Jobs in the United States

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Sr. Field Service Technician - Austin, TX
Rivian
Austin, TX
- $31.84 to $53.2 USD / hour
…addressed without local vehicle access by evaluating logged vehicle data and technical…
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Sr. Field Service Technician - Houston, TX
Rivian
Houston, TX
- $31.84 to $53.2 USD / hour
…addressed without local vehicle access by evaluating logged vehicle data and technical…
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Audio DSP & Tuning Engineer
Rivian
Palo Alto, CA
Work closely with Audio QA Engineers to establish objective automated test metrics for DSP algorithms, signal routing, and dynamic limits.
Added just now
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Sr. Field Service Technician - Houston, TX
Rivian
Houston, TX
- $31.84 to $53.2 USD / hour
…addressed without local vehicle access by evaluating logged vehicle data and technical…
Added just now
Battery Test and Validation Manager, Mechanical and Structural
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Tustin, CA
…principles through execution and lead a team of test and validation engineers. You’ll apply deep technical domain expertise to shock, vibration, and structural dynamics challenges and…
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Sr. Mechatronics Systems Engineer
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Irvine, CA
At Rivian, Mechatronics Engineers are the domain owners from requirements through production for functional systems.
Added 3 mins ago
Software Engineering Manager (Factory Data)
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Santa Ana, CA
As Software Engineering Manager for Factory Data, you will lead a team of data and software engineers building the real-time data infrastructure that connects factory PLCs, sensors, and…
Added 4 mins ago
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🎉 Backend Engineer, Engagement
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Remote, United States
- $195,000 to $220,000 USD / year
This is a high-leverage seat. You’ll be one of a handful of backend engineers on a small squad with iOS and Android engineers, working directly with product, design, and data science. Your…
Added 4 mins ago
SSR Engineer - Federal
Hewlett Packard Enterprise
Herndon, VA
…help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to…
Added 4 mins ago
Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL
Hewlett Packard Enterprise
All, OK · All, TX
Example scenario: A newly deployed HPE Private Cloud Enterprise system at a customer data center loses connectivity to its identity provider following a power cycle. SSO is broken for…
Added 5 mins ago
Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL
Hewlett Packard Enterprise
All, OK · All, TX
Example scenario: A newly deployed HPE Private Cloud Enterprise system at a customer data center loses connectivity to its identity provider following a power cycle. SSO is broken for…
Added 5 mins ago
Expert Cyber Security Engineer
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Chantilly, VA
Expert Cyber Security Engineers capture and refine information security requirements and ensure that the requirements are integrated into information technology component products and…
Added 11 mins ago
Senior Turbomachinery Aerodynamic Engineer
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Bethlehem, PA · Houston, TX
This position follows a hybrid work arrangement with four days per week in the office and requires minimal travel, typically less than 10%
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Fire Alarm Designer
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Kansas City, MO
- $75,000 to $100,000 USD / year
Prepare and submit complete submittal packages, including drawings, calculations, and product data, to AHJs for permit
Added 16 mins ago
Technical Lead Software Engineer, Routing
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…MySQL), non-relational (BigTable, Cassandra, Redis, etc), and data warehouses (BigQuery, Snowflake,…
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Senior Windows System Engineer
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Leads multiple project teams of other software systems engineers responsible for all stages of design and development for complex products and platforms, including solution design,…
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Fire Alarm Designer
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Prescott, AZ
- $75,000 to $100,000 USD / year
Prepare and submit complete submittal packages, including drawings, calculations, and product data, to AHJs for permit
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Sr Principal Product Trainer
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United States
Obtain and analyze technical data from IETMs, engineering schematics, maintenance procedures, and SMEs to ensure technical accuracy of all instructional content.
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Sr Systems Integration Engineer – Radiation Producing Subsystem
x Varian Medical Systems, Inc.
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The candidate will join an interdisciplinary team of microwave, electrical, mechanical, materials, and servo algorithm engineers. The role involves contributing to the design and definition…
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Transmission Engineer I-IV
City of Denton
Denton, TX
- $25.53 to $40.85 USD / hour
…developer, catalogs, manufacturer's literature, field gathered data, easement, survey, and verbal…
Added 23 mins ago
Data Engineer – Mobile Monetization – Big Data, GenAI & Mobile AdTech
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You'll collaborate with Product Managers, ML Engineers, Data Scientists, and Backend Engineers to build next-generation Mobile AdTech products.
Added 24 mins ago
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Principal Product Manager, Data
Figure Lending
San Francisco, CA · Pittsburgh, PA
- $154,000 to $231,000 USD / year
We’re looking for a Principal Product Manager, Data to join our growing team! As Principal Product Manager, Data, you’ll partner with Data leadership to drive ML, GenAI, and data products…
Added 29 mins ago
Senior Staff Technical Program Manager, International Programs
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Added 29 mins ago
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Fire Sprinkler Designer
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Raleigh, NC
- $75,000 to $95,000 USD / year
Perform hydraulic calculations and evaluate water supply data and flow test results
Added 30 mins ago
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Fire Sprinkler Designer
GPAC
Irvine, CA
- $75,000 to $95,000 USD / year
Perform hydraulic calculations and evaluate water supply data and flow test results

Amazon.com Services LLC

Security Engineer II, Customer Service Security

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Do you want to protect customers at a global scale while seeing the direct impact of your work? The Customer Service Security team at Amazon is looking for a Systems Security Engineer who thrives in ambiguity and is passionate about engineering solutions that reduce security risk across customer service operations. With billions of customer contacts per year spanning more than 40 countries, the security challenges here are complex and the stakes are real.

In this role, you will partner directly with business teams to identify security risks, design pragmatic controls, and build solutions that simultaneously improve security outcomes, customer experiences, and associate experiences. You will own security architecture decisions, lead risk mitigation discussions, and construct frameworks that enable others to apply your work in a repeatable way. If you are a self-starter who can navigate undefined problems and turn them into scalable security solutions, we want to hear from you.

Key job responsibilities Lead security reviews, threat modeling, and risk assessments for customer service systems, identifying pragmatic approaches to mitigate risks while enabling teams to launch securely. Design and build security controls and engineering solutions that protect customer data and empower secure customer contacts at scale. Partner with business stakeholders, product owners, and engineering teams to understand emerging risks and define security strategies where none yet exist. Create security frameworks, runbooks, and rubrics for new problem domains that enable other engineers to apply consistent, repeatable security practices. Communicate security risk and design decisions clearly in writing to both technical and non-technical audiences, and mentor other security engineers on best practices.

A day in the life You will operate independently, engaging directly with business and engineering teams to uncover security risks that do not come with predefined solutions. On a given day you might be conducting a threat model for a new customer contact workflow, writing a security framework that other teams will adopt, or reviewing architecture proposals to ensure they meet the security bar. Much of your time is spent navigating ambiguity - translating business context into concrete security requirements and building the path forward. You will balance proactive roadmap-driven work with responding to emerging security concerns as they arise.

About the team The CS Security team is dedicated to reducing security risk across Amazon's customer service organization. We engineer solutions that keep customer data secure while enabling fast, high-quality customer and associate experiences at massive scale. Our work touches billions of customer contacts annually across more than 40 countries, giving you the opportunity to build relationships across the company and scale your solutions globally. We are investing in new engineering capabilities to make every customer contact more secure, and this is an exciting time to join as we shape that future.

Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic qualifications

3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience
2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience
2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience
Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), or 2+ years of IT Security experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Knowledge of industry-based security vulnerabilities and remediation techniques Preferred qualifications
2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience
Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testing
Experience conducting insider threat investigations
Experience securing telephony systems against risk

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 159,300.00 - 202,400.00 USD annually

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More about this job

Skills

Customer service
Security threats
Workflow
Python
Ruby
Go
Swift
Oracle Java
.NET
C++
Troubleshooting
DNS
Software development
System administration
Recruitment
Mental health

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Work requirements

Jobs in the United States