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Amazon.com Services LLC

Launch Sr PM, ARS

Austin, TX, United States
Nashville, TN, United States
Arlington, VA, United States
Bellevue, WA, United States
New York, NY, United States

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Job details

Experience: 2+ years of program or project management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, the Global Engineering Services Launch Team needs talented, bright, innovative and driven leaders. The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Launch team is seeking a qualified candidate to solve the complex challenges of progressive innovation to drive efficiencies at operational benchmark rates. We are looking for a customer-obsessed Sr Program Manager with proven program management experience and a strong track record of delivering results to own and execute highly strategic launches, in addition to driving multiple complex projects across one or more programs. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity, this is an exciting opportunity to join a rapidly growing team within Amazon!

As a Sr Launch Program Manager, you will work with and influence numerous cross-functional stakeholders both inside and outside of Global Engineering Services (GES) with a direct impact to our internal customers in operations. This role calls for an individual who is proficient in continuous improvement and is experienced in strategically developing processes and mechanisms to achieve business goals.

This role requires extensive travel, up to 75%.

Key job responsibilities

Gain trust and consistently delivers results
Think Big and develop new ideas, while simultaneously nurture new ideas and apply high standards to weed out those that are least valuable
Work backwards from the customer to scope and define program requirements and critical milestones
Work autonomously on new or ambiguous initiatives and understand how to create scalable solutions in a rapidly evolving and changing landscape
Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple business groups
Manage multiple projects with competing deadlines whilst maintaining a customer focus
Own an entire site type program and/or will oversee the launch of multiple sites while driving program level projects
Optimize cross-team processes that improve team efficacy and delivery
Take ownership and accountability for programs through high-level decision making that considers risks and future outcomes
Dive into the details and leverage high judgment and gut instinct
Develop new programs and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders and business groups

A day in the life

Managing the Road to Launch process, which ultimately allows for a building hand-off that passes operational readiness testing and sets the operations team up for success
Managing day-to-day relationships with multiple site types under the GES Launch Team scope
Coordinating GES and Operations stakeholders to exceed Amazon standards for the launch of new sites or expansions of existing buildings to achieve operational success
Deep diving existing processes to identify defects or opportunities for process improvements
Compiling, managing, and reporting on weekly project metrics
Driving multiple projects to optimize, standardize, and/or improve processes within and outside of launch

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The Team: Have you ever had an opportunity to be a member of a team that is tasked with solving a huge customer need through disruptive, innovative technology, reinventing an industry? You can expect all the challenges and benefits of a high-profile business: wide-open space for process improvement and innovation, and a high caliber, high performance team, within a fast-paced environment. This role will require a willingness to dive deep into the details, proactively solve problems, leverage thorough judgment and intuitive thinking to strategically grow a program and always obsess over customers. Everyone on the team wears multiple hats, however ownership of the customer experience is always prioritized! Basic qualifications

2+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree Preferred qualifications
2+ years of driving process improvements experience
Bachelor's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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More about this job

Skills

Program management
Process improvement
Research new ideas
Work independently
Decision making
Reporting
Improve business processes
Customer experience
Project management
Supply chain management
Forecasting
Recruitment
Mental health

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