Jobs in the United States

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Added 4 mins ago
Senior Manager, Donor Retention & Direct Response
New York, NY
The Senior Manager, Donor Retention & Direct Response will oversee multichannel fundraising strategies, including direct mail, email, SMS, and digital campaigns, with responsibility for…
Added 4 mins ago
Program Manager - Financial Services
Peloton
Remote, United States
…Management (HCM), Customer Experience (CX), Analytics, and Data Management for the cloud. Through connected capabilities, we bring people, processes, and technology together. We help…
Added 4 mins ago
Oracle Cloud Program Manager
Peloton
Remote, United States
As an Oracle Cloud Program Manager, you will lead large-scale, multi-pillar Oracle Cloud transformation programs across ERP, SCM, and HCM. This role is responsible for overseeing program…
Added 4 mins ago
AMS Service Delivery Manager
Peloton
Remote, United States
Proven experience as a Service Delivery Manager, Program Manager, or similar role in managed services or IT support environments
Added 6 mins ago
ALM Director - Balance Sheet Analytics (IC)
PNC
Cleveland, OH
…Pittsburgh or Cleveland. This is an individual contributor (non-manager)…
Added 6 mins ago
Quantitative Analytics & Model Consultant - Data Operations and Machine Learning Operations
PNC
Cleveland, OH
…As a Quantitative Analytics & Model Consultant within PNC's Data Operations and Machine Learning Operations organization, you will be based in Pittsburgh, PA; Cleveland, OH; East Brunswick,…
Added 6 mins ago
Project Manager - 3057473
Apex Systems, Inc.
Cleveland, OH
Added 7 mins ago
Group Product Manager, Compliance Agent Experience
Coinbase
Columbus, OH
Partner with Engineering, Data Science/ML, Compliance Program owners, and CX Operations to deliver integrated tooling that reduces context-switching and improves end-to-end investigation…
Added 7 mins ago
T
Sourcing Manager Technology And Telecom
TEKsystems
Columbus, OH
- $55 to $60 USD / hour
The Sourcing Manager, Technology & Telecom is responsible for developing and executing category strategies for technology-related spend, including software, SaaS, cloud services,…
Added 7 mins ago
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Senior Product Marketing Manager
GoTo
Columbus, OH
- $113,000 to $132,000 USD / year
As a Senior Product Marketing Manager , GoTo Connect, you will:
Added 7 mins ago
Product Marketing Manager
Meta
Columbus, OH
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 7 mins ago
AI Risk and AI Risk Governance Manager-1
Huntington National Bank
Columbus, OH
Support risk governance program expectations for AI agents and agentic AI systems, including requirements related to autonomy, delegated decision-making, tool and API access, task…
Added 7 mins ago
Sr Manager - Proj/Prog
Maximus
Columbus, OH
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 7 mins ago
Lead Technical Program Manager - Portfolio Manager
JPMorgan Chase
Columbus, OH
As a Lead Technical Program Manager at JPMorganChase within Enterprise Technology Infrastructure Platforms Foundational Services team, you will own end-to-end delivery of large-scale…
Added 7 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Columbus, OH
- $55 to $65 USD / hour
5+ years as a project manager delivering IT, data, or audit/compliance projects.
Added 7 mins ago
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Principal Product Manager - Commerce AI Platform
Microsoft
CA · WA · NY · Mountain View, CA · Redmond, WA · Mountain View · Redmond · New York
- $165,600 to $331,200 USD / year
We are looking for a Principal Product Manager to own our catalog APIs and lead the catalog gap roadmap together with a large, experienced engineering and applied science team. You will…
Added 7 mins ago
M
Principal Product Manager - Monetization Product, Privacy
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 8+ years experience in product/service/program management or software development
Added 8 mins ago
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Principal Product Manager, Business Apps in Work IQ
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $165,600 to $331,200 USD / year
…Applications in Work IQ extends that intelligence beyond productivity data to how the business operates, bringing together business data, relationships and processes from Dynamics 365,…
Added 8 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
Added 8 mins ago
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Principal Product Manager, Search Ads- Retail Lead
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $331,200 USD / year
…consumer ecosystem. We partner closely with Engineering, Design, Data Science, Research, Sales, and Business teams to develop products that help advertisers connect with customers while…
Added 8 mins ago
M
Senior Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…team, you’ll join a diverse global community of engineers, program managers, data scientists, security researchers, and threat hunters who apply deep knowledge of attacker tactics and…
Added 18 mins ago
GI
PC Systems Specialist – TS/SCI Required
GD Information Technology, Inc.
United States
- $30.6 to $41.4 USD / hour
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
Added 25 mins ago
M
Senior Category Manager - Surface Accessories
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
…component of the Surface Consumer business. As the Senior Category Manager - Surface Accessories, you will be responsible for managing and growing this global business unit. In addition to…
Added 26 mins ago
Engineering Manager, Cloud Security Engineering
Cisco Systems, Inc.
RTP, NC · San Jose, CA
As an Engineering Manager, you will lead a team delivering and operating one or more cloud security services, such as Cloud Guardrails, Cloud Security Issues (Detect and Remediate), or…
Added 44 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Helena, MT
- $55 to $65 USD / hour
5+ years as a project manager delivering IT, data, or audit/compliance projects.

Amazon.com Services LLC

Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking

Bellevue, WA, United States

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Job details

Experience: 5+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver. Basic qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Demonstrated experience in competitive benchmarking, competitive intelligence, or market research Preferred qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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