Jobs in the United States

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Added 1 min ago
Senior Software Engineer, Datacenter Automation Platforms
NVIDIA USA
CA
…catalog of reusable agents, tools, and connectors. Prioritize automation by customer impact, frequency, operational risk, and encouraged reduction in human…
Added 1 min ago
Senior AI Infrastructure Engineer - DGX Cloud
NVIDIA USA
Remote, United States
NVIDIA is looking for an outstanding, passionate, and dedicated Senior AI Infrastructure Engineer to join our DGX Cloud group. This engineering role will design, build and maintain…
Added 1 min ago
Senior Software Engineer, Platform Engineering - EDA Infrastructure
NVIDIA USA
Remote, United States
NVIDIA is hiring engineers to build and operate the governed infrastructure platform behind our Electronic Design Automation (EDA) and hardware engineering organization, giving teams a…
Added 1 min ago
VP, Cloud IAM Engineering Leader
Synchrony Bank
Stamford Engagement Hub, CT · Chicago Engagement Hub, IL · Orlando Engagement Hub, FL · NYC Bryant Park Engagement Hub, NY · Cincinnati West Chester Engagement Hub, OH · Charlotte Engagement Hub, NC · Atlanta Engagement Hub, GA
We are looking for a Cloud IAM Engineering Leader to lead engineering, automation, and product ownership for secure access across Amazon Web Services (AWS), Microsoft Azure, and Google…
Added 2 mins ago
Engineer II, Mechanical - Instruments
Danaher
Irvine, CA
…including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care.…
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Saint Louis, MO
To qualify you must have
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Jefferson City, MO
To qualify you must have
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Kansas City, MO
To qualify you must have
Added 4 mins ago
Account Executive
Dropzone AI
Remote, United States
Dropzone’s mission is to scale cybersecurity beyond human limits, and augment every single human security engineer/analyst with an army of AI security specialists. Humans alone cannot…
Added 4 mins ago
Software Engineering Architect
Cisco
Research Triangle Park, NC
About the Role: Senior DevOps Engineer, Cryptographic Services
Added 4 mins ago
Mechanical Product Design Engineer III
Detroit Diesel Corporation
Detroit, MI
Hybrid (4 days per week in-office / 1 day remote)
Added 8 mins ago
OM
Quality Control and Production Engineer
Oriental Motor U.S.A. Corporation
Torrance, CA
- $75,000 to $82,500 USD / year
…fractional horsepower electric motors and controls for the automation and motion control markets. Our customers are today's leaders in their industries from Medical to Semiconductor,…
Added 12 mins ago
Infrastructure Engineer (Active Secret Clearance)
Akima, LLC
Alexandria, VA
SUVI Global Services is looking for an Infrastructure Engineer to support IT across all DoD OIG networks. The position will help support the OIG's on-prem and cloud infrastructure, work on…
Added 13 mins ago
Data AI ServiceNow Engineer
Akima, LLC
Alexandria, VA
The Data/AI ServiceNow Engineer provides specialized ServiceNow engineering focused on enterprise data readiness, AI capability enablement, integrations, data quality, Workflow Data Fabric,…
Added 13 mins ago
Software Engineer- AI, Autonomy and Platform Development
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Reston, VA · Huntsville, AL · San Diego, CA
Software Engineer – AI, Autonomy & Platform Development
Added 15 mins ago
Applied AI Health System Engineer [Health Services-Provider] – Senior Manager
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NY · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · New Orleans, LA · Oklahoma City, OK · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
What You Must Have
Added 17 mins ago
Manager Electronics Engineering 3
Northrop Grumman
San Diego
The successful candidate will have personally executed hardware and electrical engineering activities as an engineer and led teams of hardware engineers, while operating as a…
Added 17 mins ago
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Added 18 mins ago
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Added 22 mins ago
Software Development Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
…Security Engineering team to support the development of tools and automation in support of Amazon Dedicated Clouds (ADCs) and Cleared…
Added 22 mins ago
Software Development Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
…Security Engineering team to support the development of tools and automation in support of Amazon Dedicated Clouds (ADCs) and Cleared…

Amazon.com Services LLC

Software Development Engineer, Customer Experience and Business Trends

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by improving service performance. Do you want to help improve the customer experience and performance of AWS core infrastructure, including Storage and Networking? We're seeking a performance-obsessed SDE to enable Amazon Benchmarking to deliver industry-leading performance insights and improvements across our entire service portfolio.

This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.

This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.

Key job responsibilities

Design and build infrastructure and automation to execute performance benchmarks across AWS services
Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
Work with stakeholders across service teams to define customer-critical performance metrics
Analyze results and create recommendations that directly impact AWS service improvements
Collaborate with multiple teams to continuously raise the bar on AWS service performance

A day in the life You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.

About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language Preferred qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Strong system design fundamentals and experience with performance tools
Expertise in performance debugging and optimization
Bar raising writing skills
Track record of driving technical decisions through data-driven analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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Jobs in the United States