propulsion program. The Electric Propulsion…
Added 15 mins ago
AI Solution Deployment Engineer
FlightSafety International Inc
Seattle, WA
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes…
Added 18 mins ago
Sr. Product Integration Engineer
Blue Origin LLC
Seattle, WA
This role is part of the Blue Origin Engines business unit, where our focus is the design, development, manufacturing, and testing of engines and propulsion systems. Built for multiple…
Added 18 mins ago
Sr Structural Loads Engineer - New Glenn
Blue Origin LLC
Seattle, WA
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 18 mins ago
Materials and Processes (M&P) Engineer Sr - Lunar Permanence
Blue Origin LLC
Seattle, WA
Support internal and external M&P efforts, including development of specifications, supplier qualification, First Article Inspection, process and material testing, and customer-facing…
Added 19 mins ago
Sr Preconstruction Associate
RWE
Austin, TX
…including engineering, permitting, interconnection, and scope development - working under the direction of the Director and alongside Senior Project Managers to help ensure projects are…
Added 25 mins ago
Sr Manager Engineering- Wastewater Process Design
Kraft Heinz Food Company Company
Chicago, IL
· Participate & lead cross functional reviews to define and agree standard process flows ensure all major Capital projects (>$1MM) within the Zone are designed to maintain business…
Added 26 mins ago
Sr. Project Engineer II
INTEGRA LIFESCIENCES PRODUCTION CORPORATION
United States
Develop cross-functional network with Environmental, Health, and Safety (EHS), site value stream teams, product development, process technology, Centers of Excellence (CoE's), facilities,…
Added 31 mins ago
Senior VDI Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
Deliver simple solutions to complex problems as a VDI Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application…
Added 36 mins ago
KI
Senior Security Engineer - App Sec
Kin Insurance
Remote, United States
- $141,890 to $159,650 USD / year
- Proactively engage engineering teams and lead threat modeling with to surface security risks early in the development process
Added 36 mins ago
Field Coordinator
Entergy
Harrisburg, AR
Responsible for the identification of safety hazards, the elimination/mitigation of hazards on projects, assist with development of project scopes, supports development of project…
Added 43 mins ago
FC
Sr. Machinist, Valves
FCC Curtiss Wright Flow Control Corp
United States
- $30 to $36 USD / hour
You will work from blueprints, process sheets and sketches to perform production tasks, which may include the cutting and shaping of metal to precision dimensions. You will also check and…
Added 43 mins ago
FC
Sr. Machinist, Valves
FCC Curtiss Wright Flow Control Corp
United States
- $30 to $36 USD / hour
You will work from blueprints, process sheets and sketches to perform production tasks, which may include the cutting and shaping of metal to precision dimensions. You will also check and…
Added 58 mins ago
Sr. System/Test Validation Engineer
Advanced Micro Devices, Inc
Austin, TX
AMD’s Product Development Engineering team is seeking an experienced Test Engineer to support our Data Center Accelerated Computing products. In this role, you will develop and deploy…
Added 59 mins ago
Sr. Product Development Engineer - Product Operations
Advanced Micro Devices, Inc
Secaucus, NJ
AMD is seeking a Product Development Engineer, Product Operations to join our Datacenter Platform Engineering Group. In this role, you will drive the development and manufacturing launch of…
Added 59 mins ago
AI Platform Security Engineer
Advanced Micro Devices, Inc
San Diego, CA
AMD is looking for an AI Platform Security Engineer to join the Product Security Office (PSO) in securing the platforms that run the world’s most demanding AI workloads. Working across…

Amazon.com Services LLC

Sr Software Development Engineer, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily.

Amazon Connect Customer is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect Customer is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect Customer, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect Customer leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

Industry analysts have said, “Amazon Connect Customer is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.”

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team Preferred qualifications
5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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More about this job

Skills

Software development
AWS
Amazon Kinesis
Computer science
Recruitment
Mental health

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