Jobs in the United States

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Added 2 days ago
Sr Software Development Engineer, Amazon Connect
Amazon.com Services LLC
Seattle, WA
- Bachelor's degree in computer science or equivalent
Added 2 days ago
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Engagement Manager, Code
Mercor
San Francisco, CA
- $180,000 to $200,000 USD / year
- BS or MS in Computer Science or a related technical field
Added 2 days ago
CB
Data Engineer, Reporting & Analytics
Cobalt Benefits Group LLC
Dallas, TX
- $85,000 to $125,000 USD / year
The Reporting Data Engineer designs, develops, and supports data warehouse, integration, reporting, and monitoring solutions that make trusted data available for client, operational,…
Added 2 days ago
Data Engineer, Reporting & Analytics
Cobalt Benefits Group LLC
Remote, United States
The Reporting Data Engineer designs, develops, and supports data warehouse, integration, reporting, and monitoring solutions that make trusted data available for client, operational,…
Added 2 days ago
Data Engineer, Reporting & Analytics
Cobalt Benefits Group LLC
Remote, United States
The Reporting Data Engineer designs, develops, and supports data warehouse, integration, reporting, and monitoring solutions that make trusted data available for client, operational,…
Added 2 days ago
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Technical Systems Engineer II (Full-Time) - United States
Cisco
Research Triangle Park, NC
- Full-time
As a Technical Systems Engineer, you will maintain the health and performance of our cloud development environments to prevent system downtime. Build automated deployment workflows to…
Added 2 days ago
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Solutions Engineer
Pinecone
Remote, United States
- $207,000 to $240,000 USD / year
As a Pinecone Solutions Engineer, you must share our passion about reinventing the Data Cloud space, thrive in a dynamic environment and have the flexibility and willingness to jump in and…
Added 2 days ago
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Senior Software Engineer
Roboflow
United States
- $250,000 to $400,000 USD / year
- Nice to have: experience with annotation or human-data platforms, marketplaces with payouts, ML training data pipelines, or computer vision tooling
Added 2 days ago
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Research Scientist
Roboflow
United States
- $250,000 to $450,000 USD / year
- PhD or equivalent research experience in computer vision, multi-modal learning, machine learning, or a closely related field, with a track record of published work or shipped research
Added 2 days ago
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Member of Technical Staff
Roboflow
United States
- $150,000 to $300,000 USD / year
You are a strong generalist engineer who is energized by ill-defined problems at the frontier of AI, and who wants to be an important part of an exceptional team using Roboflow’s computer…
Added 2 days ago
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Business Intelligence Engineer
Vericast
San Antonio, TX
- $90,000 to $109,000 USD / year
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Data Science or related field required. Equivalent professional experience may be considered in lieu of a…
Added 2 days ago
AP
Senior Software Engineer, Data Activation & Products - Activision
ACTIVISION PUBLISHING, INC.
United States
- $102,800 to $190,204 USD / year
We are looking for a talented Senior Software Engineer to join the Data Activation & Products team! You will help set the software engineering standards for our team, build internal…
Added 2 days ago
PBU Applications Engineer - AI & Nigel
Emerson
Austin, TX
Senior PBU Applications Engineer - AI & Nigel
Added 2 days ago
Applications Engineer
Merrick & Company
Greenwood Village, CO
The Applications Engineer is responsible for the administration, configuration, maintenance, and support of enterprise business applications, ensuring their reliability, performance, and…
Added 2 days ago
Lead Software Test Framework Engineer
ON, CA
We are searching for a Software Test Framework Engineer Lead to be a part of the QCT AI Proc Solution team responsible for design and integration of leading edge technologies in the area of…
Added 2 days ago
Staff Machine Learning Engineer
MCG Health
Remote, United States
The Staff Machine Learning Engineer is a senior individual contributor responsible for building and evolving the machine learning engineering capabilities that enable continuous improvement…
Added 2 days ago
Senior AI Polyglot Engineer
Mitsui Sumitomo Marine Management (USA), Inc.
Warren, NJ
We are seeking a Senior AI Polyglot Engineer to join a product domain team within our Commercial Property & Casualty (P&C) insurance business, supporting areas such as Underwriting, Claims,…
Added 2 days ago
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Member of the Technical Staff
Norm Ai
New York City, NY
- $250,000 to $400,000 USD / year
- Make agents more effective across software through computer use and deep integrations with the systems a professional services firm depends on.
Added 2 days ago
SENIOR NETWORK SECURITY ENGINEER-(REMOTE)
Compass Group
GA
The Sr. Network Security Engineer is responsible for the design, deployment, and support of the organization’s secure network access and zero trust architecture across cloud and on-premises…
Added 2 days ago
Staff Software Engineer, Autonomous Vehicle Performance Metrics
Motional
Remote, United States
We are seeking a highly skilled Software Engineer to play a critical role in evaluating and improving the performance of our autonomous vehicle (AV) technology. This engineer will be…
Added 2 days ago
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Firmware Architect/Product Security Technical Lead
TEKsystems
Richardson, TX
- $70 to $87 USD / hour
Own the technical vision and roadmap for embedded firmware and product security across assigned connected medical-device platforms.
Added 2 days ago
Software Development Engineer, AWS Context
Amazon Development Center U.S., Inc.
Bellevue, WA
- 1+ years of software development engineer or related occupational experience
Added 2 days ago
Sr. Business Intelligence Engineer, ASP BI
Amazon Web Services, Inc.
Austin, TX · Seattle, WA · Dallas, TX
AWS is seeking a Senior Business Intelligence Engineer III to lead analytics strategy for the Specialist Insights team, focused on Data and AI. This team operates at the intersection of…
Added 2 days ago
System Development Engineer, Data Center Security Ops Excellence
Amazon Data Services, Inc.
Herndon, VA
As a Systems Development Engineer, you will design, build, and operate scalable solutions that improve the security and efficiency of Amazon's data center security operations. You will…
Added 2 days ago
Software Development Engineer, CE Tech
Amazon.com Services LLC
Seattle, WA · Denver, CO
Come be a part of our product development team! We are seeking a technically skilled engineer who can influence across teams to help bring the products customers want into their hands, all…

Amazon.com Services LLC

Sr Software Development Engineer, Amazon Connect

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily.

Amazon Connect Customer is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect Customer is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect Customer, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect Customer leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

Industry analysts have said, “Amazon Connect Customer is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.”

About the team

ABOUT AWS:

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team Preferred qualifications
5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

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More about this job

Skills

Software development
AWS
Amazon Kinesis
Computer science
Recruitment
Mental health

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