Jobs in the United States

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Added 1 min ago
ETS Developer IV- Core Payments
Navy Federal Credit Union
Vienna, VA · Pensacola, FL
This role will serve as a key technical liaison between Digital and partner technology teams, including Security, Architecture, Infrastructure, and other engineering organizations. The…
Added 1 min ago
EC
Senior Test Engineer
Eaton Corporation
Woodridge, IL
- $71,000 to $105,000 USD / year
Eaton’s Data Center division is currently seeking a Senior Test Engineer.
Added 2 mins ago
Senior Network Engineer
Cognizant
Springfield, IL
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 2 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Springfield, IL
SitusAMC is on a Digital Transformation journey to implement and automate the infrastructure, platform creation by developing and executing Infrastructure as Code capabilities. This role…
Added 2 mins ago
Platform Engineer - Remote
SitusAMC
Springfield, IL
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 2 mins ago
Java Backend Software Engineer III
JPMorgan Chase
Chicago, IL
As a Software Engineer III at JPMorganChase within Consumer & Community Banking, Digital Communication, you serve as a seasoned member of an agile team to design and deliver trusted,…
Added 2 mins ago
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Chief Engineer For Historical Museum
Aerotek
Chicago, IL
- $102,000 to $104,000 USD / year
The Chief Engineer leads the engineering team and oversees the safe, efficient, and reliable operation of all building machinery and systems. This role manages comprehensive fire and life…
Added 2 mins ago
Confluent - Technical Support Professional
IBM
Chicago, IL
As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent…
Added 2 mins ago
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Lead Network Engineer
RWE Americas
Chicago, IL
- $127,000 to $171,000 USD / year
The Lead Network Engineer provides advanced technical leadership for the design, implementation, operation, and security of OT network infrastructure across multiple sites and geographies.
Added 2 mins ago
IT Project Manager - Healthcare
Proven IT
Tinley Park, IL
Reporting to the Lead Project Manager, this net-new role has no direct reports but leads matrixed project teams and coordinates closely with the Technical Account Manager, Technical…
Added 15 mins ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 17 mins ago
Network Development Engineer, Amazon Customer Service
Amazon.com Services LLC
Seattle, WA
…coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the…
Added 19 mins ago
Software Engineer III, AI/ML GenAI
Google
New York, NY · Kirkland, WA · Mountain View, CA · Seattle, WA · San Francisco, CA
…computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing…
Added 19 mins ago
Senior Staff Software Engineer, Feed Recommendation Infrastructure
Google
Mountain View, CA
…computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing…
Added 30 mins ago
Lead Systems Engineer
MANTECH
Laurel, MD
The Lead System Engineer will oversee, maintain, and modernize enterprise server infrastructure across both on-premises and AWS cloud environments, delivering mission-critical…
Added 33 mins ago
Experienced Electrical Engineer
McClure Engineering
Saint Louis, MO
Perform lead function in electrical project design including directing tasks to Drafter/Designers and Apprentice Level Engineers to meet the requirements set forth by the Principial…
Added 33 mins ago
Sentinel - Sr Principal Logistics Engineer (20106)
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr Principal Logistics Engineer to join our team. This position will be located at Roy, UT to support the Sentinel (GBSD) program in the…
Added 41 mins ago
Senior Network Engineer
Caesars Entertainment
Las Vegas, NV
…organization scale out into new markets. As our Sr. Network Engineer, you will report to the Director of Network Services and will be responsible for providing technical maintenance,…
Added 45 mins ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
We're hiring a Forward Deployed Engineer (FDE) to join Mimica's Intelligent Automation team. You'll embed with our enterprise customers, turn process and task-mining insights into working…
Added 55 mins ago
Senior Automation Engineer
Flora Food Group
Hugoton, KS
Manage server virtualization and industrial network infrastructure to ensure system stability and security.
Added 1 hour ago
Telecommunications
Apple
Austin, TX
APPLE INC has the following available in Austin, Texas. Using the trouble-ticket system to lead, track, and resolve Webex/Unified Communications (UC) related trouble tickets. Maintaining…
Added 1 hour ago
IT Infrastructure Engineer
Sunset
Livonia, MI
Our corporate office in Livonia, Michigan is currently looking for an IT Infrastructure Engineer to join our dynamic IT team! We’re looking for an Infrastructure Engineer with strong…
Added 1 hour ago
Staff Software Engineer - Developer Experience
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Staff Software Engineer - Developer Experience based in the United…
Added 1 hour ago
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DevOps Engineer 1
Markon
Fort Meade, MD
- $165,000 to $175,000 USD / year
Markon is seeking an experienced DevOps Engineer Level 1 to support a Fort Meade customer. This role will focus on the deployment, integration, maintenance, and troubleshooting of…
Added 1 hour ago
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DevOps Engineer 0
Markon
Fort Meade, MD
- $145,000 to $155,000 USD / year
Markon is seeking a DevOps Engineer Level 0 to support a Fort Meade customer. This role will focus on the deployment, integration, maintenance, and troubleshooting of mission-critical…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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