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Fleet Operations Coordinator
TEKsystems
El Paso, TX
- $23 to $26 USD / hour
Fleet Relationship Manager | El Paso, TXWant a role that puts you in front of clients, gives you ownership of operations, and creates a pathway into senior leadership? We're hiring a Fleet…
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Sales & Operations Advisor
DriveTime
Live Oak, TX
Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
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Assistant Manager I
Family Dollar
Cordele, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
Family Dollar
Fort Wayne, IN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
Family Dollar
South Bend, IN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager II
Family Dollar
Longview, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
Family Dollar
Ft Worth, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Business Operations Coordinator - Kidney Transplant
Intermountain Medical Center
United States
The Business Operations Coordinator works closely with a leadership team, department, or service line on business operations strategy and task management, coordination of local or…
Added 2 mins ago
OM
Float Phlebotomist / Administrative Assistant
One Medical
Colorado Springs, CO
- $23 to $25 USD / hour
…patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the…
Added 3 mins ago
Bakery Clerk
Albertsons Companies
VALLEJO, CA · Vallejo, CA
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 4 mins ago
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Payroll & Benefits Services Manager
Montebello Unified School District
Montebello, CA
- $58.3 to $70.64 USD / hour
…all required documents to be considered for the recruitment…
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Selling and Support Captain, Broadcasting Square- Full Time
Macy's
Wyomissing, PA
- Full-time
…opportunities include Personal Stylist or Sales and Customer Experience…
Added 6 mins ago
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Assistant Retail Manager Full Time in Brentwood
Sun Tan City - STC Management Group, LLC
Brentwood, TN
- $15 to $19 USD / hour
- Full-time
…positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client…
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Retail Manager in Training Full Time in Brentwood
Sun Tan City - STC Management Group, LLC
Brentwood, TN
- $16 to $20 USD / hour
- Full-time
The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This…
Added 7 mins ago
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Beauty Counter Manager - MAC, North Star Mall - Full Time
Macy's
San Antonio, TX
- Full-time
…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 7 mins ago
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Billing & Collections Specialist, Eurofins Environment Testing Southwest, Calscience, Tustin, CA
Eurofins
Tustin, CA
- $20 to $24 USD / hour
Provide updates on accounts to Collections Manager, Operations and Sales as needed.
Added 7 mins ago
M
Beauty Counter Manager - MAC, Dulles Town Center - Full Time
Macy's
Dulles, VA
- Full-time
…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 7 mins ago
District Manager - Jared Jewelers - NC & SC Area
Sterling Inc
Raleigh, NC · Asheville, NC · Cary, NC · Charlotte, NC · Concord, NC · Durham, NC · Greensboro, NC · Pineville, NC · Mebane, NC · Winston-Salem, NC · Columbia, SC · Myrtle Beach, SC · Greenville, SC
…of Customer. Build a bench of future leaders through skill development, coaching, and leadership development and creating growth and succession planning opportunities within the…
Added 8 mins ago
Manufacturing Development Program - Texas
Niagara Bottling, LLC
Dallas, TX
…leading beverage manufacturer as a member of our Manufacturing Development Program (MDP). Through this 15-month rotational program, learn to be a leader of people or processes by…
Added 8 mins ago
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Beauty Counter Manager - MAC, Springfield VA- Full Time
Macy's
Springfield, VA
- Full-time
…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 8 mins ago
Seasonal Beauty Stock Associate - Clinique, Boca Raton Town Center
Macy's
Boca Raton, FL
…holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
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Beauty Counter Manager - Estee Lauder, Downey Stonewood Center - Full Time
Macy's
Downey, CA
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…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 8 mins ago
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Beauty Counter Manager - Clinique, Easton - Full Time
Macy's
Columbus, OH
- Full-time
…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 8 mins ago
Assistant Branch Manager I (Savannah)
Coastal States Bank
Savannah, GA
The Assistant Branch Manager I supports the Branch Manager in daily operations, staff leadership, and client service excellence. This role requires full proficiency in all Relationship…
Added 8 mins ago
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Backstage Captain, Flushing - Full Time
Macy's
Flushing, NY
- Full-time
…opportunities include Personal Stylist or Sales and Customer Experience…

Amazon.com Services LLC

Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking

Bellevue, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver. Basic qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Demonstrated experience in competitive benchmarking, competitive intelligence, or market research Preferred qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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