Jobs in the United States

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Added 1 min ago
Assistant General Manager
CHIPOTLE
Fort Dodge, IA
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 1 min ago
Assistant General Manager
CHIPOTLE
Fargo, ND
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 4 mins ago
Facility Security Officer/ISSM-Skillbridge Internship
Fairfax, VA
Facility Security Officer (FSO) with Information System Security Manager (ISSM) Skillbridge Opportunity (Onsite/Fairfax VA location)
Added 6 mins ago
Paramedic - $3,500 Sign On Bonus
USA - 3387 BioLife Plasma Services, LP
MO
…and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center…
Added 6 mins ago
LPN - $3,500 Sign On Bonus
USA - 3387 BioLife Plasma Services, LP
MO
…and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center…
Added 6 mins ago
EMT-Basic (EMT-B) – Plasma Center
USA - 3387 BioLife Plasma Services, LP
MO
…and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center…
Added 6 mins ago
EMT-Basic (EMT-B) – Plasma Center
USA - 3387 BioLife Plasma Services, LP
Tulsa, OK
…and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center…
Added 6 mins ago
U-
Biolife LPN (Part Time)
USA - 3387 BioLife Plasma Services, LP
Tulsa, OK
- Part-time
…and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center…
Added 7 mins ago
CI
Machinist I - 3rd Or Weekend Shift Available
Caterpillar, Inc.
Menominee, MI
- $23 USD / hour
Working from blueprint and utilizing standard work procedures, operate screw machines to perform routine machining process.
Added 7 mins ago
Assistant General Manager
Cabela's
Chesterfield Township, MI
The Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation,…
Added 7 mins ago
Senior IT Manager -Manufacturing Digital Transformation
Medtronic
Dexter, MI
We are seeking an experienced, results-driven Senior IT Manager – Manufacturing Digital Transformation to lead the strategy, delivery, modernization, and operational excellence of digital…
Added 7 mins ago
V
Assistant Manager
Valvoline
Zeeland, MI
- $22 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
Added 7 mins ago
Quality Engineer
Wilkast Inc
Byron Center, MI
Added 7 mins ago
Personal Banker Associate I
Fifth Third Bank, N.A.
Gaylord, MI
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added 7 mins ago
Clinical Laboratory Scientist (Laboratory Information Manager)
Veterans Affairs, Veterans Health Administration
Wyoming, MI
Added 7 mins ago
V
Assistant Manager
Valvoline
PORTAGE, MI
- $21.25 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
Added 7 mins ago
S
Retail Manager 2
Sodexo
PONTIAC, MI
- $48,875 to $63,250 USD / year
Sodexo is seeking a Retail Food Manager 2 to support McLaren Oakland Hospital located in Pontiac, MI to direct daily operations of food quality & customer service in the café that may…
Added 7 mins ago
Client Relationship Specialist - Novi, MI
Charles Schwab
Novi, MI
Support daily branch operations, including account servicing, documentation, and follow-up with strong attention to detail.
Added 7 mins ago
Personal Bank Associate I
Fifth Third Bank, N.A.
Sterling Heights, MI
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added 7 mins ago
Social Worker-PTSD/RRTP
Veterans Affairs, Veterans Health Administration
Battle Creek, MI
Added 7 mins ago
Training Specialist
Veterans Affairs, Veterans Health Administration
Saginaw, MI
Added 7 mins ago
Client Relationship Specialist - Troy, MI
Charles Schwab
Troy, MI
Support daily branch operations, including account servicing, documentation, and follow-up with strong attention to detail.
Added 8 mins ago
Access Management Specialist / Information Technician II
Michigan State University
East Lansing, MI
…Services (RHS). Reporting to the Service Desk & Access Team Manager, the Access Management Specialist will primarily perform the following…
Added 8 mins ago
Facilities Field Technician(Lansing Market)
Chipotle Mexican Grill
East Lansing, MI
Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities
Added 8 mins ago
OneStream Finance, Project Manager
KLATencor Corporation
Ann Arbor, MI
…high-performing business model. Our Finance organization, comprised of Operations and Corporate Finance teams, delivers expert guidance to develop and execute sound business practices.…

Amazon.com Services LLC

Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking

Bellevue, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver. Basic qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Demonstrated experience in competitive benchmarking, competitive intelligence, or market research Preferred qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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