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Senior Connectivity Systems Engineer
Caterpillar, Inc.
Mossville, IL
Communicate complex technical concepts clearly and build strong working relationships across engineering teams and stakeholders.
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Sr Director - Program Management
GE HealthCare
Remote, United States
- $172,000 to $258,000 USD / year
GE HealthCare is a $20B publicly traded global med-tech company focused on diagnostic and digital solutions. With more than 50,000 employees across 160+ countries, GE HealthCare serves over…
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Performance/Simulation/Application Engineering Specialist
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ETS Developer IV- Core Payments
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…including Security, Architecture, Infrastructure, and other engineering organizations. The individual will help drive alignment on complex technical initiatives, lead and influence…
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Telehealth Medical Assistant
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Added 1 min ago
.Net Solution Architect
Kelly Services
Downers Grove, IL
…looking for an architect who enjoys partnering directly with engineering teams to bring solutions from concept through implementation. The ideal candidate combines strong technical depth…
Added 1 min ago
Senior Fullstack Engineer / .NET / Angular / eCommerce
Kelly Services
Downers Grove, IL
A global industrial technology organization is seeking a full-time Senior Software Engineer to join its E-Commerce engineering team in Naperville, Illinois. This hybrid position focuses on…
Added 1 min ago
Principal Payment Tech Development Manager
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Riverwoods, IL · Chicago, IL
The Principal Payment Tech Development Manager will lead the end-to-end design, development, testing, certification, and delivery of contact/contactless chip technologies, mobile payments,…
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Program Manager, Integrated Planning, GEMS, NA Startup
Amazon
Chicago, IL
Amazon is seeking a Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the…
Added 1 min ago
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Threat Informed Defense Senior Manager
Accenture
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- $132,500 to $338,300 USD / year
…security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk…
Added 1 min ago
Senior Software Engineer - Customer & Vendor Management
Snapsheet
Chicago, IL
BS in Computer Science, Mathematics, Software Engineering, Computer Engineering, or a related STEM field
Added 1 min ago
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Analyst, Cyber Defense
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Chicago, IL
- $104,482 to $130,602 USD / year
…Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the…
Added 2 mins ago
Senior Associate, Data Scientist - Capital One Personal Loan
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Chicago, IL
…optimization, underwriting, pricing and verification, etc. using tech stacks Python, Spark, and…
Added 4 mins ago
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Heavy Civil Senior Estimator
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Port Huron, MI
- $130,000 to $175,000 USD / year
Formal Construction Management/Engineering Degree
Added 6 mins ago
Sr AI & Automation Engineer (.NET ideal)
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Deerfield Beach, FL
Sr AI & Automation Engineer (ideally .NET) and some automation and AI engineering experience.
Added 7 mins ago
Product Manager
Harmar Mobility LLC
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Work closely with Engineering, Sales, Marketing, Operations, Quality, and Tech Service to move product initiatives forward.
Added 8 mins ago
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Engineering Intern - Summer 2027
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West Columbia, SC
- $22.5 to $25 USD / hour
Support the Engineering team with assigned projects and daily operations.
Added 9 mins ago
Specialist II, Manufacturing
oxfordbiom
Durham, NC, NC
…troubleshooting process and equipment-related issues and develops sound engineering solutions to address identified problems. Supports on-the-floor manufacturing as…
Added 11 mins ago
Expression of Interest for Engineering Graduate- LA Tech
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Baton Rouge, LA
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 12 mins ago
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Patient Care Tech - Emergency Room (Full Time, Evenings) Torresdale-Jefferson
Jefferson Health Northeast
Northeast Philadelphia, PA
- Full-time
…Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate…
Added 16 mins ago
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Infrastructure & Engineering Development Program - Eden Prairie, MN
UnitedHealth Group
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- $60,200 to $107,400 USD / year
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for…
Added 16 mins ago
Network Development Engineer, Amazon Customer Service
Amazon.com Services LLC
Seattle, WA
The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners,…
Added 18 mins ago
Power Plant Tech- Facilities, evenings
Cheshire Medical Center
Keene, NH
…fire alarms, and signal systems), personnel safety and safety engineering codes, various measuring instruments, mechanical and electrical, and the maintenance of this equipment, welding…
Added 19 mins ago
Senior Staff Software Engineer, Feed Recommendation Infrastructure
Google
Mountain View, CA
Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
Added 19 mins ago
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Sample Prep Tech
Actalent
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- $15 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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