Jobs in the United States

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Materials Test Engineer (ES2)
Amentum
Huntsville, AL
This position is for an early career Materials Test Engineer to perform materials characterization testing in hydrogen to support the Space Launch System (SLS) vehicle. The role requires…
Added just now
SLS SPIE DOORS Next Gen (DNG) Administrator (ES4)
Amentum
Huntsville, AL
Applicants must have the following required qualifications:
Added 1 min ago
Database Engineer
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Added 2 mins ago
Sr. Electronic Warfare / RF Systems Engineer
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Candidates must have in-depth knowledge of airborne EW system design, integration, and testing
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Engineer I, Powertrain
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…implementation, and analysis of powertrain & drivetrain components and systems of heavy-duty vehicles, specifically transit buses. Performs simple and routine engineering design tasks with…
Added 4 mins ago
Software Engineer, ROS Open Platform & AI Enablement
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…to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect…
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CO
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Added 5 mins ago
Principal Embedded Software Engineer
BAE Systems
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Are you a highly experienced and visionary embedded software engineer seeking a leadership role in a dynamic and innovative environment? At BAE Systems’ Electronic Systems business, within…
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Stationary Engineer, Sewage Plant (TPV 7372) (SFO) (160266)
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Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.
Added 6 mins ago
Senior Software Engineer I - Data Engineering
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We're seeking a Senior Software Engineer to help us build and scale the data infrastructure that powers Rocket Lab's operations.
Added 8 mins ago
Power Systems AI/ML Software Engineer
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United States
As an engineer here, you will help grid operators use artificial intelligence (AI) to keep power flowing reliably. You will develop AI/ML-enabled software for GE Vernova's GridOS portfolio,…
Added 8 mins ago
Senior Mechanical Engineer - System Design
GE Vernova Operations LLC
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A Senior Engineer in the Mechanical Systems Design, Manufacturing and Inspection Laboratory, GE Vernova Advanced Research Center, will work on the design, development and implementation of…
Added 8 mins ago
Lead Mechanical Engineer - Structures and Durability
GE Vernova Operations LLC
United States
A Lead Engineer in the Structures and Durability Laboratory, GE Vernova Advanced Research Center, will work on the design, development and lifing of advanced mechanical components and/or…
Added 8 mins ago
Lead Generator Project Engineer-1
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United States
The Lead Generator Project Engineer provides technical project management, technical direction, and drives coordination of engineering activities and critical issue resolution for…
Added 8 mins ago
Lead Generator Project Engineer-2
GE Gas Turbines (Greenville) L.L.C.
United States
The Lead Generator Project Engineer provides technical project management, technical direction, and drives coordination of engineering activities and critical issue resolution for…
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Lead I&C System Engineer
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United States
The I&C (Instrumentation & Controls) System Engineer works within the I&C Engineering team of the GE Hitachi (GEH) Engineering organization. The I&C team is responsible for designing and…
Added 8 mins ago
HQ Global Process Engineering Authority - Integrated Automation & Digital Manufacturing Architecture
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United States
…feeding real-time data into GE Vernova’s broader operational systems. You will influence a global network of Business GPELs and Factory LPEAs to drive SQDC improvements by orchestrating how…
Added 8 mins ago
Manufacturing Engineer I
Hydro-Aire Aerospace Corp.
Burbank, CA
Crane Aerospace and Electronics has an exciting opportunity for a Manufacturing Engineer I at our Burbank, CA location.
Added 8 mins ago
Manufacturing Engineer II
Hydro-Aire Aerospace Corp.
Burbank, CA
Crane Aerospace and Electronics has an exciting opportunity for a Manufacruring Engineer II at our Burbank, CA location.
Added 9 mins ago
Mainframe Reliability Engineer 2
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Bank location three (3) or more days per week
Added 10 mins ago
Materials Engineer, Metals (Starship)
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Knowledge of fluid and gas compatibility for various launch vehicle and spacecraft propulsion and fluid systems
Added 10 mins ago
Journeyman Engineer
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Coursework/Training: Must have successfully completed extensive specialized training courses --or--
Added 10 mins ago
Software Development Engineer, Customer Experience and Business Trends
Amazon.com Services LLC
Seattle, WA
Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by…
Added 10 mins ago
Software Development Engineer, Provisioning - Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…developing features that ensure seamless operation of these advanced systems. You'll collaborate with a technically strong team to solve challenging problems, implement innovative…
Added 10 mins ago
Controls Design Engineer, Controls Design Engineering
Amazon Data Services, Inc.
Seattle, WA
Amazon Web Services (AWS) is seeking an exceptional Controls Design Engineer to join our Data Center Global Services (DCGS) Controls Design Engineering (CDE) team. This role will focus on…

Amazon.com Services LLC

Software Development Engineer, Customer Experience and Business Trends

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by improving service performance. Do you want to help improve the customer experience and performance of AWS core infrastructure, including Storage and Networking? We're seeking a performance-obsessed SDE to enable Amazon Benchmarking to deliver industry-leading performance insights and improvements across our entire service portfolio.

This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.

This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.

Key job responsibilities

Design and build infrastructure and automation to execute performance benchmarks across AWS services
Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
Work with stakeholders across service teams to define customer-critical performance metrics
Analyze results and create recommendations that directly impact AWS service improvements
Collaborate with multiple teams to continuously raise the bar on AWS service performance

A day in the life You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.

About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language Preferred qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Strong system design fundamentals and experience with performance tools
Expertise in performance debugging and optimization
Bar raising writing skills
Track record of driving technical decisions through data-driven analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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Jobs in the United States