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Data Scientist II
Truist Bank
Atlanta, GA
1. Independently perform sophisticated data analytics (ranging from classical econometrics to machine learning, neural networks, and natural language processing) in a variety of…
Added 2 mins ago
Senior Manager, Digital Product Management
Charles Schwab Inc.
Westlake, TX · Austin, TX · Orlando, FL · Lone Tree, CO
As a Senior Manager, Digital Product Management, you will lead shared digital capabilities that connect representative and client communication channels with the platforms used by Schwab's…
Added 3 mins ago
Quantitative Analyst – Quant Analyst Program
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New York
…with Millennium's portfolios at the Firm-wide and Portfolio Manager levels, with a focus on the market, credit and liquidity risks the Firm faces in the course of its business. At the…
Added 13 mins ago
Senior Production Insurance AI Evaluation Specialist
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…because we know our people are our true differentiator. As a Senior Production Insurance AI Evaluation Specialist, you will run an expert quality review function for active AI agents…
Added 30 mins ago
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Finance Systems Analyst - Integrations and Automation
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- $83,000 to $116,000 USD / year
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Added 33 mins ago
Technical Product Owner-Vice President (Corporate Technology, Document Platform)
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Added 50 mins ago
Java Backend & Microservices Applications Development Manager, Vice President
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…scalable and resilient backend systems, and work closely with data scientists to integrate machine learning models that deliver unparalleled value to our…
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…opportunity to lead either our Product Onboarding or our Product Manager Machine Learning programs. As a member of the Product College team, the Principal Associate will be responsible for…
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Senior Product Manager, Staffing and AI Agents
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- $150,000 to $250,000 USD / year
- Write detailed product requirements and work closely with engineering and machine learning teams to deliver products.
Added 1 hour ago
Manager, Data Science, Payments & Subscriptions
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Added 1 hour ago
Data Scientist II
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Enterprise Quality Manager
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…research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality…
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Senior Project Manager, Technology Enablement & Quality Transformation - Remote
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- $112,700 to $193,200 USD / year
The Senior Project Manager, Technology Enablement & Quality Transformation is responsible for leading complex technology initiatives that support a large Quality organization spanning…
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Head of Enterprise KYC Technology Risk Engine Development- Director
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Partner with quantitative analysts and data science teams to productionize predictive models and machine learning algorithms (e.g., anomaly detection, behavioral scoring, automated risk…
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FP&A Senior Manager
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FP&A Senior Manager Fully Remote – Eastern or Central Time Zone
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Business Analytics Manager Senior - Consumer Data Solutions & Analytics
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Director, AI Enablement
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Knowledge, Abilities and Skills: Strong understanding of machine learning (ML), NLP, generative AI, and ML concepts.
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Senior Engineer - Data Engineering
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Toyota's Digital Innovations team in the Supply Chain group is seeking multiple talented Senior Data Engineers to join our development team. This role will focus on implementing and…
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Sr. Technical Program Manager, AWS Manufacturing Operations
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Principal Technical Program Manager
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Senior Data Scientist
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GitHub is seeking experienced professionals to elevate our data and analytics efforts. As a Senior Data Scientist in Data Science, you will leverage your deep expertise and knowledge of…
Added 4 hours ago
Program Manager
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The Program Manager will support the Principal Investigator (PI), faculty technical leads, and senior personnel in managing project operations, recruiting and supervising research…

Amazon.com Services LLC

Program Manager, Predictions & Machine Learning , NASC Flow, Labor And Tech

Austin, TX, United States
Nashville, TN, United States
Bellevue, WA, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview The Predictions & Machine Learning charter within the Flow, Labor & Tech (FLT) team of NA Sort Centers is looking for a Program Manager to launch and drive programs related to predictive modeling and machine learning for labor demand forecasting. Come be part of the team that enables the NASC middle mile network to process eight billion+ packages for our customers. The Predictions charter owns two flagship products - ARES and AARP - that power demand forecasting and labor capacity predictions across the sort center network. As a Program Manager on this charter, you will have the opportunity to work closely with experienced Product Managers, Data Scientists, and ML Engineers to drive improvements in prediction accuracy, model adoption, and operational decision-making at scale. Position Scope & Impact As a member of the FLT Products team, you will partner with multiple stakeholders - both within NASC (Operations, PXT, Planning teams) and across associated Tech teams - to create new programs that improve the accuracy and reliability of labor demand predictions. You will collaborate with Data Scientists and ML Engineers to translate model outputs into actionable insights for operations leaders. The main focus of this role is driving programs and efforts in the Predictions charter for the middle mile network. You will lead programs to drive Ops knowledge and adoption of prediction tools, provide reporting on model performance and accuracy improvements, and contribute to greenfield development of ML-powered prediction capabilities.

Key job responsibilities

Focus on improving accuracy and reliability of prediction models (ARES, AARP), enhance model performance monitoring, and eliminate forecasting errors in the labor planning process.
Drive greenfield development of ML-powered prediction programs and ensure all product feature requests are routed to the appropriate Product Manager.
Support the training and launch of new prediction tools and model features, including troubleshooting of model-related errors and data anomalies.
Initiate and drive programs to improve Ops knowledge and adoption of prediction products (ARES, AARP) across the NASC network.
Partner with Data Scientists, ML Engineers, and Ops users to research business pain points and develop use cases for improvements in prediction accuracy and model coverage.
Determine success metrics, build model performance dashboards, and audit prediction accuracy on a weekly basis for mature and emerging ML workstreams.
Develop documentation and present model performance insights, program roadmaps, and strategic recommendations to L8-level stakeholders on a regular basis.
Determine initiatives that will standardize, centralize, and automate prediction pipelines and model deployment processes across the network.
Deep dive and root-cause prediction misses using data, create metrics-driven, actionable, and sustainable solutions to improve forecast reliability.

Basic qualifications

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Bachelor's degree
Experience using AI-assisted development tools in academic or professional settings Preferred qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

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More about this job

Skills

Machine learning
Forecasting
ML
Decision making
Reporting
Troubleshooting
Research
Create model
Documentation
Project management
Process improvement
Microsoft Excel
SQL
Stakeholder management
Recruitment
Mental health

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