Jobs in the United States

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Assistant Manager I
Family Dollar
Chireno, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added just now
Assistant Manager I
Family Dollar
Las Vegas, NM
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added just now
Assistant Manager II
Family Dollar
Kersey, CO
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added just now
Assistant Manager II
Family Dollar
Stephenville, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added just now
Assistant Manager II
Family Dollar
Lubbock, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added just now
Assistant Manager I
Family Dollar
Whitesboro, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Principal Project Manager - Highway Design/Construction - Transportation
Parsons Transportation Group
OH
Parsons is seeking a Principal Project Manager to join our actively growing team in Cincinnati supporting major transportation design and construction management programs in the East…
Added just now
Sr. Project Manager- FAA (Dallas, TX)
Parsons Government Services Inc.
TX
Parsons is seeking an experienced On-Site Project Manager to provide day-to-day project leadership and coordination for a major aviation and mission-critical facilities program.
Added just now
Senior Safety Specialist
Parsons Transportation Group
NV
Assists or advises a project or program manager in ensuring that the site-specific SH&E plans, workplaces, and operational tasks being conducted conform to Parsons' risk management…
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Engineering Manager - Bridge Design/Build/Construction
Parsons Transportation Group
IN
Parsons is now hiring an Engineering Manager who can lead a team of professionals working on our expanding portfolio of infrastructure projects!
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Restaurant Shift Supervisor
Perkins
N. Ft Myers, FL
Must have high level of mobility/flexibility · Must possess a high level of coordination
Added just now
Fitout Apprentice
Austal USA LLC
Mobile, AL
Must have successfully completed a related technical training program or have the equivalent craft work experience · Must have the ability to bend, squat, stoop, crawl, and kneel
Added 1 min ago
Server
Perkins
N.Ft Myers, FL
Must have high level of mobility/flexibility · Must possess a high level of coordination
Added 1 min ago
Branch Manager 3 - Meadowood-Reno, NV
U.S. Bank National Association
Reno, NV
Bank location five (5) days per week
Added 1 min ago
Medical Assistant Team Lead
PMR Illinois Holding, LLC
United States
Performs other duties as assigned and modified at manager’s discretion.
Added 1 min ago
Server
Perkins
N.Ft Myers, FL
We are looking Servers Evening shifts - Dinners/Nights/Weekends 3pm-11pm Availability · Must have high level of mobility/flexibility
Added 1 min ago
Relationship Associate - Trust Administration
Franklin Templeton
New York, NY
Fiduciary is owned by Franklin Templeton, a forward-thinking asset manager that has built its success through powerful partnerships. We leverage cutting-edge strategies and deep insights to…
Added 1 min ago
BSA Specialist
Enterprise Bank & Trust
Remote, United States
Minimum of 2-3 years of banking experience required
Added 1 min ago
T
Construction Project Manager IV
TEKsystems
Trenton, SC
- $80 to $105 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 1 min ago
T
Senior Contracts Manager
TEKsystems
Midlothian, TX
- $29.68 to $48.4 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 1 min ago
Auto BDC Manager
Vara Chevrolet
San Antonio, TX
The BDC Manager at Vara Chevrolet plays a vital role in generating appointments from all lead sources. They support the sales staff in their efforts to generate business by monitoring their…
Added 1 min ago
Personal Training Lead
LTFMGTCO LTF Club Management Co, LLC
United States
As a Personal Training Manager, you will lead a team of Fitness Professionals through their career at Life Time. You will supervise all revenue departments and Team Members within Life Time…
Added 1 min ago
Travel Sales Manager
AAA Northern California, Nevada & Utah
Clinton, UT
Benefits – Medical, Dental, Vision, wellness program and more!
Added 2 mins ago
People and Culture Manager, Complex | Courtyard And Hampton Inn Santa Monica
Crescent Hotels & Resorts
Santa Monica, CA
We are looking for our next great Complex People & Culture Manager to join our management team. We are committed to providing you with:
Added 2 mins ago
AU
Security Officer Flex Unarmed Patrol
Allied Universal
Waipahu, HI
- $18.12 USD / hour
Must have reliable transportation

Amazon.com Services LLC

Senior Manager, Human Resources Specialist

Boston, MA, United States
Bellevue, WA, United States
Arlington, VA, United States
Atlanta, GA, United States
Dallas, TX, United States

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Job details

Experience: 7+ years leading employee-experience, CX, or program functions, including people leadership
Posting language: English
Posted: Nov 6, 2026

Original job description

Why this role exists When an Amazonian needs time away for their health, a new baby, or a family emergency, the experience we give them lands at the most vulnerable moments of their working life. Our obligation: do not make a hard (or delightful) moment harder. This leader owns that obligation end to end - the whole experience of taking a leave, across every channel the employee and their manager touch, from the first "I need time" to the return to work. This role sits inside the single-threaded, obligation-based Leaves model reporting through Business Enablement and Employee Experience. You own the experience obligation; the partner pillar, Business Enablement, owns the data, visibility, defect, and business-case layer. The seam between you is deliberate and defined - the employee never experiences it.

What you own The end-to-end leave experience across channels - the experience employees, managers, and HR partners have across self-service, chat, and HR/manager-assisted support, and the experience of back-office service delivery (owned operationally by Service Operations; you own how it feels, not how it is run). You own what it feels like to navigate a leave end to end. The employee should experience one Leaves function with one answer - never routed between teams, never handed a confusing message at a sensitive moment.

Proactive and reactive communications and content - chat replies, letters, notifications, and in-the-moment messaging. You own whether an employee understands what is happening to them and why. You deliver these experiences through platform and channel capabilities.

The experience priorities, and the truth behind them - Leave post-resolution review (PRR), contacts per leave case, self-service and deflection, and the experience of each journey step. You own not just the metrics but the causation behind them: you search for what actually drives the number, separate signal from noise, and are persistent about fixing root causes rather than symptoms. Additionally, you own the experience signal and the standard; the underlying data and system of record sit with Business Enablement, which you consume and inform.

The experience standard - you publish the bar for intake, tone, clarity, and resolution that service, product, and compliance design against. Your deliverable is the standard others build to, not an opinion they consult.

How you operate - a forward-deployed, AI-native builder This is a non-tech builder role. You and your team are forward-deployed into the employee's actual experience - combining deep customer empathy with the ability to build. You treat customer discovery as the work, not a precursor to it: you spend real time in the lived experiences of employees, managers, and People Experience and Technology (PXT) partners, and you turn what you learn into shipped improvements, working directly with product, tech, service operations, and compliance.

Customer-focused first - you start from the employee and the line leader, not the system. You go the extra mile to understand an experience escalation, make it intuitive and customer-centric, and clearly separate what we own from root causes that sit elsewhere - and own the pen to influence dependency prioritization.

Build on the platform, don't wait for it - you use the available AI and platform capabilities to make experiences real at speed. You reach for the mechanism before the headcount.

Domain-builder bench - you lead and grow a team of domain builders: today's deep experts, upskilled to build directly on our tools, immediately shifting how we deliver for our customers.

Route signal back - the experience defects you find feed the product and compliance interfaces, so each fix hardens the system that produced it.

What success looks like A truly representative, end-to-end measure of the leave experience that matches what the employee, manager, and line PXT actually goes through, not a set of disconnected stage metrics.

PRR and contacts-per-case moving because root causes are fixed - not because surge capacity is masking them.

Managers and employees stop being redirected for questions they shouldn't have to ask and answers they should have in the moment.

A domain-builder team that ships experience improvements directly, in partnership with product and tech.

Who this is for A Senior Manager-level, customer-focused builder who is energized by owning an experience no one has owned whole before; who treats time in the customer's reality as the job; who can hold a clear, humane standard for the most vulnerable moments of working life; and who builds - with AI as the default leverage - rather than admires the problem. You would rather ship an improvement an employee can feel this month than produce a plan about it. You hold the line that the complexity is ours to absorb, never the customer's to broker. Basic qualifications

Bachelor's degree
7+ years leading employee-experience, CX, or program functions, including people leadership
Track record owning an end-to-end customer/employee experience and the metrics behind it
Experience shipping improvements in partnership with product/tech teams
Fluency building with AI/automation as primary leverage Preferred qualifications
Experience in leave/benefits, HR, or a regulated employee-facing domain
History of setting experience standards that other teams design against

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 164,700.00 - 222,800.00 USD annually USA, MA, Boston - 164,700.00 - 222,800.00 USD annually USA, TX, Dallas - 164,700.00 - 222,800.00 USD annually USA, VA, Arlington - 164,700.00 - 222,800.00 USD annually USA, WA, Bellevue - 164,700.00 - 222,800.00 USD annually

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Jobs in the United States