Jobs in the United States

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Added 2 mins ago
Furnace Engineer
Nuclear Fuel Services
Mt Vernon, IN
We are seeking an experienced Manufacturing Engineer to join our dynamic team. In this crucial role, you will act as the subject matter expert and process owner for the assigned heat…
Added 2 mins ago
Furnace Engineer
BWX Technologies, Inc.
Mt Vernon, IN
We are seeking an experienced Manufacturing Engineer to join our dynamic team. In this crucial role, you will act as the subject matter expert and process owner for the assigned heat…
Added 2 mins ago
Sales Engineer Trainee (SET)
RBC Bearings
Plymouth, IN
…activities, RBC Bearings Incorporated (NYSE: RBC) is a leading global manufacturer of highly engineered precision bearings, components, and essential systems serving the industrial,…
Added 2 mins ago
Senior Embedded Product Analytics Engineer
Caterpillar, Inc.
Lafayette, IN
Global Engineering Collaboration - Partner with engineering stakeholders and global team members to define analytical needs and deliver documented solutions.
Added 2 mins ago
Design Engineer
Caterpillar, Inc.
Lafayette, IN
The Large Power Systems Division is currently seeking a Design Engineer to join the G3500 Engine Platform team, located in Lafayette, IN. In this role, you will provide critical support for…
Added 2 mins ago
Electrical Design Engineer
Caterpillar, Inc.
Lafayette, IN
The Large Power Systems Division (LPSD) is part of Caterpillar’s Power & Energy segment. Through this global organization, Caterpillar designs and manufacture large (greater than 18 liters)…
Added 2 mins ago
C
Staff Engineer, Firmware & Embedded Software
Carrier
Indianapolis, IN
- $96,000 to $192,000 USD / year
The Staff Engineer is a technical expert responsible for leading the embedded design, development, and optimization of embedded software for our next-generation air-conditioner products.
Added 2 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Indianapolis, IN
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 3 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Indianapolis, IN
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 3 mins ago
LillyDirect Pharmacy Master Data Technical Lead
Lilly
Indianapolis, IN
We are a global healthcare leader headquartered in Indianapolis, Indiana. As Technical Lead for the LillyDirect Pharmacy Covered Entity Master Data team, you will own the technical…
Added 3 mins ago
DC
Field Service Engineer I
Danaher Corporation
Indianapolis, IN
- $36 to $39 USD / hour
Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works…
Added 3 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Indianapolis, IN
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 3 mins ago
Director - Customer Response Engineering
Trellix
Indianapolis, IN
Lead the global CRE team. Hire, develop, and retain senior engineers, and set the technical bar.
Added 3 mins ago
Network Operations Engineer
Meta
Indianapolis, IN
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 3 mins ago
Principal CSV Engineer - Automation Engineering
Lilly
Indianapolis, IN · Lebanon, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the…
Added 19 mins ago
Staff Machine Learning Engineer - Edge AI
Samsara
Remote, United States
The Samsara AI team builds end-to-end AI solutions for our customers as well as core ML infrastructure for Samsara. As a Staff Machine Learning Engineer, you will be working with…
Added 20 mins ago
Senior Materials and Process Engineer
Leidos
Huntsville, AL
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our…
Added 20 mins ago
Mechanical Design Engineer
Leidos
Huntsville, AL
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our…
Added 20 mins ago
RF Communications Engineer
Leidos
Huntsville, AL
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our…
Added 20 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Montgomery, AL
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 20 mins ago
Director - Customer Response Engineering
Trellix
Montgomery, AL
Lead the global CRE team. Hire, develop, and retain senior engineers, and set the technical bar.
Added 20 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Montgomery, AL
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 20 mins ago
Network Engineer, Foundations and Support
Meta
Montgomery, AL
Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. Ideal candidate to possess…
Added 20 mins ago
Network Operations Engineer
Meta
Montgomery, AL
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 20 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Montgomery, AL
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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