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Added 1 min ago
Solution Integration & Implementation Manager
Amdocs
Plano, TX · Plano
Delivery & program management: own schedules, site counts, forecasts, and blockers across 11+ programs spanning Macro, MOD, NSD, AAV Vanguard, Cabinet Consolidation. Build GC crew ramp…
Added 1 min ago
Multimedia Production Specialist II
Prairie View A&M University
Prairie View, TX
…on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium…
Added 11 mins ago
Branch Manager -Oak Street, Chicago IL, Vice President
Citi
CHICAGO, IL · Chicago, IL · Chicago
The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination…
Added 12 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Jacksonville, FL · Fremont, CA
…a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 12 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
…a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 12 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
…a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 16 mins ago
Medical Staff Coordinator - Medical Staff
Providence
Napa, CA
…work of the Medical Staff Services Department, and assists the Manager in the operation of the Medical Staff Services Department to contribute to meeting the mission and goals of the…
Added 17 mins ago
Certified Nursing Assistant – Cardiac Acute Care
Providence
Richland, WA
Under the direction of the Unit Manager or designee, the Certified Nursing Assistant performs a variety of tasks to assist professional nursing personnel in providing patient care in an…
Added 18 mins ago
DW
Business Development Specialist (MEPTA)
Davis Wright Tremaine LLP
New York, NY · Seattle, WA · Los Angeles, CA · Washington D.C., DC
- $37.44 to $52.2 USD / hour
The Business Development Specialist reports to the Senior Business Development Manager for MEPTA and supports the execution of business development initiatives for assigned practices,…
Added 20 mins ago
Business Banking Deposits - Product Manager, Vice President
JPMC page
Plano, TX · New York, NY · Columbus, OH · NY
As a Product Manager in Business Banking you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are…
Added 20 mins ago
Director, Government Pricing & Contracting
Gilead Sciences, Inc.
CA
…life-threatening illnesses worldwide. As a Director Government Programs & Pricing you are responsible for The Associate Director is responsible for assigned portions of the day-to-day…
Added 23 mins ago
Managing Director, Prime Build Lead Program Manager
RBC Capital Markets, LLC
Jersey City, NJ
The Executive Program Manager will lead the end-to-end initiation, planning, and delivery of complex, front to back high-stakes strategic and regulatory initiatives. This role will be…
Added 25 mins ago
Program Manager SME
Akima, LLC
Kirtland Air Force Base, NM
Serving in a dual capacity as both Program Manager and regional Subject Matter Expert, the individual provides strategic leadership, technical expertise, operational oversight, quality…
Added 26 mins ago
HR Support Representative 1
Lam Research
Fremont
…our most valuable assets. They think globally to optimize our workforce, integrate our Core Values into everything we do, and deliver the HR solutions to enhance the employee experience and…
Added 26 mins ago
Operations Manager, T&D
MYR Group
Harrisburg, PA · King Of Prussia, PA · Connellsville, PA
…tenacious management commitment, employee participation, training programs, and continuous improvement. We strive for greatness by keeping our mission, vision, values, and operating…
Added 28 mins ago
EP
Member Engagement Operations Manager
Extime PS LLC
El Segundo, CA · Los Angeles, CA
- $90,000 to $110,000 USD / year
Position: Member Engagement Operations Manager
Added 29 mins ago
Lead Academic Program Manager (Department Chair) - Cyber Security/AI
Western Governors University
Salt Lake City, UT
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of…
Added 31 mins ago
NH
MEDICAL ASSISTANT
NEW Health
Springdale, WA
- $24.9 to $29.62 USD / hour
…employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway…
Added 33 mins ago
HR Business Partner 2
Northrop Grumman
Iuka
This key HRBP role reports to an Human Resources Manager 3 in the Aeronautics Systems (AS) Sector. The selected candidate will support multiple functions and provide strategic and tactical…
Added 33 mins ago
Manager Production Operations 2
Northrop Grumman
Sunnyvale
Northrop Grumman Mission Systems is looking for you to join our team as an Operations Program Manager (OPM) based out of Sunnyvale, CA, supporting the Operations Program Management…
Added 33 mins ago
D
Assistant Manager
Domino's
Lincoln, NE
- $14 to $17 USD / hour
Workers new to the Workforce or Food Service Industry. Some food service experience is always great to have, but we are happy to train you from entry level if you have no experience!
Added 33 mins ago
D
Pizza Maker
Domino's
Lincoln, NE
- $13 to $14 USD / hour
Great first job for young adults new to the workforce!
Added 33 mins ago
FMS/BPC Instructor & Course Developer
ASRC Federal
Remote, United States
…Military Sales (FMS) cases and/or Building Partner Capacity (BPC) programs to serve as an Academic Instructor and Course Developer for the Army Security Assistance Enterprise (ASAE)…
Added 33 mins ago
Manager Production Operations 3
Northrop Grumman
Sunnyvale
Northrop Grumman Mission Systems is looking for you to join our team as an Operations Program Manager 3 (OPM) based out of Sunnyvale, CA, supporting the Operations Program Management…
Added 33 mins ago
Manager Project Management 1
Northrop Grumman
Baltimore
The AMS Division Supplier Quality organization is seeking a Manager Project Management 1. This position is based on-site in Baltimore, MD.

Amazon.com Services LLC

Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking

Bellevue, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver. Basic qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Demonstrated experience in competitive benchmarking, competitive intelligence, or market research Preferred qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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