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Water Treatment Chemical Service Technician
Garratt Callahan Co
Cincinnati, OH
The career track for a Chemical Service Technician is to train to become a Territory Manager. Territory Managers are eligible for unlimited commission and a year-end bonus.
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QAQC Manager
Brown & Root
Baytown, TX
The QA/QC Manager is responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure compliance with project specifications, industry standards, and…
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Deputy Program Manager
Hanwha Defense USA Inc
Philadelphia, PA
Hanwha Defense USA is seeking a Deputy Program Manager to help lead the execution of a U.S. Navy shipbuilding effort for a new class of amphibious vessels built at Hanwha Philly Shipyard.…
Added 1 min ago
Site Acquisition Manager
LTS Managed Technical Services LLC
Florence, KY
As a Site Acquisition Manager, you’ll oversee site acquisition and permitting activities for telecommunications projects, working with local, state, and federal approving authorities.…
Added 1 min ago
Pre-Construction Services Manager- Steel & Concrete
NexGen Contracting
Franklin, TN
NexGen is looking to add a Pre-Construction Services Manager- Concrete & Steel to their growing team! This position is based out of Franklin, TN.
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Continuous Improvement Intern
Excelitas Technologies
Billerica, MA
Collaborate with operations, engineering, quality, and supply chain teams;
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NA
Legal Operations Manager
Norm Ai
New York City, NY
- $200,000 to $250,000 USD / year
As a manager on the Operations team, you will turn business priorities into operational plans and take ownership of execution. You will work closely with law firm partners, attorneys, the…
Added 1 min ago
LM
Senior EHS Manager
Lonza Manufacturing LLC
Vacaville, CA
- $142,500 to $237,500 USD / year
The Senior EHS Manager provides hands-on leadership to a team of safety professionals, driving the strategic design, execution, and continuous improvement of site-wide physical safety…
Added 1 min ago
Floors
CMH Manufacturing Inc.
Rockwell, NC
· Assist Department Manager and Area Coordinator to plan and organize the manufacturing activities in your area by communicating anticipated material shortages, identifying required tool…
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Engineering Manager - QA Automation
Stella Resources Co., Inc.
Eagan, MN
Leading and developing a technology engineering team that delivers secure, reliable, and scalable software solutions while setting priorities, managing workloads, coaching employees, and…
Added 1 min ago
Operations Manager - Distribution Center
SCM Talent Group
Memphis, TN
The Operations Manager, Distribution Center Outbound Operations is accountable for the safe, timely, accurate, and cost-effective execution of the complete outbound product flow at the West…
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Distribution Center Operations Exellence Manager
SCM Talent Group
Memphis, TN
The Distribution Center Operational Excellence Manager leads the operational transformation and continuous improvement strategy for the West Memphis Distribution Center. This role is…
Added 2 mins ago
CH
Healthcare Tech/CNA - Med/Surg (Hoopeston)
Carle Health
Hoopeston, IL
- $17.89 to $28.98 USD / hour
…the unit. Works under the direct supervision of the nursing…
Added 2 mins ago
Project Manager, Construction
InnSpace
Seattle, WA
As Project Manager, you will play a vital role in projects through all phases of the project until project completion. Through the preconstruction phase you are responsible for ensuring…
Added 2 mins ago
Project Manager Lead - Non Tech - TRATON R&D US, LLC
International Motors, LLC
Lisle, IL
Join the global System Training and Proficiency team within the Competencies and Training domain. As a Project Manager Lead - Non Tech, you will help engineering employees develop the…
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Software Technical Program Mgr - Hardware Asset Mg
Kforce
Long Beach, CA
- $80 to $90 USD / hour
Kforce has a client in Long Beach, CA that is seeking an experienced Hardware Asset Management Program Manager to support complex software engineering programs. This individual will partner…
Added 3 mins ago
BO
Utility Project Manager - Public Utilities
Board of County Commissioners
United States
- $65,000 to $75,000 USD / year
Are you ready to put your engineering knowledge and project management skills to work on projects that keep our community running? Join Sarasota County and play an important role in…
Added 3 mins ago
Senior STA Manager - Launch
Ford Global
Dearborn, MI
Bachelor of Science / Engineering or Equivalent in a relevant field
Added 3 mins ago
P
Manager Analytics Business Intelligence - Full time, Day, Remote
Providence
Remote, United States
- Full-time
Providence is calling for Manager Analytics Business Intelligence - Full time, Day, Remote
Added 4 mins ago
Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)
Turner & Townsend
Washington D.C., DC
Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch ground-up and fit-out construction projects. The ideal…
Added 4 mins ago
Senior Consultant / Manager – Process Safety Management (PSM)
dss+
Washington DC, DC
As a Senior Consultant or Manager specialising in Process Safety Management (PSM) , you will work with clients to identify, design and implement practical solutions to complex process…
Added 4 mins ago
Strategic Partner Development Lead, Social Impact
Google
Washington D.C., DC
As a Strategic Partner Development Manager, you'll open doors with potential partners, lead exploratory discussions and evaluate/develop business opportunities. You will lead…
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Imaging Service Engineer I - Minnesota
Fujifilm
Washington, DC
- $32.69 to $38.46 USD / hour
…assistance of technical support, as directed by the Area Service…
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ML
Maintenance Helper
Mission Linen Supply
Bend, OR
- $18 to $20 USD / hour
Minimum of two years of maintenance engineering experience (required), with specific knowledge of machinery, electricity, electronics, plumbing, welding, and boiler applications
Added 4 mins ago
Technical Program Manager (Secret)
ASRC Federal Holding Company
Washington, DC
ASRC Federal is seeking an experienced Technical Program Manager to lead complex federal IT modernization initiatives in Washington, DC. The ideal candidate will have a strong background in…

Amazon.com Services LLC

Principal Product Manager - Technical, AWS Proactive Security / Support Authorization, AWS Proactive Security - AWS Piezo

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

The Mission AWS customers trust us with their sensitive data. We are building AWS Support Authorization, the mechanism that puts the decision about Support access in the customer's hands. The customer defines what AWS personnel may do, scoped to their own resources and bound to their open support case, and sees the resulting access in CloudTrail. We are looking for a Principal Product Manager - Technical to own that product and define the experience every AWS service presents when it needs a customer's permission. Your work will change how AWS asks for access to customer content across its services, and it will carry to customer data protection at industry scale.

What You'll Own You own the approval product end to end, from the API and console surfaces to the evidence a customer keeps afterward and the requirements AWS service teams build to. You define the approval model and the experience a customer moves through when AWS asks for permission, you set the success metrics, and you read the usage data to learn whether customers trust the control enough to use it. You partner with AWS Support, service teams, and Legal on what approval means in each operational context, and with GTM, Marketing, and PR on the strategy, messaging, and themes AWS uses to talk about customer approval and operator access, so what a customer hears matches what they find in the product.

The Product Challenge A customer with an open case wants two things at once. They want to decide who touches their data, and they want their problem fixed now. Approval that feels meaningful to give takes effort to give, and the person paying that effort is already waiting on help. Designing an experience a customer trusts, can get through without stalling their own case, and recognizes whichever AWS service they called about is the center of this role. There is no predetermined answer. You define it, and you take the definition to the service teams that build to it.

The Impact Your work will have CISO-level visibility. You write the decision narratives and investment proposals that set product direction, and you take them to VPs and the CISO. You set requirements for engineering teams that do not report to you, and you earn adoption by being right and being clear. You represent the product directly to customers in financial services, healthcare, and the public sector, who ask hard questions about who at a provider can reach their data. As the capability reaches the rest of AWS, the experience you define becomes the way AWS asks for a customer's permission.

What We're Looking For You are a product manager with real technical depth and a long view. You think about what this product should be two and three years out, before customers have put words to the requirement, and about what it says about AWS to a customer deciding where to run a regulated workload. You have defined a platform product that other engineering teams adopted and built on without reporting to you, and you did it by writing requirements clear enough to survive contact with engineering. You read an authorization or access-control architecture closely enough to know which models a given service can implement. You work across the whole AWS portfolio, where services differ in how they are built and operated, and you guide VPs and directors on where the product goes next. You hold opinions about security and permissions experiences and you back them with customer evidence. You set strategy while the customer requirements are still being discovered, and you own the call when security and customer convenience pull against each other. You have worked with product marketing and PR on positioning a capability whose value is trust, and you have sat across from a regulated customer and answered hard questions about provider access. You develop other product managers as the product grows past what one person owns.

Key job responsibilities Own the customer experience for AWS Support Authorization end to end: how a customer learns Support needs access, what the request tells them, how they decide, what proof they keep afterward. Define the consent model, covering approval granularity, defaults, duration, revocation behavior mid-case, and the evidence a customer receives. Set the requirements AWS services build to as the capability reaches the rest of AWS, and decide which elements a service team may shape to its own workflow. Own the API and console product surfaces. Define the success metrics and read the usage data to learn how customers respond to consent requests. Partner with AWS Support and service teams on what consent means in each operational context, and bring in Legal on the commitments the product makes to customers. Partner with GTM, Marketing, and PR on how AWS positions customer consent and operator access. Write the decision narratives and investment proposals that set product direction and present them to VP and CISO-level leadership. Represent the product directly to customers. Mentor PMTs and contribute to PMT assessments.

A day in the life The AWS Proactive Security team builds the controls that protect customer data at scale. You start the day in the usage data, looking at how customers responded to consent requests over the past week and what that says about the experience. You meet a service team preparing to adopt Support Authorization, work through how consent should present for their access patterns, and decide what their integration can and cannot vary. Midday you review messaging with Marketing so the way AWS describes customer consent matches what the console does. In the afternoon you write: a narrative on where the consent model goes over the next two years, for a review with VPs and the CISO. You close the day on a call with a regulated customer walking them through the control and hearing what still gives them pause.

About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic qualifications

7+ years of working as a Technical Product Manager experience
5+ years of technical (software development, network development, IT, other related) experience
Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) Preferred qualifications
Bachelor's degree, or 10+ years of equivalent experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 181,100.00 - 245,000.00 USD annually

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