Jobs in the United States

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Added 7 mins ago
Industrial Automation Application Developer
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We are seeking an experienced Industrial Automation Application Developer to support our terminal automation systems and industrial automation solutions, including the back-office database…
Added 12 mins ago
EG
Microsoft Dynamics CRM Developer
EMCOR Group
Irvine, CA
- $125,000 to $150,000 USD / year
EMCOR Mechanical Services has an opportunity for a Microsoft Dynamics CRM Developer. The Microsoft Dynamics CRM Developer is responsible for designing, developing, customizing, and…
Added 14 mins ago
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Long-Term Temporary Remote Database Analyst Position- Must Live in Florida
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Remote, United States
- $20 USD / hour
…opportunity for someone with strong Microsoft Access, Excel, VBA, SQL, and database development experience who enjoys working in a fast-paced, analytical…
Added 33 mins ago
AML Analytics Consultant
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Added 33 mins ago
Associate Director - AML Analytics (Consulting)
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Strong proficiency in SQL and Excel; Python or R advantageous
Added 33 mins ago
AML Analytics Consultant
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Added 47 mins ago
Data Analyst
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Added 54 mins ago
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Added 54 mins ago
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Added 58 mins ago
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Added 59 mins ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
Oliver Wyman Actuarial Internship Summer 2027
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Added 1 hour ago
Vice President (#7887)
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Added 1 hour ago
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Technology Specialist II
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Added 1 hour ago
Engagement Manager (EXL94)
ExlService.com, LLC
NEW YORK, NY

Amazon.com Services LLC

Senior Customer Success Manager, Consumables Private Brands

Seattle, WA, United States
New York, NY, United States

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Job details

Experience: 4+ years of account management, project or program management or buying experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Shape the future of E-commerce by transforming supplier partnerships into strategic advantages for Amazon's Consumables Private Brands business. As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio - a global range of consumables products built to meet customers' daily needs - and play a crucial role in scaling these brands on the world's largest e-commerce platform.

Join our dynamic team as a Senior Customer Success Manager supporting strategic supplier partnerships within the Consumables Private Brands organization. In this role, you'll drive business growth, enhance supplier satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. You'll work closely with Private Brand stakeholders across WW Consumables, implementing tactical plans, providing strategic guidance, and contributing to continuous improvement initiatives that create measurable impact for both vendors and customers. You have strong financial acumen, a high attention to detail, and a healthy obsession for the rapidly evolving world of consumer packaged goods and product innovation.

Key job responsibilities Partner with private brand suppliers to develop and execute strategic business plans across marketing, merchandising, and supply chain management, with a focus on scaling selection on .com based on market trends and customer needs.

Analyze category P&L performance on a weekly and monthly basis, monitoring profitability goals and diving deep where needed to drive continuous improvement.

Build and maintain collaborative relationships while serving as the primary point of contact for private brand supplier needs, influencing stakeholders and helping them understand brand positioning, key points of difference, and target customer.

Guide suppliers through Amazon's tools, policies, and growth opportunities while partnering closely with supply chain to support operational planning, forecasting, and inventory investments.

Collaborate with cross-functional teams including Commercialization, Pricing, Instock Management, marketing, product development, finance, and transportation to deliver on net revenue and customer satisfaction goals.

Develop a thorough understanding of the Consumables market, seasonality, and global trends, continuously monitoring competitor efforts and identifying new private brand selection opportunities.

Contribute to process improvements and innovation initiatives that benefit the broader Consumables Private Brands organization

A day in the life As a Sr. Customer Success Mgr, a typical day might include:

Collaborate with cross-functional teams to resolve supplier inquiries and implement solutions across the private brand portfolio

Review and analyze category performance data to identify growth and profitability opportunities Develop and present strategic recommendations to suppliers and internal stakeholders

Participate in team meetings and knowledge-sharing sessions focused on private brand strategy and innovation

Manage multiple projects while maintaining high service standards across the vendor base Basic qualifications

Experience with strong project management skills and the ability to thrive in a fast-paced environment
Bachelor's degree or equivalent
4+ years of account management, project or program management or buying experience
Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
Experience at a relationship management role in an enterprise environment or equivalent
Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
Experience working with large, complex data sets
Experience with written and verbal communication and presentation Preferred qualifications
3+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience
Experience with Salesforce, OBI, SQL, SharePoint, and Tableau
Experience handling ambiguous or undefined challenges through strong problem solving abilities
Experience in process improvement/quality control tools and methods
Associate's degree or above, or Advanced technical degree
Experience working with multiple groups of stakeholders
Experience in project management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 88,000.00 - 154,000.00 USD annually USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually

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