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Executive Assistant
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
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Senior Systems Engineer - EO/IR Development Programs
BAE Systems
Huntsville, AL
BAE Systems, Precision Guidance and Sensing Solutions (PGSS) Product Line within the Precision Strike (PS) Business Area is seeking an experienced Systems Engineer who possess a skilled…
Added 1 min ago
DevOps Engineer (Remote)
SmartSuite
Overland Park, KS
As a Senior DevOps Engineer, you will play a critical role in the reliability, security, and scalability of SmartSuite's cloud infrastructure. This is a hands-on engineering position for…
Added 2 mins ago
Administrator, Systems
Second Sight Solutions, LLC
Washington, DC
The Systems Administrator (IAM Engineer) position is a critical role within the Second Sight IT organization and an invaluable resource for Second Sight professionals. This position owns…
Added 6 mins ago
Freight Conductor - Lansing, MI
CSX
Lansing, MI
Comprehend color and/or hand signals and systems
Added 7 mins ago
Performance and Modeling Engineer
Apple
Austin, TX
…infrastructure, including writing or enhancing debugging tools, logging systems, and other utilities to improve validation efficiency; Write and maintain testbenches and validation…
Added 7 mins ago
M365 Automation & SharePoint Solutions Engineer
E-Infosol LLC
Washington, DC
E-INFOSOL LLC is seeking a motivated and results-driven M365 Automation & SharePoint Solutions Engineer to be a full-time employee in Washington, DC to join our innovative and…
Added 7 mins ago
Power Electrical Engineer
HDR
Greenville, SC · Columbia, SC · Fort Mill, SC · Charleston, SC
…grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a…
Added 7 mins ago
Structural Engineer
HDR
Charleston, SC
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 7 mins ago
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Senior Forward Deployed Solutions Architect, Large Pharma
SAS
UNAVAILABLE, NJ
- $136,948 to $167,380 USD / year
In this role, you will operate as an embedded consultant and forward‑deployed engineer, working closely with business, data science, engineering, and IT teams at the customer site in New…
Added 7 mins ago
Senior Energy Distribution and Management Engineer
Anduril Industries
Santa Ana, CA
…companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating…
Added 8 mins ago
Data Analytics & Visualization Engineer
Leidos
Scott Air Force Base, IL
The Leidos Digital Modernization Group seeks a Data Analytics & Visualization Engineer for the Global Solution Management – Operations II (GSM-O II) contract, under the Global Automations &…
Added 8 mins ago
Data Analytics & Visualization Engineer
Leidos
Scott Air Force Base, IL
The Leidos Digital Modernization Group seeks a Data Analytics & Visualization Engineer for the Global Solution Management – Operations II (GSM-O II) contract, under the Global Automations &…
Added 8 mins ago
Senior Connectivity Systems Engineer
Caterpillar, Inc.
Mossville, IL
The Senior Connectivity Systems Engineer will provide end-to-end technical leadership for the development, integration, and delivery of machine connectivity capabilities. This role will…
Added 8 mins ago
ETS Developer IV- Core Payments
Navy Federal Credit Union
Vienna, VA · Pensacola, FL
We are looking for an experienced Digital Engineer to provide technical leadership and direction across Digital, with a focus on security, technology strategy, architecture, and…
Added 8 mins ago
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Technical Support Engineer, Distributed Infrastructure (D-IT)
Eaton Corporation
Woodridge, IL
- $69,000 to $101,000 USD / year
The Technical Support Engineer provides expert technical support for power and connectivity-related equipment, including charging solutions, UPS systems, digital signage solutions, network…
Added 8 mins ago
System Test Engineer
CACI International
Lisle, IL
Under direct supervision, test software in various aspects of IP/telecommunication systems on multiple hardware platforms utilizing Linux and/or Unix-based operating systems.
Added 8 mins ago
Software Engineer
Popular Bank
Rosemont, IL
Added 8 mins ago
Software Engineer
Popular Bank
Rosemont, IL
Added 9 mins ago
Senior Analyst, Compliance Technology
Coinbase
Springfield, IL
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 9 mins ago
Planner II
Lumen
Springfield, IL
Planning Engineer II is a remote-based full-time position, individual contributor who is part of the Local/ILEC Edge Planning team in Lumen’s North American Operations group.
Added 9 mins ago
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Network Infrastructure Engineer II
Akamai Technologies, Inc.
Springfield, IL
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 9 mins ago
Mainframe Technical Engineer
Highmark Health
Springfield, IL
…COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals, analysts, and…
Added 9 mins ago
Lead Software Engineer (Full Stack)
U.S. Bank
Chicago, IL
Architectandimplement microservices, APIs, event-driven systems, and distributed applications withafocusonperformance,resiliency,andhighavailability.
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Senior Software Engineer - Customer & Vendor Management
Snapsheet
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…designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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