IT support technician jobs in Arcadia, CA and nearby

Within 25 miles

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Added 4 hours ago
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IT Support Specialist
The United Firm | La Liga Defensora, APC
Los Angeles, CA
- Up to $23 USD / hour
Our firm is looking to add an IT Support Specialist to our growing team in Los Angeles. The IT Support Specialist position is responsible for maintaining desktops environments (PC, Mac).…
Added 15 hours ago
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Universal Film Production IT Support Internships – Summer 2027
NBC Universal
North Hollywood, CA
- $19 USD / hour
Production Technology - This Intern will support the Production Support Group (PSG) in delivering reliable IT hardware and technical services for NBCUniversal Feature Film productions. This…
Added 1 day ago
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IT Support Desk
Infusion4Health Inc
Brea, CA
- $25 USD / hour
Infusion For Health is looking to add an IT Support Technician to our Team at our headquarters in Brea, Ca!
Added 1 day ago
Help Desk Analyst
CalPrivate Bank
Brea, CA
The Helpdesk Analyst serves as a key point of technical support for employees, helping ensure that technology works reliably, securely, and efficiently across the organization. This role is…
Added 1 day ago
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Universal Film Production IT Support Internships – Summer 2027
NBCUniversal
North Hollywood, CA
- $19 USD / hour
Production Technology - This Intern will support the Production Support Group (PSG) in delivering reliable IT hardware and technical services for NBCUniversal Feature Film productions. This…
Added 3 days ago
IT Support & Operations Consultant III, Rx
Kaiser Permanente
Downey, CA
This individual contributor is primarily responsible for providing first and second level support to resolve difficult or complex problems, performing the setup and maintenance of computer…
Added 5 days ago
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DESKTOP SUPPORT TECHNICIAN
GURNICK ACADEMY OF MEDICAL ARTS LLC
Van Nuys, CA
- $20 to $25 USD / hour
We are currently seeking a Desktop Support Technician for our campus in Van Nuys, CA. Occasional travel to other campuses may be required.
Added 5 days ago
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Help Desk Specialist
St. John's National Academy of Health Sciences
Los Angeles, CA
- $90,200 to $120,800 USD / year
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front…
Added 6 days ago
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Senior IT Support Specialist
Hermeus
Los Angeles, CA
- $103,950 to $127,050 USD / year
As a Senior IT Support Specialist, you will be a senior individual contributor and the hands-on technical anchor for daily IT operations. You will resolve the issues no one else can, mentor…
Added 6 days ago
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IT Support Analyst
Robert Half
Los Angeles, CA
- $92,000 to $95,000 USD / year
An organization is seeking an IT Support Analyst to provide high-touch end-user support across enterprise technologies, collaboration platforms, devices, and workplace technology. This role…
Added 6 days ago
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Computer Technician I - Part-time
Fullerton Elementary School District
Fullerton, CA
- $29.6 to $37.91 USD / hour
- Part-time
The Fullerton School District is seeking a qualified individual to fill a part-time Computer Technician I position in our Innovation and Instructional Support Department. Under the general…
Added 7 days ago
IT Support Specialist (Contract)
PlayStation Global
Los Angeles, CA
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in…
Added 7 days ago
Technical Support Analyst
Internova Travel Group
Beverly Hills, CA
Ability to work a standard five-day work week, with at least three (3) days per week onsite at a designated company location
Added 7 days ago
Computer Technician
Eis group usa
Los Angeles, CA
Fritz is looking to hire a skilled computer technician to handle regular computer maintenance and repair on our computer system. Our technicians are responsible for monitoring, diagnostics,…
Added 7 days ago
Desktop Support Technician
Eis group usa
Los Angeles, CA
The Desktop Support Technician is responsible for maintaining and troubleshooting end-user systems and software. In Fritz Construction this position works to ensure all desktop systems are…
Added 7 days ago
Desktop Support Technician
Eis group usa
Los Angeles, CA
The Desktop Support Technician is responsible for maintaining and troubleshooting end-user systems and software. In Fritz Construction this position works to ensure all desktop systems are…
Added 8 days ago
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IT Support Technician (Help Desk)
SpaceX
Hawthorne, CA
- $29 to $45 USD / hour
The person in this position must have strong IT technical skills, excellent customer service, and strong organizational skills · Must have a valid driver's license
Added 9 days ago
On-Site IT Support Analyst
Wilson Elser - Business & Legal Professionals
Los Angeles, CA
…and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles…
Added 11 days ago
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Junior IT Support Analyst
Kforce
Los Angeles, CA
- $25 to $30 USD / hour
Kforce has a client in Los Angeles, CA that is seeking a Junior IT Support Analyst for a contract-to-hire opportunity. This is an excellent opportunity for someone early in their IT career…
Added 12 days ago
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Service Desk Analyst (52966)
Platinum Dermatology Partners LLC
Anaheim, CA
- $29 to $40 USD / hour
The Help Desk Support Agent serves as the first point of contact for all technical support needs within our organization. This role is vital to ensuring clinicians and staff have seamless…
Added 12 days ago
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IT Support Specialist
City of Pasadena
Pasadena, CA
- $34.14 to $41.5 USD / hour
The City of Pasadena is looking for enthusiastic, experienced, and service-minded support technician(s) to join the Department of Information Technology's customer focused Service Center…
Added 13 days ago
RH
Help Desk/Desktop Support Analyst
Robert Half
Monrovia, CA
- $33.25 to $38.5 USD / hour
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech…
Added 13 days ago
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Help Desk Specialist
Steno
Los Angeles, CA
- $27 to $36 USD / hour
…join our winning team, which is revolutionizing the litigation support industry every single day. We're a diverse team from all over the country (and beyond), and we're crazy about…
Added 13 days ago
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L2 Desktop Support Analyst
TEKsystems
Los Angeles, CA
- $25 to $33 USD / hour
We are seeking an experienced L2 Desktop Support Analyst Contractor to provide hands-on technical support across Client's Los Angeles-area locations.
Added 14 days ago
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Technical Support Representative - ONSITE
Radiometer America Inc.
Brea, CA
- $26 to $30 USD / hour
Working a shift starting at 7:00 AM PT, the Technical Support Representative for Radiometer is responsible for providing technical support to customers and internal teams via phone, email…

Amazon.com Services LLC

IT Support Engineer, Ring IT

Hawthorne, CA, United States

Apply on amazon.jobs About employer

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a fully on-site role.

You'll own the day-to-day technology experience for everyone at the site, from senior executives and their assistants to new hires on their first morning. That covers:

Mac and Windows hardware, imaging and asset management Identity and access, including onboarding and offboarding Conference room and event AV The collaboration tools Ring's engineers, designers and business teams use every day: Slack, Jira, Confluence, TestRail and Figma You'll also support remote employees, shipping configured equipment and resolving issues over chat and video.

At this level, you're expected to work through difficult and ambiguous problems to root cause without a playbook. You'll spot patterns across tickets, coordinate fixes with partner teams, and keep customers informed until the issue is closed. Partner teams include Amazon corporate IT, Security and Facilities. You'll lead site projects, such as lab network extensions, office changes and executive events.

Ring IT is moving toward self-service and AI-enabled support. We want someone who writes scripts and uses AI tools to remove repetitive work rather than repeat it. You'll mentor peers and serve as an escalation point for the broader support team.

Key job responsibilities Site support and customer experience Provide high-touch, discreet support to senior leaders (VP and above) and their executive assistants Handle walk-up, ticket and Slack support across hardware, software, network and access issues, and find the root cause of difficult problems Set up and troubleshoot conference rooms and meeting AV, and support executive events, demos and all-hands meetings Share site coverage with your peer engineer to keep the office staffed throughout business hours, with occasional after-hours support

Identity, access and lifecycle Run employee onboarding, offboarding and internal transfers, including timely access removal and asset recovery Provision access and administer Slack, Jira/Confluence (projects and spaces), TestRail and Figma

Hardware and assets Image, deploy, ship and track laptops, loaners, mobile test devices, peripherals and security keys Manage equipment returns and e-waste, keeping asset records accurate

Escalation and improvement Detect issues affecting many users, document the pattern, and escalate to partner teams until resolved Automate repeatable work with scripts and AI tools, and write and maintain runbooks and knowledge-base articles Lead site projects such as lab network extensions and office changes Mentor peers and serve as an escalation point for the support team

A day in the life Your morning starts in the LAX32 IT room with walk-ups: a new hire's Mac that won't enroll, a lost security key. An executive assistant pings you: their VP's all-hands starts in an hour and the room display won't connect. Back at your desk, you work the queue: a batch of application access requests, a new Jira project. When a dozen users hit the same compliance error, you write up the pattern and escalate it. You check in with your site partner to plan tomorrow's coverage, then script away a repetitive task before heading out.

About the team Ring IT supports Ring employees across US and international offices. Our work spans four pillars: IT Support, IT Security, Builder Collaboration and AI Enablement. At LAX32, you and one other site engineer share responsibility for covering the office throughout business hours. You'll plan your schedules together and step in for each other during time off and appointments. Occasional after-hours work is required for events and urgent issues. You'll work with systems and development engineers who build our automation. We value ownership, curiosity, and builders who would rather automate a problem than solve it twice. Basic qualifications

4+ years of technical support experience
4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
4+ years of PC repair, troubleshooting, deployment and liquidation experience
Bachelor's degree in IT, computer science or equivalent
Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level) Preferred qualifications
Experience supporting video conference and teleconference equipment
Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)
Experience in technical support, or experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
Experience using AI-assisted development tools in academic or professional settings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 70,400.00 - 106,300.00 USD annually

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More about this job

Skills

Onboarding
Collaboration
Slack
Jira
Atlassian Confluence
Figma
Customer experience
Troubleshoot
Maintain equipment
Regulatory compliance
Technical support
Set window
Linux
Troubleshooting
Computer science
DNS
DHCP
Bash
Python
Perl
Ruby
Customer service
Recruitment
Mental health

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IT support technician jobs in Arcadia, CA and nearby

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Advertised starting pay

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IT support technician jobs in Arcadia, CA and nearby