Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Project Engineer - Mission Critical
The Bowa Group Inc
Dallas, TX
The Project Engineer supports the Project Manager, Superintendent, and project team in the technical and administrative execution of a hyperscale data center project. This field-based role…
Added 1 min ago
VDC Engineer - Mission Critical
The Bowa Group Inc
Dallas, TX
The VDC Project Engineer will report to the VDC Senior Project Manager and support the implementation and execution of BIM and VDC processes across large-scale construction projects. This…
Added 25 mins ago
AC
Sales Coordinator
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
We are seeking a customer-focused and detail-oriented Account Manager to support existing business-to-business (B2B) customer accounts through pricing, quoting, order management, and…
Added 31 mins ago
G
Accounting Manager
GITAI
Los Angeles, CA
- $105,000 to $145,000 USD / year
Partner with Engineering, Manufacturing, Procurement, and Program Management teams to ensure accurate project cost tracking and financial reporting.
Added 36 mins ago
Electrical Construction Designer III
Rosendin
Sterling, VA
Work closely with the Rosendin Operations Project Manager and Engineering Team Lead to coordinate the design criteria, budget, & schedule.
Added 36 mins ago
Senior Engineering Team Lead
Rosendin
Coppell, TX
The Senior Engineering Team Lead is an advanced-level engineering management position responsible for overseeing larger or more complex project work and may oversee several Engineering Team…
Added 36 mins ago
Engineer I
Rosendin
Pflugerville, TX
The Engineer I is an entry-level engineering position and is expected to learn and develop competency in the Essential Duties and Responsibilities. Part of the responsibility will be to…
Added 36 mins ago
Engineer I
Rosendin
Sterling, VA
The Engineer I is an entry-level engineering position and is expected to learn and develop competency in the Essential Duties and Responsibilities. Part of the responsibility will be to…
Added 36 mins ago
Engineering Team Lead
Rosendin
Pflugerville, TX
The Engineering Team Lead is an engineering management position responsible for providing technical engineering oversight and design team management for engineering projects for which they…
Added 47 mins ago
Sr. Civil Design Engineer, DCDE AMER Civil East
Amazon Data Services, Inc.
Austin, TX · Columbus, OH · Herndon, VA
As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of…
Added 54 mins ago
Sr. Technical Program Manager, Technology Portfolio Management
Visa Technology and Operations LLC
Austin, TX
We are seeking a highly strategic and relationship-oriented Senior Technical Program Manager to lead portfolio management and governance across multiple technology organizations for the…
Added 1 hour ago
Telecommunications Specialist 4 (Technical Specialist 4) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and…
Added 1 hour ago
Submarine Project Manager - Washington, D.C.
Serco
Abbottstown, PA · Orrtanna, PA · New Oxford, PA · Gettysburg, PA
Are you looking for Project Manager role where you will lead your team to support our US Navy? Then Serco has the right opportunity for you!
Added 1 hour ago
Engineering Project Manager - Turbine Mechanical Solutions
Emerson
Pittsburgh, PA
At Emerson, it’s about more than technology, it’s about purpose. If you are a project management professional who wants to lead work that truly matters, this role offers a unique…
Added 1 hour ago
Linear (Pipeline) Design Engineer
GANNETT FLEMING INC
Pittsburgh, PA
Added 1 hour ago
Travel CX Manager-Mission Critical
STO Building Group
Eagle Mountain, UT
As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the…
Added 1 hour ago
Travel CX Manager-Mission Critical
STO Building Group
Tulsa, OK
As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the…
Added 1 hour ago
Travel CX Manager-Mission Critical
STO Building Group
Kansas City, MO
As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the…
Added 1 hour ago
Travel CX Manager-Mission Critical
STO Building Group
Hutto, TX
As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the…
Added 1 hour ago
Level I Quality Systems Engineer
NORTH STAR SCIENTIFIC CORPORATION
Kapolei, HI
Level of Interaction: Interacts with the project’s technical lead, department managers and leads, program manager, engineering, technicians, quality inspectors, suppliers/vendors,…
Added 1 hour ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 1 hour ago
Manager Technical Services
GAF
Savannah, GA
The Manager Technical Services is responsible for all analytical and process related initiatives at the plant. This includes ensuring compliance at all levels including product…
Added 1 hour ago
Sr. Analyst, Inventory Solutions
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical…
Added 2 hours ago
AC
Communications Manager
Aston Carter
Saint Paul, MN
- $40.87 to $45.67 USD / hour
We are seeking an experienced Communications Manager to lead and execute strategic internal communications initiatives for a growing organization within the engineering and technical…
Added 2 hours ago
Senior Software Engineering Manager Secure Products Software, Onsite
RTX
United States
As the Senior Software Engineering Manager, you’ll guide a high-performing team responsible for developing secure embedded software that will be reviewed and validated by the NSA. You’ll…

Amazon.com Services LLC

Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services

Garner, NC, United States
Nashville, TN, United States
Arlington, VA, United States
Wilmington, NC, United States
Mt Juliet, TN, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you inspired by invention? Does problem solving through teamwork run in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The Amazon Robotics (AR) team provides support to internal fulfillment network customers who rely on advanced robotics technology to fulfill and ship customer orders.

In this role on the Robotics Technical Services team, you will serve as a Customer Success Manager (CSM) working as the primary link between AR and Operations, coaching site leaders on operational best practices, robotics systems and tools. You will work directly with product development and site-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems across the Midatlantic Region.

We seek exceptional candidates who possess a blend of technical and customer-facing skills to successfully support the Amazon Robotic Systems. This job requires a unique combination of flexibility, troubleshooting, creativity, problem-solving skills, drive and ability to travel. As part of this highly visible team, you will work closely with Amazon fulfillment and transportation customers to contribute to the successful deployment and reliable operations of the Robotic Systems.

You will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network in the Northeast Region. In this role, you will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the AR team to effectively scale. You will work closely with Hardware Support Engineers and your Sub-Region Manager to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology.

Key job responsibilities Strategic Guidance

Guide technology adoption maturity; develop adoption plans; balance customer and engineering needs. Own geography-based site relationships; prioritize support for high-risk and high-impact sites. Serve as the primary liaison to site leadership and operations; own the relationship with Site Operations Managers and General Managers. Technical Leadership
Lead high-severity escalations; deconstruct complex problems; drive multi-team dialogue; manage change to resolve roadblocks. Manage complex transformation programs; lead large cross-functional initiatives; establish strategic relationships; influence organizational goals; build scalable solutions. Operational Excellence
Drive incident reduction; implement proactive monitoring; use data to develop support mechanisms. Leverage AI-supported guides and automated workflows to resolve common issues efficiently, reserving direct engagement for escalations and high-complexity situations. Building Launches & Retrofits
Serve as the primary RTS point of contact for building launches and retrofit programs; own site leadership communication, readiness coordination, and go-live planning. Key Deliverables
Adoption/maturity plans, risk mitigation strategies, NOPR documentation, executive communications, training programs, site risk assessments and floor health improvement plans.
Utilize metrics and proactive monitoring tools to measure the reliability and performance of advanced robotics systems
Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon operations
Identify, analyze and resolve mechanical and system issues across the AR product suite
Produce daily and weekly reports on the products in the AR product suite
Partner with leaders and engineers in the AR organization to deliver new and innovative products to the customer fulfillment network
Provide requirements and "voice of the customer" feedback to development and support teams
Provide on-site support for new product implementation efforts
This role requires up to 50% travel within the Midatlanic Region

A day in the life Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. Basic qualifications

Bachelor's degree in science, technology, engineering, math, business or equivalent
Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience Preferred qualifications
7+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Garner - 153,600.00 - 207,800.00 USD annually USA, NC, Wilmington - 153,600.00 - 207,800.00 USD annually USA, TN, Mt. Juliet - 138,200.00 - 187,000.00 USD annually USA, TN, Nashville - 145,900.00 - 197,400.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually

Apply About employer

More about this job

Skills

Robotics
CSM
Coaching
Troubleshooting
Problem solving
Monitor system performance
Process improvement
Leadership
Develop business case
Recruitment
Mental health

Report this job