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Program Manager 1-B-LDH (Digital Services-Maintenance & Operations)
State of Louisiana
LA
- $31.01 to $60.84 USD / hour
Join Our Team at DCFS: Program Manager 1-B-LDH (Maintenance & Operations)
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Public Lands Supervisor
State of Louisiana
Baton Rouge, LA
- $27.08 to $53.14 USD / hour
The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the…
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ADMINISTRATIVE PROGRAM SPECIALIST-A
State of Louisiana
Baton Rouge, LA
- $18.04 to $35.4 USD / hour
…Resources (OHR), a full service human resources office and program for a group of very complex and highly visible entities. Due to the complex, confidential and sensitive nature of the…
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BUSINESS ANALYTICS SPECIALIST (DIGITAL SERVICES - SERVICE MANAGEMENT)
State of Louisiana
LA
- $28.98 to $56.86 USD / hour
Confers with the Program Manager 3 regarding evaluations of program effectiveness, operational performance, and service outcomes and assists with implementing and monitoring recommended…
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Program Manager 1- A -LDH (Digital Services/ Project Management)
State of Louisiana
LA
- $28.98 to $56.86 USD / hour
…innovation, and a deep commitment to equity. Join our Team - Program Manager 1--A--LDH (Digital Services | Project Management)Applicants with advanced knowledge and expertise in project…
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Park Assistant Manager
State of Louisiana
Franklinton, LA
- $20.65 to $40.53 USD / hour
…this position is to serve as the primary assistant to the Park Manager in the management and administration of the site's operations, fiscal management, personnel, maintenance, customer…
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Dean of Business and Information Technology
Olympic College
Bremerton, WA
- $115,000 to $135,000 USD / year
The BT division office is supported by a dedicated team, including a Division Program Manager and Division Outreach Coordinator. The Dean supervises faculty and staff across several…
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Manager Database Administrator - Remote US
SAMC SitusAMC Holdings Corp
Remote, United States
…infrastructure. This role will be responsible for day-to-day operations in addition to setting strategic direction directly aligned to business…
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Administrative Support Specialist
Delaware, County of (OH)
OH
- $20.7 to $30.01 USD / hour
…resolution of inquiries/problems. Individual reports directly to the Program Administrator.Job…
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PF
Club Manager
Planet Fitness
Hummelstown, PA
- $50,000 USD / year
The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met,…
Added 2 mins ago
Field Sales Intern
Pepperidge Farm, Incorporated
Camden, NJ
Reports to (Title): Retail Operations Manager
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Field Sales Execution Intern
Pepperidge Farm, Incorporated
Camden, NJ
This internship offers hands-on experience in retail operations, field sales, account execution, merchandising, analytics, and customer engagement. Interns will spend significant time in…
Added 2 mins ago
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Operating Partner General Manager
P.F. Chang's China Bistro, Inc.
St Charles, MO
- $85,000 to $105,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
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PC
Kitchen Manager Executive Chef
P.F. Chang's China Bistro, Inc.
St Charles, MO
- $66,000 to $81,000 USD / year
Experience: 3–5 years of restaurant management experience with leadership responsibility for restaurant and culinary operations, financial performance, team development, and Guest…
Added 2 mins ago
Program manager, Transformation and Process Excellence (Seattle, WA or Nashville, TN)
Starbucks Coffee Company
Seattle
…and transformation across Product, Supply Chain, and Store Operations. The program manager will support a portfolio of initiatives focused on waste reduction, supply chain optimization,…
Added 2 mins ago
Construction manager - Northeast (OH, CT, Upstate NY)
Starbucks Coffee Company
New York · Watertown
The construction manager serves as the primary point of accountability for construction execution and partners closely with Real Estate, Design, Operations, Planning, execution, and…
Added 2 mins ago
Senior manager, International Brand, Strategy & Business Operations
Starbucks Coffee Company
Seattle
Now Brewing - senior manager, International Brand, Strategy & Business Operations! #ToBeAPartner
Added 3 mins ago
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Team Lead Full Time
CircusTrix, LLC
Dublin, CA
- Full-time
No need to be a fully developed manager just dependable, driven, and ready to learn. You’re the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren’t on-site,…
Added 3 mins ago
General Manager(06057) - 6101 George Washington Memorial Hwy
Domino's
Gloucester, VA
…General Managers in Training! We offer a progressive training program while you work in a fun environment with a goal to become a restaurant General Manager. The perfect candidate would be…
Added 4 mins ago
Senior technical product manager, Cloud Foundations (Seattle, WA)
Starbucks Coffee Company
Seattle
Now Brewing: sr. technical product manager – Cloud Foundations! #tobeapartner
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General Manager(08097) - 4917 Richmond Tappahannock Hwy
Domino's
Aylett, VA
…General Managers in Training! We offer a progressive training program while you work in a fun environment with a goal to become a restaurant General Manager. The perfect candidate would be…
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NH
MEDICAL ASSISTANT
NEW Health
Springdale, WA
- $24.9 to $29.62 USD / hour
Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager
Added 4 mins ago
Delivery Driver(02837) 12 W Dundee Rd
Domino's
Wheeling, IL
…successful Domino's franchise owners! From Delivery Driver to Manager Trainee, Manager Trainee to General Manager, General Manager to District Manager, or even Franchisee or Director of…
Added 4 mins ago
Restaurant Assistant Manager
Circle K
Alice, TX
This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches…
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Store Assistant Manager
Circle K
La Vergne, TN
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…

Amazon.com Services LLC

Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking

Bellevue, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver. Basic qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Demonstrated experience in competitive benchmarking, competitive intelligence, or market research Preferred qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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