Jobs in the United States

25+ jobs

Save this search

Added just now
Employee Relations & Ethics Manager
CAI Cox Automotive Corp Svcs., LLC
Remote, United States
…eligible for additional compensation that may include an incentive…
Added just now
Senior Manager, Employee & Labor Relations
CAI Cox Automotive Corp Svcs., LLC
Remote, United States
The Senior Manager, Employee & Labor Relations provides operational oversight for the Employee Relations investigation function, leading a team of Employee Relations professionals, and…
Added just now
Sr. Facilities Manager
L Federal Reserve Bank of San Francisco
San Francisco, CA
The Federal Reserve Bank of San Francisco is seeking a Senior Facilities Manager to lead facilities operations at our main San Francisco office. This role is responsible for ensuring the…
Added 3 mins ago
(1114958) Sr. IT Project/Program Manager - Application Program Management
Diversified Services Network, Inc.
Chicago, IL · Peoria, IL
Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in Chicago, IL OR Peoria, IL locationson a HYBRID schedule!We offer full…
Added 4 mins ago
Sr Recruiter
Tract Capital Management, LP
Seattle, WA
Senior hiring leaders view the recruiter as a credible advisor, not just a process manager
Added 11 mins ago
AC
Accounting Manager
Aston Carter
Miami, FL
- $70 to $80 USD / hour
Job Title: Accounting Manager Revenue and Cost of SalesJob DescriptionWe are seeking an experienced Accounting Manager to lead revenue and cost of sales accounting activities within a…
Added 12 mins ago
M
Internal Store Director
Maverik
Wickenburg, AZ
- $56,000 to $66,000 USD / year
Food Program Ownership: Maintain total operational knowledge of kitchen processes (including opening/closing workflows, food prep, and sanitation) to support, audit, and coach the Food…
Added 18 mins ago
Sr Director Product Management - Provider Experience & Solutions
DexCom Inc
San Diego, CA
Added 22 mins ago
H
Director Engineering - UOP
Honeywell
Rosemont, IL · Houston, TX
- $195,000 to $244,000 USD / year
…projects. You will serve as a key technical partner to the Project Manager and Program Director, coordinating multidisciplinary engineering teams and ensuring project deliverables meet…
Added 27 mins ago
DS
(1114958) Sr. IT Project/Program Manager - Application Program Management
Diversified Services Network, Inc.
Remote, United States
- $100,000 to $124,800 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in Chicago, IL OR Peoria, IL locationson a HYBRID schedule!We offer full…
Added 27 mins ago
DS
(1114958) Sr. IT Project/Program Manager - Application Program Management
Diversified Services Network, Inc.
Remote, United States
- $100,000 to $124,800 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in Chicago, IL OR Peoria, IL locationson a HYBRID schedule!We offer full…
Added 27 mins ago
Sr Principal Program Planner, Manufacturing Transition (Hybrid)
BAE Systems
Austin, TX
Job Description BAE Systems has an exciting opportunity for an experienced Program Planner to support factory transition projects. As the Planner, this role is responsible for developing…
Added 29 mins ago
Sr. Radio Frequency (RF) Engineer
The Aerospace Corporation
Kirtland AFB, NM
Act as principal technical representative directly supporting Program Manager (O-5)
Added 32 mins ago
Sr Project Manager, Operations & Tech Consulting Support
Charles Schwab Inc.
Westlake, TX · Orlando, FL
As a key contributor to the Schwab Advisor Services BCE organization, the Senior Project Manager, Operations and Technology Consulting Support will partner closely with our Technology,…
Added 32 mins ago
Project Manager II
Rosendin Electric, Inc
United States
The Project Manager II is a senior project management position responsible for overseeing projects from planning through completion and ensuring client satisfaction by delivering…
Added 33 mins ago
Sr. Marketing Manager
SEM Southeastern Regional Medical Center
Newnan, GA
…development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical…
Added 38 mins ago
Sr Technical Solutions Analyst - Merchandise Planning, Allocation and Supply Chain Operations
Vera Bradley Designs, Inc
Roanoke, IN · NY
Partner with the Product Manager and functional users to evaluate solution options and recommend approaches that balance business value, technical feasibility, supportability, security, and…
Added 39 mins ago
Sr. Manager, Global Distributed Marketing
Hyatt
Chicago, IL
The Sr. Manager, Global Distributed Marketing, is responsible for leading Hyatt's global Distributed Email Program, including program strategy, governance, operating model, audience…
Added 43 mins ago
Sr. Operations Manager, Cloud & Technology Services
American Heart Association
Dallas, TX
The American Heart Association has an excellent opportunity for a Sr. Operations Manager, Cloud & Technology Services at our Dallas, TX, office.
Added 43 mins ago
Sr. Partner Success Manager-AMER
Anaplan
MA
…technology partners. Anaplan is seeking a Sr. Partner Success Manager- AMER to join our Channels & Alliances team, reporting to the Director Partner Success Manager - AMER at Anaplan.…
Added 43 mins ago
Sr. Partner Success Manager-AMER
Anaplan
MA
…technology partners. Anaplan is seeking a Sr. Partner Success Manager- AMER to join our Channels & Alliances team, reporting to the Director Partner Success Manager - AMER at Anaplan.…
Added 43 mins ago
Sr. Partner Success Manager-AMER
Anaplan
MA
…technology partners. Anaplan is seeking a Sr. Partner Success Manager- AMER to join our Channels & Alliances team, reporting to the Director Partner Success Manager - AMER at Anaplan.…
Added 43 mins ago
Sr Product Manager
Grainger Businesses
CHICAGO, IL
…objectives in accordance with the current terms of the incentive program which are subject to…
Added 44 mins ago
VDC Manager
Actalent
Goodyear, AZ
Job Title: VDC ManagerJob DescriptionThe Virtual Design Construction (VDC) Manager leads Building Information Modeling (BIM) administration and coordination for assigned construction…
Added 44 mins ago
SR. TRANSPORTATION OFFICER
The GEO Group
Big Spring, TX
The Senior Transportation Officer serves as a lead worker assigned by the Transportation Manager in high-risk operations and high-profile federal government transportation contracts and…

Amazon.com Services LLC

Sr. Product Manager, Delivery Experience Improvement (DXI)

Austin, TX, United States
Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of product or program management, product marketing, business development or technology experience
Posting language: English
Posted: Nov 2, 2026

Original job description

As Senior Product Manager for Middle Mile & Fulfillment, you will own the end-to-end customer experience across the Middle Mile network and drive defect identification and elimination across a focused set of high-impact opportunities. You will not be handed a tidy problem statement. We have more customer experience gaps than people to work them, and your first job is to find the ones that matter most: where defect volume is highest, where customer impact is greatest, and where Amazon has real leverage to act.

This role requires strong autonomy and a high tolerance for ambiguity. You will build relationships with operational and technical partners across the delivery network, develop a point of view on where to focus, and drive initiatives from discovery through launch -- authoring PRDs, defining product requirements, and holding the thread from upstream process failure to downstream customer outcome. Your work will directly contribute to CPU reduction at the S-Team level and will help define the Middle Mile KPI framework that does not yet fully exist.

Key job responsibilities

Own the end-to-end customer experience across the Middle Mile network
Develop deep expertise in processes, defect taxonomy, and the telemetry that makes performance visible
Identify the highest-impact customer experience gaps in Middle Mile & Fulfillment through data analysis
Ruthlessly prioritize based on CPU contribution, customer impact, and operational feasibility
Author PRDs and define product and business requirements
Own the relationship with upstream partners (Middle Mile Tech, First Mile) and downstream partners (Last Mile Tech, ShipTech, Geospatial, Product Experience, Program teams across CXI/DXI, CXI Tech)
Drive initiatives from problem definition through launch: align stakeholders, unblock dependencies, resolve ambiguity, and hold partners accountable to milestones without direct authority
Identify gaps in existing Middle Mile measurement
Create new KPIs and metrics where no adequate measure exists
Partner with BIEs and analytics teams to build the dashboards and telemetry that make defects visible before customers feel them
Own the weekly, monthly, and quarterly business review cadence for your portfolio; interpret trends, present findings, and arrive with a clear recommendation on resource allocation and prioritization
Contribute directly to CPU reduction as it scales to an S-Team-level goal
Establish frameworks that help operational and technical partners balance risk against efficiency Basic qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication Preferred qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience in Logistics, Distribution or Fulfillment processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 136,000.00 - 184,100.00 USD annually USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually

Apply About employer

More about this job

Skills

Customer experience
Product comprehension
Program management
Sales
Communication skills
Logistics
Recruitment
Mental health

Report this job