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Program Manager, Academic (Delaware Regional Medical Campus)
Thomas Jefferson University
United States
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Added 1 min ago
Program Manager, IT Cybersecurity
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Added 1 min ago
Advisor, Retirement Plan Services
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…comprehensive services spanning investment management, plan design, fiduciary risk mitigation, and employee education. You will manage and grow an assigned book of retirement plan clients,…
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Clinical Research Project Manager - Center for Value Based Care
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Senior Lead Digital Product Manager
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Technical Program Manager, Security
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Identify trends and team member developmental opportunities; design and implement methods to increase/improve performance
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Staff Program Manager
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Added 3 mins ago
Civil Engineering - Land Development Market Leader
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Launch Manager
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Postdoctoral Research Fellow
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…of the team including formulation of research questions and design, conduct of experiments, and evaluation of results.…
Added 4 mins ago
Technical Product Manager
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Senior Associate, Emergency Management Exercises
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- $95,000 to $115,000 USD / year
…supporting government personnel and subject-matter experts in the design and execution of HSEEP-aligned exercises. To be successful in this role, you'll need to excel in four key…
Added 5 mins ago
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Lead Shop Tech - Manufacturing & Installation
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Product Operations Manager
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…cross-functional stakeholders. Together, we identify opportunities to design and scale repeatable processes, and we bring clarity and insight to address ambiguous and complex problems at…
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Data Manager
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The Data Manager provides strategic, technical, and operational leadership for the South Carolina Judicial Branch's enterprise data program. The position is responsible for establishing and…
Added 7 mins ago
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Director, Client Solutions & Delivery
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Staff Integration Project Manager
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As a Staff Project Manager, you will manage customer programs and sub-projects, maintaining project timelines, tracking resources, and monitoring financial progress. While managing core…
Added 8 mins ago
Global Trade Compliance Manager
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Commercial Training and Development Manager
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The Commercial Training and Development Manager is responsible for designing, executing, and continuously improving scalable and sustainable learning programs across the North American…

Amazon.com Services LLC

Program Manager, Selling Partner Experience Core Services

Tempe, AZ, United States

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Job details

Experience: 3+ years of advanced Microsoft Word and Excel experience
Posting language: English
Posted: Nov 9, 2026

Original job description

We are looking for an exceptionally organized, self-motivated Program Manager to serve as a force multiplier for the Selling Partner Experience Core Services (SPECS) organization, part of Customer Selling Partner Experience (CSPE). This role blends strategic program management with site operations leadership and community engagement, offering significant ownership, autonomy, and organizational impact. You will run cross-functional initiatives, turn strategic direction into executable plans, and drive the operational rhythms that keep our organization aligned, moving fast, and having fun. As the primary point of contact for Phoenix site activities across the VP-level CSPE organization, you will also lead community engagement efforts including volunteer programs and local partnerships. Day to day, you will apply project management best practices to make your team and process area more efficient. This means defining clear milestones and launch schedules, assigning individual responsibilities, resolving blockers, and facilitating delivery. You will transform raw ideas into clear documentation and requirements, and ensure every project has well-defined measures of success. A key focus of this role is keeping leadership and the broader team organized, informed, and on task. Calendar management and scheduling at a high level will require extremely high standards, attention to detail, and superb organizational skills. You should be comfortable juggling multiple priorities, and managing last-minute escalations with grace. The ideal candidate is a self-starter with a positive attitude who is passionate about employee experience, community involvement, and making the people around them more effective. Clear, concise communication, both written and verbal, is essential.

Key job responsibilities Organizational Effectiveness & Business Operations

Own and drive critical business review cadences including Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs): agenda creation, pre-reads, action item tracking, and follow-through.
Own the SPECS tech roadmap planning cycles: quarterly planning, OP1/OP2, and PI Planning
Track organizational commitments, surface risks early, and ensure delivery against roadmap milestones
Prepare leadership communications including monthly flash updates, org-wide announcements, and information radiators
Coordinate leadership off-sites, all-hands meetings, and strategic planning sessions

Site Operations & Leadership Support

Serve as the primary point of contact for all PHX site-related activities for the SPECS organization and the VP-level CSPE organization based in Phoenix
Coordinate with facilities, IT, and corporate functions on space planning, site logistics, and site-level communications
Identify site-wide learning and development opportunities; coordinate training programs and evaluate effectiveness

Community Engagement & Employee Experience

Lead community engagement activities for the PHX CSPE presence
Identify and coordinate volunteer opportunities with local organizations and community partners
Build relationships with community leaders, universities (ASU, UofA), and local technology groups
Coordinate external events including career fairs, hackathons, networking events, and sponsorship opportunities
Drive initiatives that strengthen Amazon's local reputation and support recruiting pipelines
Lead employee experience programs: social events, recognition programs, and culture-building activities

A day in the life No two days in this role look exactly the same, but they all center on keeping people aligned, informed, and moving forward. Here is what a typical week might look like.

Your mornings often start by reviewing action items from recent Weekly or Monthly Business Reviews, following up with engineering leads, product managers, and operations partners across the SPECS organization to keep commitments on track. You may spend part of your morning preparing a pre-read document for an upcoming leadership review or drafting a monthly flash update that distills complex program status into clear, actionable takeaways for VP-level stakeholders within CSPE.

Midday, you might shift to site operations: connecting with facilities and IT on a space-planning request for the growing Phoenix site, coordinating logistics for an upcoming all-hands meeting, or reviewing proposals for a new training program. You are the go-to person when anyone in the PHX office needs to know who to call, what is happening on-site, or how to get something done.

In the afternoon, you could be working with local universities like ASU or UofA to finalize details for a career fair, aligning with community partners on a volunteer event, or planning the next employee recognition activity. You balance these external-facing efforts with internal collaboration, partnering with Executive Assistants across Amazon Payments to coordinate leadership calendars and resolve scheduling conflicts.

About the team Selling Partner Experience Core Services (SPECS) is part of the Customer Selling Partner Experience (CSPE) organization, responsible for the core systems and capabilities that enable millions of sellers to list and manage their products on Amazon. Our Phoenix site is a growing hub of product, engineering, and operations talent, and this role is central to ensuring we scale effectively while maintaining a strong culture and community presence. Basic qualifications

Experience in program or project management
Experience in requirement gathering and ability to write clear and detailed requirement document
Knowledge of Lean principles and DMAIC methodology
3+ years of advanced Microsoft Word and Excel experience Preferred qualifications
Experience in a highly analytical, results-oriented environment with cross functional interactions
Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
Experience driving employee engagement
Experience working with Affinity groups.
Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually

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More about this job

Skills

Program management
Community engagement
Project management
Documentation
Scheduling
Attention to detail
Organizational skills
Leadership
Strategic planning
Logistics
Microsoft Word
Microsoft Excel
Software development
Recruitment
Mental health

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