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Software Developer / Full Stack Engineer NSIC
KBR
Beavercreek Township, OH
We are seeking a Junior to Mid Software Developer / Full Stack Engineer to support advanced software development efforts for NSIC programs. The selected candidate will design, develop,…
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Senior Coordinator, Development Services
National Audubon Society, Inc. (C3)
NY
- $36 to $40 USD / hour
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Added 1 min ago
Director, Conservation
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Direct the strategic selection and design of research projects related to indicator species and geographies and oversee the analysis of data collected by Audubon staff, partners, and…
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Staff Engineer and Project Lead, Forming Equipment
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Apply engineering analysis, modeling, and data-driven decision making to evaluate design options, resolve technical issues, and improve equipment performance
Added 1 min ago
Product Manager
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Added 1 min ago
Content Marketing Manager
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Added 2 mins ago
Digital Adoption Senior Strategist
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Senior Mainframe Systems Programmer
ewminds consulting Services
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Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
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…cross-functional and collaborative efforts. Partner with solutioning Data center services, Production Services Application Developers to shape new…
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Added 2 mins ago
Software Application Engineer (US Federal)
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Collaborate with Product Managers and QA Engineers on functional design and analysis of requirements
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Owners Representative
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Identifies engineered safety controls and hazard removal during engineering design and coaches safe practices in the field.
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Retail Experience Design & Development Manager, Retail Experience
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The Retail Experience Design & Development roleleads the full lifecycle of high-visibility retail experience initiatives that bring the Amazon, Blink, and Ring brands and product…
Added 4 mins ago
Network Development Engineer, Amazon Customer Service
Amazon.com Services LLC
Seattle, WA
This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the…
Added 4 mins ago
Engineering Operations Technician Night Shift
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Installation Technician
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Global Employer Services-Workforce in Transactions Manager
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…merger-integration assistance, post-deal strategy, organization design, compensation, benefits and actuarial services. We are financially focused and work on transactions both domestic and…
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AI Data Project Manager
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Added 5 mins ago
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Strategic Communications SME
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…factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition…
Added 5 mins ago
UI/UX Designer/Developer
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Marketing Manager
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Own brand standards, templates, and the creative design system, helping teams use approved materials efficiently while maintaining quality and consistency.
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Manager Product Management Performance Enablement
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Work closely with product managers, experience design, operations, operational analytics and enterprise data teams to embed performance insights into roadmaps and product decisions, as well…
Added 5 mins ago
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Senior Forward Deployed Industry Consultant, Pharma
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UNAVAILABLE, NJ
- $136,948 to $167,380 USD / year
We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
Added 5 mins ago
Research Manager
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Sr. Specialist, Manufacturing Engineering (Industrial Engineer)
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…blend classical industrial engineering methods with modern data analytics to design, optimize, and scale production systems for mission‑critical aerospace and defense…

Amazon.com Services LLC

Network Development Engineer, Amazon Customer Service

Seattle, WA, United States

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Job details

Experience: 4+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This role sits at the intersection of live network troubleshooting, systems design, and cross-team coordination. You'll join a 24x7 on-call rotation, which means you'll be one of the engineers who picks up the phone when something is broken and drives it to resolution alongside application, systems, and production control teams. A lot of the problems you'll solve are high-ambiguity by design: voice calls where the audio is bad but the network looks healthy, systems configuration issues that only show up under load, situations where applying pattern recognition across prior incidents is what narrows the root cause from a dozen possibilities to one.

The work isn't just reactive. You'll design and architect network and systems improvements, coordinate tech change management with business operations, and partner with business owners, security engineers, and other tech teams to innovate on how transport across public and private networks runs for our users. You'll troubleshoot across team and organizational boundaries, making sure the transport layer holds up regardless of which side of the boundary a problem lives on.

What sets this role apart: it's a seat for someone who likes depth in network engineering but also wants to build and improve the systems they operate. If you enjoy solving the problem where nobody can tell you what's wrong, and you also want to leave the system better than you found it, this is the role.

Key job responsibilities

Design and architect network and systems improvements to enhance transport infrastructure
Coordinate technology change management initiatives with business operations teams
Partner with business owners, security engineers, and cross-functional tech teams to innovate network transport solutions
Troubleshoot complex issues across team and organizational boundaries to ensure transport layer reliability
Operate and maintain network systems while continuously improving their performance and resilience
Solve ambiguous technical problems where root causes are not immediately apparent
Leave systems in better condition than found through proactive optimization and enhancement
Build and improve the systems you operate on, balancing reactive support with strategic improvements
Ensure transport layer stability regardless of where problems originate within the organization

A day in the life Most days, your focus is design and improvement: writing architecture docs for a network upgrade, coordinating a change window with business operations, pairing with a security engineer on how a new control affects transport, or reviewing a teammate's design. When you're on call, the shape of the day flips. You're first-responder on incidents, driving root cause across teams and keeping stakeholders updated. Expect a few focused meetings a day and heads-down time for the rest. Beyond the regular work, there's room to pick up longer-horizon programs, mentor newer engineers, or lead a cross-team initiative when something interests you.

About the team We're a small team that wears many hats. Most of us have a primary specialty: network engineering, software development, security consultation, or governance. We talk constantly, whether we're pattern-matching a weird incident, pairing on a design, or walking through why a network behaves one way in one site and differently in another. Our mission is to build and run the systems that keep a global operations program moving. Our customers are the program leaders, operating teams, security reviewers, and business owners we work with. We solve the hard problems together and we don't let each other go it alone. Basic qualifications

4+ years of supporting and maintaining a corporate network environment experience
Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience leading technical teams through daily operations and maintenance evolutions Preferred qualifications
1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
Experience building services using AWS products
Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering
Experience supporting AWS Connect
Knowledge of VoIP protocols like SIP and WebRTC, traditional telephony like ISDN and PSTN. Voice media negotiation and transport across private and public networks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

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