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General Manager
Community Choice Financial Family of Brands
Chattanooga, TN
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
Added just now
Senior Traffic Engineer
Merrick & Company
Tampa, FL
…traffic models, evaluating roadway capacity and intersection operations, and preparing access and circulation studies. Provides technical leadership for transportation projects involving…
Added 1 min ago
CC
General Manager
Community Choice Financial Family of Brands
Chattanooga, TN
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 1 min ago
OK
Used Car Manager
Ourisman Kia of Bethesda
Chevy Chase, MD
- $38 to $57 USD / hour
Ourisman Automotive Group is seeking an experienced and results-driven Used Car Manager to assist in leading the used car sales team. The Used Car Manager reinforces high standards for…
Added 1 min ago
II
Case Manager Team Lead
Intervention, Inc.
Lakewood, CO
- $26.53 USD / hour
Assist management in hiring process as required.
Added 1 min ago
Field Service Manager
The Raymond Corporation
Chalfont, PA
We are looking for a Field Service Manager to join on team. The Field Service Manager is in charge of supervising and assisting in the coordination and activities of field service…
Added 2 mins ago
Sr. Payroll Administrator
Penguin Solutions
Durham, NC
…deadline-driven environment. This role will be focused on U.S. Payroll operations, but may support global payroll as…
Added 2 mins ago
Customer Experience Manager
Five Below Inc
Costa Mesa, CA
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Added 2 mins ago
FB
Full Time Support Lead Palisades Mall NY
Five Below Inc
West Nyack, NY
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
FB
Full time Support Lead- 5th Avenue NYC
Five Below Inc
NY
- Full-time
Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the…
Added 2 mins ago
FB
Support Lead Full Time
Five Below Inc
Columbia, SC
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
Merchandise manager
Five Below Inc
Harvey, LA
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
FB
Full Time Support Lead
Five Below Inc
Gurnee, IL
- Full-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
Store Manager
Five Below Inc
El Paso, TX
…driving force behind an awesome store experience - balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a…
Added 2 mins ago
Store Manager
Five Below Inc
El Paso, TX
…driving force behind an awesome store experience - balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a…
Added 2 mins ago
Merchandise Manager
Five Below Inc
Boynton Beach, FL
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
Customer Experience Manager
Five Below Inc
Tomball, TX
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Added 2 mins ago
Customer Experience Manager
Five Below Inc
Durham, NC
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Added 2 mins ago
Customer Experience Manager
Five Below Inc
Greenwood, SC
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Added 2 mins ago
FB
Support Lead Part Time
Five Below Inc
Corona, CA
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
FB
Support Lead Part Time
Five Below Inc
Ardmore, OK
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
Support Lead PT- UES, NYC
Five Below Inc
Manhattan, NY
Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the…
Added 2 mins ago
FB
Support Lead Part Time
Five Below Inc
San Rafael, CA
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
FB
Support Lead Part Time
Five Below Inc
Greenwood, SC
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 2 mins ago
FB
Seasonal Support Lead Part Time
Five Below Inc
Greenwood, SC
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.

Amazon.com Services LLC

Retail Lead Associate (Reduced-Time)

Phoenix, AZ, United States

From $20.25 USD / hour

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Job details

Pay: From $20.25 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay starts at $20.25 per hour with benefits available.

Reduced Time Hours: Average work between 30-39 hrs per week.

This role requires open availability BH 3:45-10:15

As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.

Key job responsibilities Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. Utilize inventory management systems to scan, process, and count product. Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices. Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. Work with a manager to maintain the physical safety and quality standards of the site. Work in a fast changing and ambiguous environment. Perform additional duties, as assigned Work flexible hours including nights, weekends, and holidays. Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

About the team Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?

Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders. Basic qualifications

1+ years of floor leader or other leadership, or 1+ years of Amazon experience
3+ years of retail or customer facing, or 1+ years of Amazon experience
High school or equivalent diploma
Are 18 years of age or older
Experience in training others
Experience managing inventory in warehousing, retail or distribution setting Preferred qualifications
Experience in training others

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, AZ, Phoenix - 20.25 - 20.25 USD hourly

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