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Added 1 min ago
Digital Product Manager - Obie Insurance
Baldwin Group Colleague, Inc.
Remote, United States
You get that product building is a team sport: Build trust across Engineering, Design, Technical Project Management, QA, operations, and business partners. Bring people into decisions…
Added 3 mins ago
AC
Facility Ops Project Manager 165784
Adams County
Brighton, CO
- $47.36 to $68.67 USD / hour
The Facility Project Manager position is a highly responsible position that implements, ensures, and oversees all phases of new construction and renovation and capital improvement projects…
Added 7 mins ago
Sr Product Manager, Resale Platform Experience
AEG Worldwide
Scottsdale, AZ · Los Angeles, CA
AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Resale platform. This role is responsible for the core marketplace engine that powers secondary…
Added 8 mins ago
Cleaner Lead
ABM US
San Antonio, TX
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…
Added 8 mins ago
Shuttle Operations Manager
ABM US
ORLANDO, FL · Orlando, FL
Position Summary: ABM Industries is seeking a dynamic and experienced Shuttle Bus Operation Manager to oversee and optimize airport shuttle bus services within our organization. This role…
Added 8 mins ago
LEAD CLEANER (H)
ABM US
Heath, OH
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…
Added 8 mins ago
AU
Lead Cleaner
ABM US
Sacramento, CA
- $20.9 USD / hour
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…
Added 8 mins ago
AU
Lead Cleaner
ABM US
Allentown, PA
- $24 to $28 USD / hour
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…
Added 8 mins ago
Sr District Manager-Healthcare, Janitorial
ABM US
Glendale, CA · Los Angeles, CA
ABM is seeking an experienced and results-driven Senior District Manager to lead healthcare support services operations across multiple hospital, outpatient, and healthcare facilities. This…
Added 11 mins ago
Senior Manager, Supply Chain Analytics
USA GPC Genuine Parts Company
Atlanta, GA
The Senior Manager reports to the Director Supply Chain Analytics & Order Management and is responsible for the development, delivery and governance of business intelligence, operational…
Added 16 mins ago
Sr Product Manager, Resale Platform Experience
AXS
Los Angeles, CA · Scottsdale, AZ
AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Resale platform. This role is responsible for the core marketplace engine that powers secondary…
Added 16 mins ago
Sr Product Manager, Resale Platform Experience
AXS
Scottsdale, AZ · Los Angeles, CA
AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Resale platform. This role is responsible for the core marketplace engine that powers secondary…
Added 19 mins ago
E
Consulting - Tech Cons - SAP - Ext Supply Chain - TM - Senior Manager - Multiple Positions - 1758148
EY
Dallas, TX
- $200,715 USD / year
Must have a Bachelor’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Finance, Analytics, Operations, Logistics, Supply Chain, or a…
Added 23 mins ago
SA
Product Strategy & Operations Sr. Lead, Advanced Programs (R6510)
Shield AI
Dallas, TX
- $165,000 to $250,000 USD / year
In this role you will combine skills that include operations, proposal management, capture support, strategy, and serve as a key member of the product strategy capture team. The successful…
Added 25 mins ago
Technical Program Manager, Terminal
Stripe
San Francisco, CA
…Tap-to-Pay and beyond. You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and…
Added 27 mins ago
Manager - Supply Chain & Logistics
Blue Origin Personnel, LLC
Space Coast, FL
This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply…
Added 27 mins ago
Business Program Manager
Public Utility District No. 2 of Grant County, Washington
Ephrata, WA
Added 28 mins ago
MILES-Operations Program Manager-Contingency
KBR
Albany, GA
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 32 mins ago
Operational Excellence Manager
Snyder's-Lance, Inc.
Remote, United States
The Operational Excellence Manager- Surge Team, supports the deployment and sustainment of Campbell’s Operational Excellence strategy by working directly with manufacturing, warehouse,…
Added 38 mins ago
O&M Technician
DTE Energy
Brook Park, OH
…machinery. Work is performed under direct supervision of the Plant Manager. All interactions with our customer are expected to be professional and courteous while providing the services and…
Added 39 mins ago
LSA - Production Operations Manager
Oscar Winski Company
Indianapolis, IN
The Operations Manager directs and manages all operations with overall responsibilities for production, maintenance, quality, and other production-related activities.
Added 52 mins ago
Inside Sales Account Manager
Amphenol and its Affiliated Companies
Saint Marys, PA
In this role, you will help grow our business by supporting customers, distribution partners, and our regional sales organization. Depending on business needs and the successful candidate’s…
Added 53 mins ago
Accounting Salary - Manager, Cost Accounting
Standard Motor Products, Inc.
Lewisville, TX
Globally, SMP employs over 6,000 employees across nearly 40 manufacturing, distribution, and engineering facilities and offices located in North America, Europe and Asia. SMP sells its…
Added 53 mins ago
Advanced Distribution Controls Field Service Engineer
Honeywell
Houston, TX
As an Advanced Distribution Control Systems Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers. You…
Added 55 mins ago
Area Manager II
Amazon.com Services LLC
Murfreesboro, TN
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…

Amazon.com Services LLC

Sr. Operations Manager

Memphis, TN, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.

Responsibilities:

Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.
Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience
Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.
Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking around the FC with great frequency; FCs are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Basic qualifications
Bachelor's degree or equivalent, or 2+ years of equivalent experience
Work flexible hours as business demands, including overnight, weekends and holidays
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Prior experience with performance metrics, process improvement and Lean techniques Preferred qualifications
Ability to handle changing priorities and use good judgment in stressful situations
Interest in long-term career development through assignments in multiple FCs across the nation
Experience with a contingent workforce during peak seasons
Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Memphis - 135,000.00 - 182,700.00 USD annually

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More about this job

Skills

Employee relations
Leadership
Customer experience
Guide staff
Process improvement
Recruitment
Mental health

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