Jobs in the United States

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Added 1 min ago
Senior Systems Engineer - Electrical
Mayo US
Rochester, MN
Professional Engineering (PE) license required
Added 2 mins ago
Senior AWS Platform Engineer
Compassion International, Inc. (USA)
Remote, United States
Analyzes, designs and evaluates large automation scripts and systems.
Added 6 mins ago
Semiconductor Fab Cleanroom Equipment Engineer (2027 New College Graduate)
GLOBALFOUNDRIES U.S. 2 LLC
United States
Must have at least an overall 3.0 GPA and proven good academic standing
Added 6 mins ago
Automated Liquid Handling Service Engineer, Lead
ARUP Laboratories
Salt Lake City, UT
The Service Engineer Lead is responsible for the daily operation of laboratory service engineering activities. Directs daily workflow including work assignments and scheduling. Ensures that…
Added 6 mins ago
Engineer II, Systems Reliability Engineering
Remote, United States
As an Engineer II, Systems Reliability Engineering, you will help ensure the reliability, performance, and operational excellence of our Retail Technology platforms. You will work across…
Added 8 mins ago
Research and Development Engineer - Mechanical Engineer
The Pennsylvania State University
United States
We are searching for a Thermal Mechanical Engineer with experience in energetics to join the Energy Science and Power Systems (ESPS) Division at the Applied Research Laboratory (ARL) at…
Added 9 mins ago
IT Support Engineer, Ring IT
Amazon.com Services LLC
Hawthorne, CA
…Collaboration and AI Enablement. At LAX32, you and one other site engineer share responsibility for covering the office throughout business hours. You'll plan your schedules together and…
Added 9 mins ago
Senior Quality Assurance Engineer
PrePass
Remote, United States
We're looking for a Senior Quality Assurance Engineer to drive software quality, strengthen test automation, and improve testing practices throughout the software development lifecycle. In…
Added 10 mins ago
Research Engineer II / III
The J David Gladstone Institutes
United States
The Finkbeiner Lab at the Gladstone Institutes in San Francisco, CA is hiring a Research Engineer (level II or III, depending on experience) to develop, operate and maintain our custom and…
Added 12 mins ago
Senior Manufacturing Engineer
INTERCONNECT SOLUTIONS COMPANY LLC
Fountain Valley, CA
The Senior Manufacturing Engineer plays a critical hands-on role supporting the production floor while leading complex manufacturing, continuous improvement, automation, and NPI-related…
Added 12 mins ago
Cyber Operate - Service Delivery Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jersey City, NJ · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Tampa, FL · Tempe, AZ
As a(n) Lead Managed Services Engineer II on the Cyber Operate Offering team, you will be responsible for…
Added 13 mins ago
Senior Specialist, Software Engineer 1
L3Harris
Tulsa, OK
We are seeking a highly motivated AWS Development Engineer to design, build, deploy, and support scalable cloud-based applications and infrastructure on Amazon Web Services (AWS). The ideal…
Added 13 mins ago
DevOps Engineer II - Applications
Expand Energy Corporation
Oklahoma City, OK
This position will contribute to DevOps and cloud engineering practices by supporting automation efforts, enhancing system observability, and assisting with incident response and continuous…
Added 13 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Oklahoma City, OK
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 14 mins ago
EG
Senior Systems Administrator / Infrastructure Engineer
Eliassen Group
Oklahoma City, OK
- $65 to $75 USD / hour
Our client seeks a senior-level Systems Administrator or Infrastructure Engineer to administer Linux and Windows Server environments, manage AWS services, and drive automation and…
Added 15 mins ago
SC
Associate Director, Power Systems Engineering
Scout Clean Energy
Remote, United States
- $170,000 to $200,000 USD / year
o Power Systems Engineer (BESS & Power Conversion Systems)
Added 15 mins ago
SC
Senior Director, Engineering
Scout Clean Energy
Remote, United States
- $220,000 to $250,000 USD / year
Identify opportunities to improve engineering execution through process improvement, standardization, automation, and lessons learned.
Added 15 mins ago
SCADA & Commissioning Engineer
Scout Clean Energy
Remote, United States
As Scout’s SCADA & Commissiong Engineer, you will lead the design, configuration, and onsite commissioning of Supervisory Control and Data Acquisition (SCADA) and Operational Technology…
Added 15 mins ago
Cloud Security Engineer
Security Risk Advisors
Philadelphia
Security Risk Advisors Intl., LLC (SRA) is offering a Cloud Security Engineer position. This role is responsible for designing, implementing, and maintaining security controls across SRA's…
Added 17 mins ago
P
Senior Production Test Engineer
PrideStaff
San Jose
- $120,000 to $140,000 USD / year
Experience: At least 5+ years of direct test engineer experience
Added 17 mins ago
I
Electrical Engineer - IRL
Interlune
Houston, TX
- $90,000 to $120,000 USD / year
…expert knowledge of geological sciences, mechanical engineering, automation, systems engineering, modeling and simulation, and advanced fabrication to build the infrastructure that will…
Added 18 mins ago
Intermediate Cybersecurity Automation & Assessment Engineer
The MITRE Corporation
McLean, VA · Fort Meade - Annapolis Junction, MD
We are seeking an Intermediate Cybersecurity Assessment Engineer to contribute technical expertise across the department’s assessment and cyber engineering portfolios. As a core member of…
Added 18 mins ago
Electrical Engineer III
Arcfield
Louisville, CO
The Electrical Engineer III provides technical solutions to complex engineering problems requiring a comprehensive understanding of electrical engineering principles. Working under general…
Added 18 mins ago
Sr. Manager, Information Security (Cloud)
BetMGM LLC
Remote, United States
…architecture, engineering, governance, risk reduction, and control automation. The Sr Manager will partner closely with technology, infrastructure, and business stakeholders to ensure cloud…
Added 19 mins ago
Automation Engineer
Corning
Hemlock, MI
Corning’s solar wafer facility in Hemlock, Michigan is seeking an Automation Engineer III to join our team. In this role you will support the day-to-day manufacturing operations by…

Amazon.com Services LLC

IT Support Engineer, Ring IT

Hawthorne, CA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a fully on-site role.

You'll own the day-to-day technology experience for everyone at the site, from senior executives and their assistants to new hires on their first morning. That covers:

Mac and Windows hardware, imaging and asset management Identity and access, including onboarding and offboarding Conference room and event AV The collaboration tools Ring's engineers, designers and business teams use every day: Slack, Jira, Confluence, TestRail and Figma You'll also support remote employees, shipping configured equipment and resolving issues over chat and video.

At this level, you're expected to work through difficult and ambiguous problems to root cause without a playbook. You'll spot patterns across tickets, coordinate fixes with partner teams, and keep customers informed until the issue is closed. Partner teams include Amazon corporate IT, Security and Facilities. You'll lead site projects, such as lab network extensions, office changes and executive events.

Ring IT is moving toward self-service and AI-enabled support. We want someone who writes scripts and uses AI tools to remove repetitive work rather than repeat it. You'll mentor peers and serve as an escalation point for the broader support team.

Key job responsibilities Site support and customer experience Provide high-touch, discreet support to senior leaders (VP and above) and their executive assistants Handle walk-up, ticket and Slack support across hardware, software, network and access issues, and find the root cause of difficult problems Set up and troubleshoot conference rooms and meeting AV, and support executive events, demos and all-hands meetings Share site coverage with your peer engineer to keep the office staffed throughout business hours, with occasional after-hours support

Identity, access and lifecycle Run employee onboarding, offboarding and internal transfers, including timely access removal and asset recovery Provision access and administer Slack, Jira/Confluence (projects and spaces), TestRail and Figma

Hardware and assets Image, deploy, ship and track laptops, loaners, mobile test devices, peripherals and security keys Manage equipment returns and e-waste, keeping asset records accurate

Escalation and improvement Detect issues affecting many users, document the pattern, and escalate to partner teams until resolved Automate repeatable work with scripts and AI tools, and write and maintain runbooks and knowledge-base articles Lead site projects such as lab network extensions and office changes Mentor peers and serve as an escalation point for the support team

A day in the life Your morning starts in the LAX32 IT room with walk-ups: a new hire's Mac that won't enroll, a lost security key. An executive assistant pings you: their VP's all-hands starts in an hour and the room display won't connect. Back at your desk, you work the queue: a batch of application access requests, a new Jira project. When a dozen users hit the same compliance error, you write up the pattern and escalate it. You check in with your site partner to plan tomorrow's coverage, then script away a repetitive task before heading out.

About the team Ring IT supports Ring employees across US and international offices. Our work spans four pillars: IT Support, IT Security, Builder Collaboration and AI Enablement. At LAX32, you and one other site engineer share responsibility for covering the office throughout business hours. You'll plan your schedules together and step in for each other during time off and appointments. Occasional after-hours work is required for events and urgent issues. You'll work with systems and development engineers who build our automation. We value ownership, curiosity, and builders who would rather automate a problem than solve it twice. Basic qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma
Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level) Preferred qualifications
2+ years of computer networking experience
Experience supporting video conference and teleconference equipment
Experience in technical support, or experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
Experience using AI-assisted development tools in academic or professional settings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 30.24 - 41.68 USD hourly

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Jobs in the United States