Jobs in the United States

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Added 2 hours ago
Senior Director, CS&E
J&J Family of Companies
Raritan, NJ
Experience leading across a broad, complex Life Sciences, MedTech, or Tech portfolio.
Added 3 hours ago
O
Founding Robot Learning Research Lead
Origin
San Francisco, CA
- $100,000 to $350,000 USD / year
BS/MS/PhD in CS, Robotics, ML, or related field from Stanford, MIT, UC Berkeley, CMU, Georgia Tech, ETH Zürich, or UPenn, or equivalent exceptional experience shipping learned systems on…
Added 4 hours ago
Regional Manager-Mobile Business
ASSA ABLOY
Ulsoor, IN
Added 6 hours ago
Software Development Engineer, Customer Experience Improvement - Defect Enrichment
Amazon
Austin, TX
ARCADE (Automated Root Causing, Attribution and Defect Elimination) is the Defect Elimination system within CXI Tech, manifesting Amazon's commitment to preventing customers from receiving…
Added 8 hours ago
SA
DevOps Engineer (R6610)
Shield AI
Seattle, WA · Dallas, TX
- $125,000 to $200,000 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 11 hours ago
Sr. Capital Markets Manager
CS Power Tech Inc.
NY
Added 12 hours ago
Software Engineer II
LexisNexis Risk Solutions Inc. Company
Alpharetta, GA
Added 13 hours ago
Director, Paid Social
DEPT®
Remote, United States
Added 13 hours ago
MC
Quality Control Inspector
Murray Company Mechanical Contractors
Rancho Dominguez, CA
- $40 to $50 USD / hour
…sectors such as microelectronics, pharmaceutical, and high-tech industrial construction. The Quality Control Inspector will oversee inspection activities, maintain documentation accuracy,…
Added 13 hours ago
C
Sr. Onboarding Project Specialist
Cofactr
Remote, United States
- $85,000 to $110,000 USD / year
Tech Stack Experience: Familiarity with tools like SFDC, Pylon, Notion, Gainsight, or Metabase; ability to quickly learn new platforms.
Added 13 hours ago
ES
EverHealth - Sr Salesforce Administrator / Architect (Remote, US)
EverCommerce Solutions Inc.
Remote, United States
- $110,000 to $130,000 USD / year
Candidates based in the Chicago area will work hybrid, meeting with the team in person 1–2 days per week
Added 13 hours ago
F
Product Manager, Data & AI
Freshpaint
Remote, United States
- $160,000 to $180,000 USD / year
Added 14 hours ago
Protocol Technician Level 1
MSR-FSR
Santa Clara, CA
Provide support to BU in cleanup efforts such as tech room, bays, labs etc. as assigned.
Added 14 hours ago
Preflight Technician
Moss Holding Company
Kaysville, UT
Work with Tech Design and Patterning to ensure the customer has the correct shape size to create their art files.
Added 15 hours ago
F
Associate Education Services Specialist (12 month contract)
Flashpoint
Remote, United States
- $63,200 USD / year
- Learn the tech stack and standard operating procedures, including Zoom Webinar, Asana, Wistia, Salesforce, Pardot, ChurnZero, Beamer, Thinkific, Loom, and iMovie
Added 15 hours ago
AA
Principal / Senior Data Scientist, Agentic AI
Arlyn AI
New York, NY
- $175,000 to $255,000 USD / year
- Bachelor’s/Master’s degree with 5+ years of industry experience in finance, biotech, or tech startups, Or PhD in a quantitative field (CS, Computational Biology, Statistics, etc.) with 2+…
Added 16 hours ago
Operations Technician - Rotor Dynamics & Balancing
Centrus Global
Oak Ridge, TN · TN
If you like hands-on work, high-tech systems, and being at the heart of complex operations, this role was built for you. As an Operations Technician at Centrus Energy, you’ll help bring…
Added 16 hours ago
S
Customer Success Operations Manager
Supplier.io
Remote, United States
- $120,000 to $130,000 USD / year
Own the Customer Success tech stack (HubSpot, Gong and Custify), including health scoring, workflow automation and data hygiene.
Added 17 hours ago
R
Industry Principle, Multifamily
Rilla
Brooklyn, NY
- $110,000 to $200,000 USD / year
Added 17 hours ago
Security Engineer III, Customer Service Security
Amazon.com Services LLC
Seattle, WA
- Experience as a mentor, tech lead or leading an engineering team
Added 17 hours ago
Security Engineer III, Customer Service Security
Amazon.com Services LLC
Seattle, WA
- Experience as a mentor, tech lead or leading an engineering team
Added 18 hours ago
Senior Software Development Engineer, Teleoperation
Amazon.com Services LLC
Wilmington, MA · North Reading, MA
- Experience as a mentor, tech lead or leading an engineering team
Added 18 hours ago
Staff ML Engineer
Machinify
Remote, United States
Address critical infrastructure needs by tracking and reducing tech debt while strengthening system reliability and scalability.
Added 18 hours ago
Staff Product Manager, AI
OneSignal
Remote, United States
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and…
Added 19 hours ago
Director, Revenue Enablement - Technical Skills Enablement (Remote Eligible)
Smartsheet
Bellevue, WA
…AI-Based Content Creation & Experiences CoE and the enablement tech stack to deliver just-in-time, proficiency-aware skilling…

Amazon.com Services LLC

Security Engineer III, Customer Service Security

Seattle, WA, United States

Apply on amazon.jobs About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Do you want to protect customers at a global scale while seeing the direct impact of your work? The Customer Service Security team at Amazon is looking for a Systems Security Engineer who thrives in ambiguity and is passionate about engineering solutions that reduce security risk across customer service operations. With billions of customer contacts per year spanning more than 40 countries, the security challenges here are complex and the stakes are real.

In this role, you will partner directly with business teams to identify security risks, design pragmatic controls, and build solutions that simultaneously improve security outcomes, customer experiences, and associate experiences. You will own security architecture decisions, lead risk mitigation discussions, and construct frameworks that enable others to apply your work in a repeatable way. If you are a self-starter who can navigate undefined problems and turn them into scalable security solutions, we want to hear from you.

Key job responsibilities

Lead security reviews, threat modeling, and risk assessments for customer service systems, identifying pragmatic approaches to mitigate risks while enabling teams to launch securely.
Design and build security controls and engineering solutions that protect customer data and empower secure customer contacts at scale.
Partner with business stakeholders, product owners, and engineering teams to understand emerging risks and define security strategies where none yet exist.
Create security frameworks, runbooks, and rubrics for new problem domains that enable other engineers to apply consistent, repeatable security practices.
Communicate security risk and design decisions clearly in writing to both technical and non-technical audiences, and mentor other security engineers on best practices.

A day in the life You will operate independently, engaging directly with business and engineering teams to uncover security risks that do not come with predefined solutions. On a given day you might be conducting a threat model for a new customer contact workflow, writing a security framework that other teams will adopt, or reviewing architecture proposals to ensure they meet the security bar. Much of your time is spent navigating ambiguity - translating business context into concrete security requirements and building the path forward. You will balance proactive roadmap-driven work with responding to emerging security concerns as they arise.

About the team The CS Security team is dedicated to reducing security risk across Amazon's customer service organization. We engineer solutions that keep customer data secure while enabling fast, high-quality customer and associate experiences at massive scale. Our work touches billions of customer contacts annually across more than 40 countries, giving you the opportunity to build relationships across the company and scale your solutions globally. We are investing in new engineering capabilities to make every customer contact more secure, and this is an exciting time to join as we shape that future.

Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic qualifications

4+ years of non-internship background in troubleshooting systems issues, analyzing logs, or automating complex tasks using command line tools experience
5+ years of work in identifying security issues and risks, and developing mitigation plans experience
4+ years of (non-internship) scripting, programming, and security code review in common programming languages experience
Knowledge of at least two of the following programming languages: Scala, Java, Python, C/C++, or Go
Experience working in identifying security issues and risks, and developing mitigation plans
Experience (non-internship) in industry-based security vulnerabilities identification, attack patterns, and remediation techniques
Experience as a mentor, tech lead or leading an engineering team Preferred qualifications
Experience applying threat modeling or other risk identification techniques or equivalent
Experience with security in service-oriented architectures/microservices and web services
Experience conducting insider threat investigations
Experience securing telephony systems against risk

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 178,400.00 - 226,700.00 USD annually

Apply on amazon.jobs About employer

More about this job

Skills

Customer service
Security threats
Workflow
Troubleshooting
Programming languages
Scala
Oracle Java
Python
C
C++
Go
Microservices
Recruitment
Mental health

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Work requirements

Jobs in the United States