Jobs in the United States

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MD
MATERIAL HANDLER 2
M.C. Dean, Inc
Annapolis Junction, MD
- $25 USD / hour
Must have demonstrated experience and proficiency with intermediate level MS Excel and Outlook
Added just now
Quality Engineer 2
M.C. Dean, Inc
Richmond, VA
…Tysons, Virginia and employs more than 9,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms…
Added 1 min ago
Desktop Support Engineer (Level 2)
NSC Global
Chicago, IL
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade,…
Added 2 mins ago
Staff Security Engineer, Product Security
Flexport
San Francisco, CA
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 2 mins ago
Staff Security Engineer, Product Security
Flexport
Remote, United States
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 3 mins ago
GL
Senior Specialist, Commercial Quality Systems
Galderma Laboratories, LP
United States
- $84,800 to $106,000 USD / year
Support qualification, onboarding, and ongoing oversight of suppliers, contract manufacturers, contract laboratories, distributors, and third-party service providers.
Added 4 mins ago
A
665 Cloud Software Engineer 3
ARSIEM
Annapolis Junction, MD
- $230,000 to $257,000 USD / year
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 5 mins ago
Pharmaceutical Informaticist Analyst
Rochester General Hospital
Remote, United States
…to design an elegant solution and also fill the role of the engineer who wants to build a solution that works. Pharmacists tend to be very exacting. They typically don’t like to make…
Added 6 mins ago
Senior Engineer Lead
MillerKnoll, Inc.
Zeeland, MI
As a Senior Manufacturing Engineer - Lead, you'll independently develop and apply engineering theories and concepts to assignments in support of business objectives and provide engineering…
Added 9 mins ago
CO
Dam Safety Intern
City of Tacoma
Tacoma, WA
- $32.91 to $40.01 USD / hour
…contract administration, and/or preparation of drawings and other technical documents. This position may also work directly with hydro staff to define problems and provide solutions for…
Added 9 mins ago
Critical Facilities Lead Engineer
Salute Inc.
Cheyenne, WY · Greeley, CO · Fort Collins, CO
…solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Engineer III to join our team and…
Added 10 mins ago
Technology Infrastructure & Support Manager
Navy Mutual Aid Association
Arlington, VA
…infrastructure changes with minimal disruption, involving the Systems Engineer II for technical…
Added 11 mins ago
Systems Engineer
Humana Inc.
Louisville, KY · Charlotte, NC · Arlington, VA · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
The Systems Engineer - Patch Management is responsible for the execution, monitoring, troubleshooting, and continuous improvement of enterprise patching and vulnerability remediation…
Added 11 mins ago
Technical Product Owner
Meijer Great Lakes LP
MI
The Technical Product Owner (TPO) is accountable for translating business outcomes and platform strategy into an executable technical roadmap and prioritized backlog for Meijer Data…
Added 11 mins ago
Software Engineer - Machine Learning
Garmin International, Inc.
Olathe, KS
We are seeking a full-time Software Engineer at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will build the platforms, tooling, and infrastructure that…
Added 12 mins ago
Lead Unified Communications & Collaboration (UCC) Systems Engineer
Lincoln Financial
Greensboro, NC
As the Lead Unified Communications & Collaboration (UCC) Systems Engineer, you will be an individual-contributor technical lead responsible for the architecture, engineering, security,…
Added 14 mins ago
Facilities Engineer
Fervo Energy
Houston, TX
…prior phase, and leave behind documentation that lets the next engineer start without re-deriving the work. Success also means teammates seek you out for technical answers and you become…
Added 20 mins ago
Mechanical Project Engineer
Michelin North America
LOUISVILLE, KY
The Mechanical Project Engineer is responsible for completing the mechanical engineering portion of projects in support of the plant capital execution, as well as plant technical support…
Added 20 mins ago
Automation Project Engineer
Michelin North America
LOUISVILLE, KY
Michelin has an immediate opening for an Automation Project Engineer at our Synthetic Rubber Plant in Louisville, KY. In this role, you will lead the automation and controls scope of…
Added 24 mins ago
A
Power Systems Engineer
Actalent
Bellevue, WA
- $50 to $60 USD / hour
Define and document data protocol guidelines by authoring technical requirements and annotation standards that capture electrical engineering intent, connectivity constraints, and design…
Added 24 mins ago
PCB Manufacturing Engineer
Actalent
Lake Forest, CA
Job Title: PCB Manufacturing EngineerJob DescriptionThe PCB Manufacturing Engineer supports printed circuit board assembly (PCBA) manufacturing operations and drives continuous improvement…
Added 24 mins ago
Biomedical Equipment Technician I
Tri-Imaging
St. Louis, MO
…quality-tested replacement parts, equipment, and nationwide service across CT, MRI, mammography, X-ray, and more. We are also home to an industry-leading training center on a mission to…
Added 25 mins ago
Senior Supply Chain Reporting & Analytics Analyst
Portland General Electric Company
Portland, OR
…governance standards, and drive adoption of reporting and self-service analytics capabilities across the Supply Chain…
Added 26 mins ago
AI
Union Engineer
ABM Industries
Los Angeles, CA
- $46.26 to $54.76 USD / hour
Shift: Day Shift: Monday - Friday 10am-6pm
Added 31 mins ago
Maintenance - Technician
Home2 Suites
Temecula, CA
Supportive culture: Work with a team that values accountability, service, and doing the right thing

Amazon.com Services LLC

Software Development Engineer, Customer Experience and Business Trends

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by improving service performance. Do you want to help improve the customer experience and performance of AWS core infrastructure, including Storage and Networking? We're seeking a performance-obsessed SDE to enable Amazon Benchmarking to deliver industry-leading performance insights and improvements across our entire service portfolio.

This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.

This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.

Key job responsibilities

Design and build infrastructure and automation to execute performance benchmarks across AWS services
Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
Work with stakeholders across service teams to define customer-critical performance metrics
Analyze results and create recommendations that directly impact AWS service improvements
Collaborate with multiple teams to continuously raise the bar on AWS service performance

A day in the life You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.

About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language Preferred qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Strong system design fundamentals and experience with performance tools
Expertise in performance debugging and optimization
Bar raising writing skills
Track record of driving technical decisions through data-driven analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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Jobs in the United States