Jobs in the United States

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Electrical Designer II
Ever-Green Energy Inc
St Paul, MN
…medium complexity under the direct supervision of the electrical engineer or mechanical engineer, manager, and/or project…
Added 1 min ago
Senior Systems Engineer - Electrical
Mayo US
Rochester, MN
Professional Engineering (PE) license required
Added 1 min ago
G
Site-Civil Engineer PE - Springfield, MO
GPAC
Springfield, MO
- $100,000 to $165,000 USD / year
Professional Engineer (PE) license required or the ability to obtain in 6 months
Added 1 min ago
G
Site-Civil Engineer PE - Sedalia, MO
GPAC
Sedalia, MO
- $100,000 to $165,000 USD / year
Professional Engineer (PE) license required or the ability to obtain in 6 months
Added 1 min ago
G
Site-Civil Engineer PE - Sikeston, MO
GPAC
Sikeston, MO
- $100,000 to $165,000 USD / year
Professional Engineer (PE) license required or the ability to obtain in 6 months
Added 1 min ago
Sr. Applications Developer (58797)
ApolloMD
ATLANTA, GA
We develop with AI. Every engineer has a Claude Enterprise seat, and we build our software through
Added 3 mins ago
Design Engineer
Actalent
Bellevue, WA
The role requires working onsite in Bellevue, WA three days per week, collaborating closely with cross-functional teams and stakeholders
Added 3 mins ago
A
Senior Electrical Engineer
Actalent
Irvine, CA
- $62.5 to $76.92 USD / hour
…communities across the country.We are seeking a Senior Electrical Engineer to take technical ownership of electrical system design for complex building and site infrastructure projects.…
Added 4 mins ago
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Water/Wastewater Engineer
GPAC
Austin, TX
- $80,000 to $145,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 4 mins ago
Project Engineer I
Sierra Nevada Corporation
Lone Tree, CO · Plano, TX
Qualifications You Must Have:
Added 4 mins ago
Project Engineer I
Sierra Nevada Corporation
Lone Tree, CO · Plano, TX
Qualifications You Must Have:
Added 4 mins ago
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ERP Functional Analyst
US-CO-Denver, CO
- $149,178 to $164,095 USD / year
May telecommute 2 days/week; must live within commuting distance of office
Added 4 mins ago
Project Engineer - Cost
Archer Western Construction, LLC
United States
We are currently seeking a Cost Project Engineer for our Aviation Group in Dallas, TX. This position will be focused on cost, accounting, and budgeting.
Added 5 mins ago
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Transportation Engineer-PE - Topeka, KS
GPAC
Topeka, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 5 mins ago
iPhone Hardware Systems Engineer - SOC & System Performance
Apple
Cupertino, CA
The iPhone System Engineering team is looking for an Engineer who is passionate about how iPhone performs. You will measure, model, and tune the power, performance, and thermal behavior of…
Added 5 mins ago
Semiconductor Fab Cleanroom Equipment Engineer (2027 New College Graduate)
GLOBALFOUNDRIES U.S. 2 LLC
United States
Must have at least an overall 3.0 GPA and proven good academic standing
Added 6 mins ago
Automated Liquid Handling Service Engineer, Lead
ARUP Laboratories
Salt Lake City, UT
The Service Engineer Lead is responsible for the daily operation of laboratory service engineering activities. Directs daily workflow including work assignments and scheduling. Ensures that…
Added 6 mins ago
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Transportation Engineer-PE - Joplin, MO
GPAC
Joplin, MO
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
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Transportation Engineer-PE - Hutchinson, KS
GPAC
Hutchinson, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
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Transportation Engineer-PE - Great Bend, KS
GPAC
Great Bend, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
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Transportation Engineer-PE - Garden City, KS
GPAC
Garden City, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
G
Transportation Engineer-PE - Hays, KS
GPAC
Hays, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
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Transportation Engineer-PE - Coffeyville, KS
GPAC
Coffeyville, KS
- $90,000 to $150,000 USD / year
Professional Engineer (PE) license required, or the ability to obtain it in 6 months
Added 6 mins ago
MA
Infrastructure Engineer
Midtown Athletic Clubs
Chicago, IL
- $105,000 to $125,000 USD / year
· The role is hybrid work-from-home and required to also come in the office 2 days per week (Monday/Tuesday)
Added 6 mins ago
Commissioning Agent
BGIS
Remote, United States
Must have the ability to work in a high stress environment, ability to multi-task and meet deadlines · Must have or be able to obtain a passport

Amazon.com Services LLC

IT Support Engineer, Ring IT

Hawthorne, CA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a fully on-site role.

You'll own the day-to-day technology experience for everyone at the site, from senior executives and their assistants to new hires on their first morning. That covers:

Mac and Windows hardware, imaging and asset management Identity and access, including onboarding and offboarding Conference room and event AV The collaboration tools Ring's engineers, designers and business teams use every day: Slack, Jira, Confluence, TestRail and Figma You'll also support remote employees, shipping configured equipment and resolving issues over chat and video.

At this level, you're expected to work through difficult and ambiguous problems to root cause without a playbook. You'll spot patterns across tickets, coordinate fixes with partner teams, and keep customers informed until the issue is closed. Partner teams include Amazon corporate IT, Security and Facilities. You'll lead site projects, such as lab network extensions, office changes and executive events.

Ring IT is moving toward self-service and AI-enabled support. We want someone who writes scripts and uses AI tools to remove repetitive work rather than repeat it. You'll mentor peers and serve as an escalation point for the broader support team.

Key job responsibilities Site support and customer experience Provide high-touch, discreet support to senior leaders (VP and above) and their executive assistants Handle walk-up, ticket and Slack support across hardware, software, network and access issues, and find the root cause of difficult problems Set up and troubleshoot conference rooms and meeting AV, and support executive events, demos and all-hands meetings Share site coverage with your peer engineer to keep the office staffed throughout business hours, with occasional after-hours support

Identity, access and lifecycle Run employee onboarding, offboarding and internal transfers, including timely access removal and asset recovery Provision access and administer Slack, Jira/Confluence (projects and spaces), TestRail and Figma

Hardware and assets Image, deploy, ship and track laptops, loaners, mobile test devices, peripherals and security keys Manage equipment returns and e-waste, keeping asset records accurate

Escalation and improvement Detect issues affecting many users, document the pattern, and escalate to partner teams until resolved Automate repeatable work with scripts and AI tools, and write and maintain runbooks and knowledge-base articles Lead site projects such as lab network extensions and office changes Mentor peers and serve as an escalation point for the support team

A day in the life Your morning starts in the LAX32 IT room with walk-ups: a new hire's Mac that won't enroll, a lost security key. An executive assistant pings you: their VP's all-hands starts in an hour and the room display won't connect. Back at your desk, you work the queue: a batch of application access requests, a new Jira project. When a dozen users hit the same compliance error, you write up the pattern and escalate it. You check in with your site partner to plan tomorrow's coverage, then script away a repetitive task before heading out.

About the team Ring IT supports Ring employees across US and international offices. Our work spans four pillars: IT Support, IT Security, Builder Collaboration and AI Enablement. At LAX32, you and one other site engineer share responsibility for covering the office throughout business hours. You'll plan your schedules together and step in for each other during time off and appointments. Occasional after-hours work is required for events and urgent issues. You'll work with systems and development engineers who build our automation. We value ownership, curiosity, and builders who would rather automate a problem than solve it twice. Basic qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma
Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level) Preferred qualifications
2+ years of computer networking experience
Experience supporting video conference and teleconference equipment
Experience in technical support, or experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
Experience using AI-assisted development tools in academic or professional settings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 30.24 - 41.68 USD hourly

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Jobs in the United States