Jobs in the United States

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Packaging Engineer
NUTRITION & BIOSCIENCES USA 1, LLC.
United States
Support site operations and quality in packaging related to critical customer complaints.
Added just now
Solution Architect, Agent & Software Testing
Tonic AI
Remote, United States
- 3+ years in a technical customer-facing role: Solutions Architect, Sales Engineer, Technical Customer Success or Forward Deployed Engineer.
Added 1 min ago
Signal Systems Engineer
RailWorks
New York City, NY
The Signal Systems Engineer will support the design, implementation, and enhancement of train control and signaling systems for rail and transit infrastructure projects. This role involves…
Added 2 mins ago
Mission Engineer - Missile Tracking / Missile Warning
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 2 mins ago
Mission Engineer - Space Support to Theater
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 3 mins ago
Controls Systems Engineering Leader
Johnson Controls Inc.
United States
…use energy more productively, reduce carbon emissions, and support precision and resilience in demanding environments such as data centers, healthcare, pharmaceuticals, advanced…
Added 4 mins ago
Mechanical Project Engineer
Michelin North America
LOUISVILLE, KY
The Mechanical Project Engineer is responsible for completing the mechanical engineering portion of projects in support of the plant capital execution, as well as plant technical support…
Added 4 mins ago
Automation Project Engineer
Michelin North America
LOUISVILLE, KY
Michelin has an immediate opening for an Automation Project Engineer at our Synthetic Rubber Plant in Louisville, KY. In this role, you will lead the automation and controls scope of…
Added 6 mins ago
TT
Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
…early client discussions through implementation and ongoing support, while bringing field insights back to the core…
Added 6 mins ago
Software Development Engineer, Amazon Optics
Amazon.com Services LLC
Arlington, VA · New York, NY · Annapolis Junction, MD · Herndon, VA
Come build intelligent systems that secure the foundation of our customer's physical locations using computer vision and applied machine learning to automate real-time production decisions…
Added 6 mins ago
Senior Analog Design Engineer
SiTime Corporation
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SiTime is looking for a Senior Analog Design Engineer to join a talented analog design team developing advanced clock and timing products. You will lead the development of key circuit…
Added 6 mins ago
4261-Real Property Appraiser
City and County of San Francisco
San Francisco, CA
…education to neighborhood improvements and health and family support…
Added 7 mins ago
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Sr. Oracle Cloud DBA
TEKsystems
Minneapolis, MN
- $120,000 to $150,000 USD / year
DescriptionJob SummaryThe Cloud Database Engineer provides operational database services across both cloud (AWS) and on-premises environments, ensuring seamless data flow by designing and…
Added 8 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco
Milpitas, CA
As a Senior FPGA Engineer in Cisco’s IoT team, you’ll develop capabilities that help industrial networks operate reliably, maintain precise timing, and recover from disruptions. Your…
Added 8 mins ago
Biomedical Equipment Technician I
Tri-Imaging
St. Louis, MO
…industry-leading training center on a mission to empower the engineer, and we are ISO 13485:2016…
Added 9 mins ago
Lead Software Engineer | Advanced Ground Architecture (AGA)
The Boeing Company
Seal Beach, CA · Herndon, VA · El Segundo, CA · Colorado Springs, CO
The Boeing Company has an exciting opportunity for a Lead Software Engineer to join the Advanced Ground Architecture team located in Seal Beach, California; El Segundo, California; Colorado…
Added 9 mins ago
Senior Engineering Data Specialist
The Boeing Company
Oklahoma City, OK
Must have one of the following: Military/Commercial Aircrew experience, Private Pilot License, or Flight Instructor certification
Added 9 mins ago
Satellite Systems Engineer (Associate)
The Boeing Company
Schriever SFB, CO · Colorado Springs, CO
…2010 to 2016. The Boeing GPS sustainment team also provides support to our U.S. Space Force customer with reports and expertise on all aspects of the GPS system. Sustainment efforts will…
Added 9 mins ago
Systems Engineer - (Lead or Senior)
The Boeing Company
Albuquerque, NM
Boeing Laser and Electro-Optical Systems (LEOS) is looking for a highly skilled and adaptable Lead or Senior Systems Engineer (Level 4 or 5) to provide Systems Engineering support on a…
Added 9 mins ago
Principal Integration Logistics Specialist
The Boeing Company
Berkeley, MO
This position will report to the USAF Training Aircraft Chief Engineer and will provide enterprise-level integration and product support leadership across the T-7 program, with…
Added 9 mins ago
Spacecraft Software Simulation & Test Engineer - Millennium Space Systems
Millennium Space Systems
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As a Software Test Engineer, you will support the Flight Software Team in analyzing, designing, and testing of software products for Millennium Space Systems. This position will review…
Added 9 mins ago
Associate or Experienced Systems Engineer (Sys Architecting, Requirements & Interfaces)
The Boeing Company
Albuquerque, NM
…highly skilled and adaptable Associate or Experienced Systems Engineer (Level 2 or 3) to provide Systems Engineering support on a multi-disciplinary team supporting the development of both…
Added 9 mins ago
IT AI Solutions Engineer
Gensco Inc / Slakey Brothers, Inc
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…problems? Gensco is seeking an experienced, hands-on AI Solutions Engineer to design, develop, test, and deploy AI-powered solutions that make work easier, faster, and more effective for…
Added 9 mins ago
Design Services Principal Engineer
Theragenics Corp
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Principal Research and Development Engineer - Design Services
Added 10 mins ago
ML Data Operations Engineer
Apple
Philadelphia, PA
Apple's ML Data Operations group is seeking a Data Operations Engineer to support internal data collection efforts powering our next generation of consumer machine learning features. In…

Amazon.com Services LLC

Software Development Engineer, Customer Experience and Business Trends

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by improving service performance. Do you want to help improve the customer experience and performance of AWS core infrastructure, including Storage and Networking? We're seeking a performance-obsessed SDE to enable Amazon Benchmarking to deliver industry-leading performance insights and improvements across our entire service portfolio.

This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.

This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.

Key job responsibilities

Design and build infrastructure and automation to execute performance benchmarks across AWS services
Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
Work with stakeholders across service teams to define customer-critical performance metrics
Analyze results and create recommendations that directly impact AWS service improvements
Collaborate with multiple teams to continuously raise the bar on AWS service performance

A day in the life You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.

About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language Preferred qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Strong system design fundamentals and experience with performance tools
Expertise in performance debugging and optimization
Bar raising writing skills
Track record of driving technical decisions through data-driven analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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Jobs in the United States