Jobs in the United States

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Added 1 min ago
Principal Product Designer
Babylist
United States
…epitomize being a builder: getting into the work, codebase, and data directly rather than delegating, standing up prototypes and contributing to production-quality interfaces when that’s…
Added 1 min ago
Principal Product Designer
Babylist
United States
…epitomize being a builder: getting into the work, codebase, and data directly rather than delegating, standing up prototypes and contributing to production-quality interfaces when that’s…
Added 2 mins ago
PeopleX Transformation Manager
Robinhood
Chicago, IL · Menlo Park, CA · NY
…agenda. You’ll coordinate the AI roadmap across People teams, lead the AI Front Door for PeopleX Operations, and design and ship the AI solutions that transform how HR Operations works.…
Added 3 mins ago
Lead Engineer, IT Compliance, Data Integrity
Bristol Myers Squibb
Bothell, WA
The Lead Engineer, IT Compliance, Data Integrity is an individual contributor within the Cell Therapy Information Technology organization supporting Bristol Myers Squibb's Bothell, WA…
Added 3 mins ago
BH
Lead Pharmacy Technician / Order Entry
BrightSpring Health Services
VANCOUVER, WA
- $25 to $29 USD / hour
PharMerica is hiring full-time Lead Pharmacy Technician in Vancouver, WA!
Added 3 mins ago
Project Coordinator
RTS Labs
Richmond, VA
Welcome to RTS Labs. We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle. We operate with…
Added 3 mins ago
Supply Chain Manager, SSD
Amazon
Bellevue, WA
…different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow…
Added 3 mins ago
Program Manager, Integrated Planning, GEMS, NA Startup
Amazon
Bellevue, WA
Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
Added 3 mins ago
Sr. Supply Chain Manager, Network Planning, Network Planning - CA
Amazon
Bellevue, WA
Amazon is seeking a Senior Supply Chain Manager on the outbound (OB) transportation planning team. This role will lead short-term planning and our high-volume event (HVE) planning for…
Added 3 mins ago
Senior Supply Chain Manager, Rapid & Rural Logistics
Amazon
Bellevue, WA
…Chain team is looking for a Senior Supply Chain Manager to lead site selection and launch planning for our Sub-Same Day (SSD) delivery network. In this role, you will conduct topology…
Added 3 mins ago
Global Category Manager, CAPEX - EMI (Equipment, Mobility and Infrastructure)
Amazon
Bellevue, WA
Establish multi year category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position
Added 3 mins ago
Principal Engineer, Long Term Planning and Forecasting
Amazon
Bellevue, WA
Experience leading engineering teams as a mentor or tech lead, or experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current…
Added 3 mins ago
Supply Chain Manager II, SSD Supply Chain- Design & Execution
Amazon
Bellevue, WA
…different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow…
Added 3 mins ago
Sr. Manager, Retail Partnerships
GN Hearing
Olympia, WA
…Strategic Partnerships Sr. Manager, Retail Channels to own, lead, and scale our high-performing Retail business…
Added 3 mins ago
Sr. HW Test Engineer, Amazon Prime Air
Amazon
Seattle, WA
Experience as a mentor, tech lead or leading an engineering team, or experience with general troubleshooting/debugging of hardware
Added 3 mins ago
Senior Product Manager - Tech, Selection Economics
Amazon
Seattle, WA
In this role, you will lead Amazon's strategy to drive third-party selection growth in emerging & established markets by identifying selection gaps, developing acquisition strategies, and…
Added 3 mins ago
A
Threat Informed Defense Senior Manager
Accenture
Redmond, WA · Seattle, WA · Kirkland, WA
- $132,500 to $338,300 USD / year
Is an exciting opportunity to lead, influence, and execute on the technical and engineering core of a global cyber threat intelligence program serving mission-critical industry…
Added 3 mins ago
Sr. Program Manager, Demand Planning, Whole Foods Market Merchant Capabilities Team
Amazon
Seattle, WA
…customer experiences, top-notch operational efficiency, and data-driven decision-making across multiple…
Added 3 mins ago
Principal, HRBP, AWS PXT, Global Support
Amazon
Seattle, WA · Bellevue, WA
Experience as a mentor, tech lead or leading an engineering team, or experience in computer architecture
Added 3 mins ago
Senior Technical Program Manager, Network Engineering
Amazon
Seattle, WA
As a TPM, you will lead complex, multi-disciplinary networking projects with the opportunity to shape, define & deliver new methods of delivering technology solutions at scale. You will be…
Added 3 mins ago
Senior Software Dev Engineer, Enrollment Experience - Benefits Experience & Technology (BXT)
Amazon
Seattle, WA
You will be the tech lead across both experiences, owning the shared architecture that powers personalized enrollment across all surfaces and the agentic foundations that let AI participate…
Added 3 mins ago
Senior Product Designer, AWS Field Experience
Amazon
Seattle, WA
Lead design for new and existing solutions, responsible for the end-to-end experience from big picture conception to execution. You will be responsible for negotiating priorities, achieving…
Added 3 mins ago
L4/L5 – Pod Lead (Operation Manager/Data Delivery Program Manager)
ManpowerGroup
Seattle, WA
Before the Data team collects, verifies that the device's data/video-collection pipeline works on the right environment, then supports the collection itself (e.g., new FW builds) and feeds…
Added 4 mins ago
Confluent - Senior Product Manager, Monetization (Billing Platform & Marketplaces)
IBM
Bellevue, WA · Seattle, WA
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With IBM Confluent, data doesn’t sit still. Our platform puts information in motion,…
Added 4 mins ago
Sr Operations Manager
Ryder System
Yakima, WA
…for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Oversee the execution of the Workflow…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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