Jobs in the United States

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Added 2 days ago
Software Engineer
Highmark Health
Springfield, IL
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 2 days ago
Sr AI Engineer - Platform Engineering
The Hartford
Chicago, IL
The engineer must demonstrate strong foundational engineering skills in Python or Typescript, IaC (Terraform), DevOps pipelines, and secure distributed system design using GCP services such…
Added 2 days ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Chicago, IL · Springfield, IL
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 2 days ago
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Software Development Engineer Intern
McDonald's
Chicago, IL
- $32 USD / hour
Programming experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design
Added 2 days ago
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Software Development Engineer Intern
McDonald's
Chicago, IL
- $32 USD / hour
Programming experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design
Added 2 days ago
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Site Reliability Engineer III
TEKsystems
Reston, VA
- $55 to $70 USD / hour
Job Title: Site Reliability Engineer IIIEmployment Type: Contract-to-HireWorkplace Type: Hybrid - 2 days per week onsite in Reston, VAPosition Overview
Added 2 days ago
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Software Development Engineer Intern
McDonald's
Chicago, IL
- $32 USD / hour
Programming experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design
Added 2 days ago
Physical Design Engineer - Synth, Senior
Positron AI
Austin, TX
We're looking for a Senior Physical Design Engineer - Synth to own synthesis, timing convergence, and implementation readiness for key partitions across our AI accelerator roadmap. This is…
Added 2 days ago
ASIC Physical Design Engineer - DFT, Senior
Positron AI
Austin, TX
As Senior DFT Engineer, you'll own DFT implementation end-to-end: defining the DFT micro-architecture for our accelerators, developing and integrating it into internal RTL and third-party…
Added 2 days ago
ASIC Logic Design Engineer, Senior
Positron AI
Austin, TX
As a Senior ASIC Design Engineer, you will take a leadership role in defining, implementing, and delivering critical IP blocks and subsystems for Positron.ai’s inference ASICs/SoCs. You…
Added 2 days ago
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Site Reliability Engineer
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
As a DevOps Engineer at Optum, you will join an engineering team modernizing healthcare platforms through Google Cloud Platform (GCP) and next-generation AIOps. In this role, you will be at…
Added 2 days ago
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Embedded Software Engineer/Developer
IntelliPro Group Inc.
Sunnyvale, CA
- $90 to $130 USD / hour
Job Title: Embedded Software Engineer/Developper
Added 2 days ago
Lead Software Engineer
Lincoln Financial
Radnor, PA
The Lead Software Engineer provides technical leadership for Lincoln Financial Data Strategy and Delivery team. This role designs, builds, and maintains scalable data pipelines and…
Added 2 days ago
Real Time Scheduling Engineer
Emerson
Saint Louis, MO
…opportunity for you! In this critical role, as a Real Time Scheduling Engineer you will support our global Life Sciences Professional Services team to implement Emerson's Real-Time…
Added 2 days ago
Staff Mojo Tooling Engineer
Modular
Remote, United States
The Mojo development team is looking to expand and hire a Staff Mojo Tooling Engineer.
Added 2 days ago
Software Development Engineer in Test
Stored Energy Systems
Longmont, CO
We are looking for an experienced Software Development Engineer in Test (SDET) to join our engineering team. The SDET will be responsible for designing, developing, and maintaining an…
Added 2 days ago
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Senior Machine Learning Engineer - Active Learning
Sense
Remote, United States
- $165,000 to $185,000 USD / year
Location: able to work from our Cambridge, MA office at least 2 days per week
Added 2 days ago
Senior Software Engineer I (Fullstack)
LG Ad Solutions
Denver, CO · New York City, NY
We are seeking a talented and motivated Senior Software Engineer 1 (Full Stack) to join our Measurement and Reporting team. We enable our clients to visualize their impact across different…
Added 2 days ago
Principal Data Engineer
Exact Sciences Corp
United States
The Principal Data Engineer (IC) is a senior individual contributor and the accountable technical leader for assigned cross-domain initiatives and enterprise data engineering capabilities.…
Added 2 days ago
Test Engineer
NXP USA Inc.
United States
· Programming experience with C/C++, Python, or similar engineering languages.
Added 2 days ago
Senior Test Engineer
NXP USA Inc.
United States
Develop engineering software and automation using Python, C/C++, Java, C#, scripting, and data-analysis tools to accelerate test development and reduce manual engineering effort.
Added 2 days ago
Senior AWS Platform Engineer
Compassion International, Inc. (USA)
Remote, United States
Python engineering - Strong Python development skills for operational tooling, automation scripts, and AWS Lambda functions.
Added 2 days ago
iPhone Hardware Systems Engineer - SOC & System Performance
Apple
Cupertino, CA
The iPhone System Engineering team is looking for an Engineer who is passionate about how iPhone performs. You will measure, model, and tune the power, performance, and thermal behavior of…
Added 2 days ago
DevOps Engineer II
REPUBLIC SERVICES, INC.
Remote, United States
POSITION SUMMARY: The DevOps Engineer II serves as a technical resource and participates in all phases of the DevOps application development life cycle. The DevOps Engineer II analyzes…
Added 2 days ago
IT Support Engineer, Ring IT
Amazon.com Services LLC
Hawthorne, CA
Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a…

Amazon.com Services LLC

IT Support Engineer, Ring IT

Hawthorne, CA, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a fully on-site role.

You'll own the day-to-day technology experience for everyone at the site, from senior executives and their assistants to new hires on their first morning. That covers:

Mac and Windows hardware, imaging and asset management Identity and access, including onboarding and offboarding Conference room and event AV The collaboration tools Ring's engineers, designers and business teams use every day: Slack, Jira, Confluence, TestRail and Figma You'll also support remote employees, shipping configured equipment and resolving issues over chat and video.

At this level, you're expected to work through difficult and ambiguous problems to root cause without a playbook. You'll spot patterns across tickets, coordinate fixes with partner teams, and keep customers informed until the issue is closed. Partner teams include Amazon corporate IT, Security and Facilities. You'll lead site projects, such as lab network extensions, office changes and executive events.

Ring IT is moving toward self-service and AI-enabled support. We want someone who writes scripts and uses AI tools to remove repetitive work rather than repeat it. You'll mentor peers and serve as an escalation point for the broader support team.

Key job responsibilities Site support and customer experience Provide high-touch, discreet support to senior leaders (VP and above) and their executive assistants Handle walk-up, ticket and Slack support across hardware, software, network and access issues, and find the root cause of difficult problems Set up and troubleshoot conference rooms and meeting AV, and support executive events, demos and all-hands meetings Share site coverage with your peer engineer to keep the office staffed throughout business hours, with occasional after-hours support

Identity, access and lifecycle Run employee onboarding, offboarding and internal transfers, including timely access removal and asset recovery Provision access and administer Slack, Jira/Confluence (projects and spaces), TestRail and Figma

Hardware and assets Image, deploy, ship and track laptops, loaners, mobile test devices, peripherals and security keys Manage equipment returns and e-waste, keeping asset records accurate

Escalation and improvement Detect issues affecting many users, document the pattern, and escalate to partner teams until resolved Automate repeatable work with scripts and AI tools, and write and maintain runbooks and knowledge-base articles Lead site projects such as lab network extensions and office changes Mentor peers and serve as an escalation point for the support team

A day in the life Your morning starts in the LAX32 IT room with walk-ups: a new hire's Mac that won't enroll, a lost security key. An executive assistant pings you: their VP's all-hands starts in an hour and the room display won't connect. Back at your desk, you work the queue: a batch of application access requests, a new Jira project. When a dozen users hit the same compliance error, you write up the pattern and escalate it. You check in with your site partner to plan tomorrow's coverage, then script away a repetitive task before heading out.

About the team Ring IT supports Ring employees across US and international offices. Our work spans four pillars: IT Support, IT Security, Builder Collaboration and AI Enablement. At LAX32, you and one other site engineer share responsibility for covering the office throughout business hours. You'll plan your schedules together and step in for each other during time off and appointments. Occasional after-hours work is required for events and urgent issues. You'll work with systems and development engineers who build our automation. We value ownership, curiosity, and builders who would rather automate a problem than solve it twice. Basic qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma
Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level) Preferred qualifications
2+ years of computer networking experience
Experience supporting video conference and teleconference equipment
Experience in technical support, or experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
Experience using AI-assisted development tools in academic or professional settings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 30.24 - 41.68 USD hourly

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Jobs in the United States