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AR
Regional Strategic Alliance Sales Manager
ARS-Rescue Rooter
Washington, DC
- $110,000 to $130,000 USD / year
…national retail partnerships. As the Regional Retail Sales Program Manager, you will serve as a key liaison between ARS leadership, branch operations, and retail partners to maximize…
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Campus Recruiting Program Manager (West Region)
Turner Construction
Irvine, CA · Los Angeles, CA · San Diego, CA · Sacramento, CA · Walnut Creek, CA
…Center. Partner closely with Human Resources, business leaders, Operations and academic stakeholders to align early-career pipelines with workforce plans and business goals, strengthening…
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WI
(USA) Pharmacy Manager, Store # 05070
Walmart Inc.
NV
- $112,000 to $197,000 USD / year
Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists…
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WI
(USA) Pharmacy Manager, Store # 01887
Walmart Inc.
PA
- $112,000 to $197,000 USD / year
Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists…
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WL
(USA) Academy Lead (Non-Complex)
Wal-Mart Louisiana, LLC
Broussard, LA
- $80,000 to $100,000 USD / year
Ensures the execution of Academy program by supporting promotion process for field operations leaders maintaining timely class offerings and class scheduling ensuring materials are reviewed…
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WS
Operations Manager
Wal-Mart Stores Texas, LL
TX
- $65,000 to $100,000 USD / year
…implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality…
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SW
(USA) Operations Manager I-1
Sam's West, Inc.
United States
- $92,400 to $138,600 USD / year
…groups to drive projectsManages one or more work streams for the operations organization by designing project plans and leading a group of associates facilitating meetings involving…
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Behavior Specialist- SUD
Rogers Memorial Hospital, Inc.
United States
Complete Cognitive Behavior Therapy (CBT) or Dialectical Behavior Therapy (DBT) Academy as directed by operations manager under the consultation of the clinical supervisor or director…
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Senior Manager, Business Development - Packaging
Michelman
Cincinnati, OH
The Senior Business Development Manager - Packaging is a high-energy individual who can excite, connect and collaborate with converters (from machine operator to owner), brand owners,…
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CLINICAL COUNSELOR I
Care Resource
Fort Lauderdale, FL
Coordinate with client case manager for clients support services as needed.
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Teller
PNC Bank NA
WA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
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Lead Teller
PNC Bank NA
IN
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
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Personal Banker
PNC Bank NA
Corbin, KY
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Personal Banker
PNC Bank NA
MI
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Teller - Federal & Alameda
PNC Bank NA
CO
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Security Intelligence Specialist
PNC Bank NA
PA
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Personal Banker
PNC Bank NA
KY
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Lead Teller
PNC Bank NA
Okolona, KY
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PNC Bank NA
Hendersonville, NC
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Security Manager Senior, Identity Controls Governance
PNC Bank NA
United States
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
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Security Manager Senior, Identity & Access Management Operations
PNC Bank NA
Farmers Branch, TX
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
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Branch Banker (MLO)
PNC Bank NA
IN
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Lead Teller
PNC Bank NA
IN
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Bilingual - Teller
PNC Bank NA
TX
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Personal Banker
PNC Bank NA
O Fallon, MO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…

Amazon.com Services LLC

Sr. Operations Manager

Memphis, TN, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.

Responsibilities:

Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.
Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience
Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.
Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking around the FC with great frequency; FCs are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Basic qualifications
Bachelor's degree or equivalent, or 2+ years of equivalent experience
Work flexible hours as business demands, including overnight, weekends and holidays
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Prior experience with performance metrics, process improvement and Lean techniques Preferred qualifications
Ability to handle changing priorities and use good judgment in stressful situations
Interest in long-term career development through assignments in multiple FCs across the nation
Experience with a contingent workforce during peak seasons
Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Memphis - 135,000.00 - 182,700.00 USD annually

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More about this job

Skills

Employee relations
Leadership
Customer experience
Guide staff
Process improvement
Recruitment
Mental health

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