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Operational Excellence Manager
Snyder's-Lance, Inc.
Remote, United States
The Operational Excellence Manager- Surge Team, supports the deployment and sustainment of Campbell’s Operational Excellence strategy by working directly with manufacturing, warehouse,…
Added just now
VP, Manufacturing - Fresh Bakery
Pepperidge Farm, Incorporated
Remote, United States
…technology, and capital priorities based on demand, growth, service, risk, and long-term business needs. Sponsor major capital and capability initiatives, ensure disciplined prioritization…
Added 1 min ago
IT Service Center Manager
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Colorado Springs, CO
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Added 1 min ago
Senior Environmental Program Manager
EA Engineering, Science, and Technology, Inc., PBC
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Bachelor's degree in Environmental Science, Engineering, Geology, or a related field.
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HI
Construction Project Manager
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Tonawanda, NY
- $110,000 to $145,000 USD / year
…management, and customer relations. The Construction Project Manager will work closely with customers, field personnel, subcontractors, and internal departments to ensure projects are…
Added 3 mins ago
Transmission Line Project Engineer - Remote
WSP
Lake Oswego, OR · Meridian, ID · Billings, MT · Cottonwood Heights, UT · Boise, ID · Salt Lake City, UT · Nampa, ID
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Senior Transmission Line Project Engineer- Remote
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BWDS 17594- NSWC Engineering Support Services Landing Page
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Construction Inspector I
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Sr. Project Manager - Land Development
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Associate Manager, Graphics Project Manager
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As the Associate Manager, Graphics Project Manager, you will lead the hands-on execution of packaging graphics for a specific product category, ensuring accurate, timely, and…
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Field Technician II
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Construction Project Manager
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Senior Mechanical Engineer
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Added 15 mins ago
Sr. Materials Chemist
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…supporting user enablement activities. This position reports to Manager, Process…

Amazon.com Services LLC

Sr. Operations Manager

Patterson, CA, United States

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Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 3, 2026

Original job description

Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives. The Senior Operations Manager is responsible for all aspects of operations or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic qualifications
Bachelor's degree or equivalent
Work flexible hours as business demands, including overnight, weekends and holidays
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Prior experience with performance metrics, process improvement and Lean techniques Preferred qualifications
Interest in long-term career development through assignments in multiple FCs across the nation
Degree in Engineering, Operations or related field and MBA preferred
Experience with a contingent workforce during peak seasons
Ability to handle changing priorities and use good judgment in stressful situations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Patterson - 135,000.00 - 182,700.00 USD annually

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More about this job

Skills

Employee relations
Customer experience
Guide staff
Performance management
Process improvement
Customer service
Recruitment
Mental health

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